
Address and Contact Information
Address: 12302 Montana Ave Suite 901-903, El Paso, TX 79938
Phone: (915) 313-5410
Website: http://ribhutep.com/
Menu Photos
Photo Gallery
Related Web Results
Rib Hut – El Paso
Rib Hut East | El Paso TX – Facebook
Order Rib Hut East – Menu & Prices – El Paso Delivery | Uber Eats
Reviews
Beef Rib = Dry, tough and no flavor
Spare Ribs = Dry, tough and no flavor
Baby Back ribs= Dry, tough and no flavor
Brisket = Dry, tough and no flavor
Beef Sausage = not too bad best meat in the order
Beans = cold and bland
Mac and cheese = I actually gagged
Steak Fries = undercooked
We were seated right away for a party of two, which was the only positive part of our visit. After being seated, we waited about 10 minutes before anyone came to take our drink order. Because of the delay, we placed our food order quickly as well.
While waiting, I went to the restroom and noticed an employee sitting inside on their phone, which I found unprofessional. When we ordered, we were also told the restaurant had run out of butter.
Our food took quite a while to arrive, and during that entire wait our waitress never checked on us, offered drink refills, or updated us about the delay. When the food finally came, we were briefly asked if we needed anything else, but before we could respond the waitress walked away.
One of our sides never arrived, yet we were still charged for it. The food itself tasted like it had been reheated in a microwave — the turkey was extremely dry, and the BBQ sauce was not good. We were only given one BBQ sauce option.
Throughout the entire meal, no one checked on us to ask how the food was or if we needed anything, so we couldn’t even inform them that a side was missing. When the waitress finally returned, I immediately asked for the check. We never received drink refills, and when she brought the bill she did not ask if we needed a to-go box (not that we would take the food home) she simply said “have a good night” and walked away.
Overall: very poor customer service, slow service, and disappointing food. We paid about $70 for two incomplete meals and will not be returning.
The dinner roll looks, feels and taste like cafeteria rolls. My mac and cheese was warm in certain spots and cold in some spots. The sausage was burnt. There was maybe 2 or 3 other customers so idk why the service and food was poor.
Idk if it’s good that we saw that after we ate?
But that’s how we know food is good
That was very very unfortunate.
All these stars for good atmosphere and customer service.