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✔️Lunch ✔️Dinner ✔️Dine in
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Address and Contact Information
Address: Via XX Settembre, 35, 16121 Genova GE, Italy
Phone: +39 010 592541
Website: https://www.hotelbristolpalace.it/it/hotel-4-stelle-Genova-Italia/ristorante-giotto
Menu Photos
Order and Reservations
Reservations: thefork.it
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Reviews
SLM
It’s a good restaurant, but don’t be fooled by the fancy decor.
We had a nice dinner at Giotto and it’s certainly a place where you are going to have an ok lunch / dinner. From the reviews and the Michelin recommendation in 2018, it seemed this restaurant had a rich history of being a top restaurant in the city. While our experience in December 2025 was positive, I can see why this restaurant is no longer a 5/5 star restaurant or one recommended by Michelin.
The food was overall simple, careless in the presentation, but acceptable in flavour. For example one of the cheeses in our dishes had a plastic sticker. We certainly liked the use of olive oil across the different dishes. Service was very good, but there were certainly a few mistakes throughout the night (missed orders, incorrect dishes etc). The dessert was a no for us.
The seafood pasta was full of shells and was extremely difficult to eat. The pesto dish was mild and repetitive.
… moreWe had a nice dinner at Giotto and it’s certainly a place where you are going to have an ok lunch / dinner. From the reviews and the Michelin recommendation in 2018, it seemed this restaurant had a rich history of being a top restaurant in the city. While our experience in December 2025 was positive, I can see why this restaurant is no longer a 5/5 star restaurant or one recommended by Michelin.
The food was overall simple, careless in the presentation, but acceptable in flavour. For example one of the cheeses in our dishes had a plastic sticker. We certainly liked the use of olive oil across the different dishes. Service was very good, but there were certainly a few mistakes throughout the night (missed orders, incorrect dishes etc). The dessert was a no for us.
The seafood pasta was full of shells and was extremely difficult to eat. The pesto dish was mild and repetitive.
Lili Bor
We are staying at the hotel, charming old place and decides to stay in since there was light rain. Very happy with our choice, same as breakfast room with traditional tasteful decor.
I’m a good cook and felt the dishes had very fresh produce and well presented without a pretentious feel. Pesto was great and the eggplant millefeuille was light and delicious.
Service was friendly and attentive to detail.
Price was reasonable. I recommend it.
… moreI’m a good cook and felt the dishes had very fresh produce and well presented without a pretentious feel. Pesto was great and the eggplant millefeuille was light and delicious.
Service was friendly and attentive to detail.
Price was reasonable. I recommend it.
Micks
Food was 5 *star, service was 1 *star, and atmosphere 1 *star.
The food was very very good, however our experience got ruined by the service and the atmosphere. We were sat outside on the terrace, and we waited about 25 minutes after we sat down before they even brought us menus and asked us if we wanted to drink something. then again we further waited to put our order in, and throughout the night it continued to be a disaster. At one point we got our meal, which was a seafood dish, and I was looking for some lemons. And I kept on looking for the server to ask for lemons, but nobody was around or came by to ask us anything or how we like the food. Even ordering dessert, same thing, took forever for anybody to come and give us any attention. I was very irritated by it. Also when other people at nearby tables got their seafood dish, same as ours, they actually had lemons on their plate, and we did not. At the table beside us, they had the same meal as us, they also got the proper knife to use for the seafood and we did not, they also got their water poured for them, and we did not. Overall it was a terrible terrible disappointment, and even though the food is good. I would never go eat here again. I gave 1 star for the atmosphere, because it was a covered terrace, and there were 7 tables that were occupied and at one table somebody was smoking the whole time, making everybody at the other tables uncomfortable and all I could taste was the smell of the smoke. Somebody from another table, actually mentioned that to the server, but they didn’t really do anything about it.
… moreThe food was very very good, however our experience got ruined by the service and the atmosphere. We were sat outside on the terrace, and we waited about 25 minutes after we sat down before they even brought us menus and asked us if we wanted to drink something. then again we further waited to put our order in, and throughout the night it continued to be a disaster. At one point we got our meal, which was a seafood dish, and I was looking for some lemons. And I kept on looking for the server to ask for lemons, but nobody was around or came by to ask us anything or how we like the food. Even ordering dessert, same thing, took forever for anybody to come and give us any attention. I was very irritated by it. Also when other people at nearby tables got their seafood dish, same as ours, they actually had lemons on their plate, and we did not. At the table beside us, they had the same meal as us, they also got the proper knife to use for the seafood and we did not, they also got their water poured for them, and we did not. Overall it was a terrible terrible disappointment, and even though the food is good. I would never go eat here again. I gave 1 star for the atmosphere, because it was a covered terrace, and there were 7 tables that were occupied and at one table somebody was smoking the whole time, making everybody at the other tables uncomfortable and all I could taste was the smell of the smoke. Somebody from another table, actually mentioned that to the server, but they didn’t really do anything about it.
Tiffany Ahn
My husband and I have traveled most regions in Italy because we enjoy Italian food and culture. This restaurant had the worst food we’d ever had in Italy unfortunately. It was our only choice on Christmas as most restaurants were closed. If you love Italian food do whatever you can to avoid this restaurant. The seafood despite it was during winter was not fresh and you can tell they used frozen ones (Genoa is a port city). I had one bite and had to stop eating as I did not want to get sick. I had stomach problems afterwards but not the worst food poisoning as I just had only one bite. Even though they took back the dish full of food they did not take that out of our bill which is pretty unfortunate service. Check out Zeffirino instead- they have the best Vongole ever.
… moreGeoff
Really enjoyed the food and the wine. Staff polite, attentative & helpful. Nice place with a nice atmosphere. Decided to eat here twice during our 4 day stay.
… moreNathan Rood
We had a fantastic meal at this restaurant. We also enjoyed the plentiful breakfast buffet. Food quality is excellent. Service is friendly. The sommelier is very good. We couldn’t understand the other negative reviews.
… moreShani V
The restaurant is conveniently located on the 2nd floor of the Bristol Palace in a nice part of town. The stately entrance and dining halls create a sophisticated ambience. The bread basket is a generous size (although the focaccia was entirely overseasoned with rock salt which needed to be scraped off before eating). The antipasti were excellent – we had the mussels, prawns, and cappon magro. The local wine recommended by the waiter also complemented the food well. The pasta (basil pasta and seafood pasta) was fine, but slightly lacked richness in flavour. We were unfortunately disappointed with the main course – beef entrecote. The ends were completely overdone and the dish lacked a sauce, gravy or jus to help swallow the tough and chewy meat (the balsamic reduction was insufficient) . The meal started off on a high note, only for us to be leaving disappointed and not likely to return.
… moreAlfred
Frozen fish at such a place, guess the pesto sauce for the pasta is also from supermarket, oh man. But the service is very good
… moreFabian Maloku
We had a fantastic dinner on the terrace. The staff was super nice and professional. The food was beautifully presented and tasted amazing. Many thanks for a beautiful night.
… moreGregory Joshua DeStefano
Worst. Food. Ever.
Even WORSE service.
Chef Boyardee makes a better meat sauce. Don’t waste your time and or money. I’m quite serious, you will not enjoy yourself at this restaurant. ZERO STARS!
… moreEven WORSE service.
Chef Boyardee makes a better meat sauce. Don’t waste your time and or money. I’m quite serious, you will not enjoy yourself at this restaurant. ZERO STARS!