
Address and Contact Information
Address: 3815 Tinsley Dr Suite 159, High Point, NC 27265
Phone: (336) 883-3900
Website: https://rixstergrill.shop/
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Our server, Chelsea, was so friendly and helpful, making sure we had everything we needed. We also had the chance to meet the owner, Craig, who personally stopped by our table to ask if we had any questions. I have a food allergy, and he truly went above and beyond — checking labels and carefully letting me know what would be safe for me to eat. That level of care meant so much.
I ordered the cheesesteak, and it was absolutely amazing! I didn’t realize it came with mayo (which can sometimes contain spice — my allergy trigger). I’m not one to complain and would honestly rather deal with it than ask for something to be remade, but Alan, the chef, was incredible. He reassured us, handled everything professionally, and made sure my meal was safe.
The food and drinks were delicious, but what really stood out was the hospitality. On a busy Friday night, they still took the time to make us feel cared for and valued.
Thank you for going above and beyond — we will definitely be back!
We had plans to meet a different group of friends the following week, but changed those plans due to the lack of service experience. Again, the food is always delicious, only wish the service would be equivalent.
Lunch was excellent. The beef tips were marinated Sirlion chunks seared a little bit sweet like Teriyki with two sides. I got broccoli and greens beans. The beans were delicious and still a little firm. Broccoli was perfectly cooked and dipped in a bit of ranch was perfection. My husband got the Carolina burger with chili and slaw. It was large and cheesey and he said the best burger he has had in a long time. His hot chips were yummy as i made him share a few. When we left he was still talking about how great the chili was on the burger.
Our server was quick and very sweet. We will definitely be back.
After talking with our group we decided to get there at 4 to better our chances of sitting together.
The first to arrive were my husband, friend “A”, and I. I said we had a group of 16 and asked if we could be sat together in the stage area. The reply was that we couldn’t because that area was already reserved. Irritating because *do* they take reservations or don’t they? When I asked why a different group was allowed to reserve, the employee replied that it was a corporate party. Ok. Whatever.
The 3 of us sat down. Shortly after 4 more friends came. Then 2 friends after that. Then 1 friend I will call friend “B”. Then another. Then a couple. Then 2 more. Then our last friend.
At the end of the game when we all got our checks, we were told by our server (who was very sweet and incredibly attentive to every one of us) that her manager had added an automatic gratuity to our checks. Restaurants do that, I get it, but the first thing that bothered me was that it was 20% and not the typical 18%. Again, not a big deal. If that’s their policy then so be it.
I turned to friend A and friend B (they were each paying separately and had come at completely different times) to make sure they also saw the automatic gratuity and the server stopped us and said “actually no, for some reason your two checks were the only ones the manager did not add a gratuity to”. Weird, right?
Because they weren’t together. They didn’t arrive at the same time. They weren’t the first or last to arrive/order.
So what could these two gentlemen have had in common that caused them to be treated differently than the rest of the group? Allow me to tell you. They were the only people of color in our group.
What could it mean? What was the intent? I can only guess. But surely, in the year 2025 we couldn’t possibly still be doing garbage like this as a business, can we?
I am shocked. Disappointed. Embarrassed. And worried for our society.
Do better, Rixters.