Vishwesh V
Had a Pina coloda Italian ice the day’s special. It was good, not too sweet or strong. A tad bit of more flavour would’ve been appreciated. Shall try more varieties and review.
… moreDilip Mikkilineni
Beating the summer heat can be tough, but a visit to Rita’s Italian Ice & Custard always hits the spot! Even on a scorching hot day, their treats provided the perfect chill…, and the seating area next to the building is the perfect spot to enjoy them.
… moreGabriella
A great stop for a perfectly refreshing summer treat! The service is quick, even when in the presence of a crowd. They have a pretty small selection of the classic Rita’s Ice flavors. There is not much seating available, so I’d recommend taking it to go.
… moreLauren Hunte
Last night on Tuesday, August 12, I went in to use a coupon to celebrate my birthday. It was for buy 3 quarts get 1 free. I was told by the girl (with the braids) working there that she could only give me two quarts of the cotton candy and refused to let me buy 4. She said she would have to make more before tomorrow and therefore refused to allow me to buy 4 quarts of the cotton candy. I left because that’s the only flavor I like, and it was for my birthday tomorrow. I understand they were close to closing, but they were not closed. They could have easily had my order finished before they closed had she not refused to serve me. She said they have to open with a certain amount of flavors… so she didn’t want to give me the rest of the cotton candy ice. I’m sure they don’t have a constant unlimited supply of ice and they sometimes run out when people order. I don’t see how she found it okay to refuse my order so she could make her job easier and not make new ice, or had the shift working tomorrow make more. I’ve worked at restaurants and in the food industry and I never denied someone service so that I could make my job easier. I left and went to US Mr. Ice Cream, and the staff was so kind and attentive there! A complete juxtaposition to the lack of professionalism at this Rita’s location. I think these are just young kids working a summer job, and want to avoid doing extra work during their shift. It was just a really bad experience and I was not provided a valid reason as to why they could not serve me ice that they had in stock, but just refused to allow me to purchase it. I’m going to call the franchise location number to see if I can get some better answer as to why I couldn’t PURCHASE an ice flavor that they had IN STOCK. I want to know if this is standard practice, or misinformed kids who were not trained properly.
… moreAngela Zambrano
I walked up and ordered a limeade and all I was carrying was an Amex and at this one location they don’t take that but she gave me my drink anyway. It was really nice of her to go out of her way
… moreMuhammad Furqan Adil
Good customer service and the taste of the ice cream is absolutely amazing. Freshly made and served.
… moreAseal Naser
the girl with the braids is rude slammed window in our face and rolled her eyes we asked for a lid she gave attitude she was on her phone while serving us which is incredibly unprofessional didn’t give us a cup holder and manager was there letting all this happen worst experience really need better staff and stop making these young girls managers. I understand this isn’t a 5 star restaurant but good attitude and customer service would’ve been great I had a good day and she ruined my whole day with just that one experience.
… moreGabriela Padovani
the girl with the braids is rude!!!! rolled her eyes when I asked for whipped cream in my milkshake and pour the whipped cream in bad way .. with attitude she was on her phone while serving us which is unprofessional. A good attitude and customer service would’ve been great she ruined my whole day with just that one experience .
… moreOrganic
The selections was terrible they did not have any good selections plus they messed up my order and gave me the wrong change back
… moreCherri Steinhauer
Love the custard and mango water ice.
But, the serving sizes keep getting smaller and smaller ! Why?
The large is now similar to the small for the same cost.
If it’s a cost saving measure , keep the size and raise the price.
It’s a drastic difference.
Not happy.
… more