Red Robin Gourmet Burgers and Brews

  4.1 – 2,515 reviews   • Restaurant

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Home of craveable craft burgers, bottomless sides and beverages, and a welcoming place to gather with family and friends. Red Robin is where you can take a well-earned break, relax, and feel taken care of. From burgers, sandwiches and satisfying entrees beyond the bun, to fresh-made salads, desserts, margaritas and creative mocktails, there’s something for every appetite, at an affordable price. Whether you’re dining in, taking it to-go, or catering a business event or birthday party, Red Robin is where great food and great moments come together. Don’t forget to try our $9.99 Big Yummm Burger Deal, with a double burger, bottomless side & beverage, available at participating locations. See our website for terms & conditions.

Chain for gourmet burgers & other American comfort fare.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Red Robin Gourmet Burgers and Brews 97061

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Reviews

Garrett Drake
AVOID THE SERVER AMANDA

“Known for our bottomlsss sides” was the first thing our server, Amanda, told us but good luck getting them from her. We came on a slow Monday and after being seated were immediately chatted up by the hostess, who specifically mentioned how Mondays are slow, and a manager, but still had to wait another 3+ minutes for Amanda, who didn’t have any other tables at the time. Amanda was terrible. My girlfriend and I worked in the hospitality industry for years so don’t take it lightly when I say Amanda is easily the worst server I’ve ever seen. She moved at a glacial pace, except when she chased after us to yell at us as we walked out the door since we didn’t tip. All of her tables had to wait a minimum of 5-10 minutes (often more) just for her to stop by. She would enter her section, go straight to a table the turn around and leave without acknowledging any of her other tables. She specifically ignored us twice in a row while we waited 10 minutes to order more “bottomless” fries and even then I had to get out of my chair to intercept her on the other side of the room and her response was “how can I help you?” in a surprised sassy tone. I didn’t see her take away a single empty glass or dish from a single table and at least 90% of the food for her tables was delivered by other servers with just as more guests. Our table was so full of dirty dishes by the end, we had to put them on the railing to the side (see picture). Be wary of the cost for everything, all “bottomless” sides are an upcharge besides the regular fries, which we didn’t know until we saw the check. There also were no prices on the drinks and one of the drinks (Pop Pop Fizz) was 2x the cost of all the other drinks. Having a bill of $82 for a couple that ordered 2 drinks each and 2 meals at a chain like this is ridiculous. At the end we explained the situation to a manager, Justin, who was nice enough to listen and reduce the price of the Pop Pop Fizz to the same as the standard drinks, but that definitely doesn’t change how poor the service was. At the end, I requested a receipt, which never came so I had to ask Amanda and when she returned she was very sassy and since I didn’t engage, she ended up chasing us out of the door yelling at us to have a good day for the third time. Maybe it’s worth eating here, but I’d be sure to ask the host for anyone but Amanda.

UPDATE: Red Robin Corporate customer service did reach out a week later to apologize and attempt to rectify our experience
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J Palmer
Just left and won’t be back.
Sat down and took at least 10 mins to come ask if we wanted drinks. Ordered an appetizer and meals right then too since we’d had enough time to decide. Got the food, from a different person than our server, and we said we were supposed to get an appetizer. She said I’ll go check, but appetizer never came. Had to ask a different server for napkins and silverware. Our server only came by while eating 1 time and we said forget appetizer. He never came back again, not even to ask if we wanted more bottomless fries, drinks, NOTHING, even though we’ve seen him walking around to other tables. He’s supposed to be the cashier, but since he wouldn’t return I decided to pay via the thing at the table. We are great tippers, he got 0 and we’ll never go back.
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Dawn Curriston
We normally go to the Salem location, but there’s a lady server there that is quite annoying so we decided on checking the Woodburn location. My 1st impression walking in was no one seemed happy to work there, but I gave it a benefit of a doubt.
Got seated within a few minutes. Then we waited and waited about 10 minutes. Manager walked by us, no acknowledgement. Wow.
Finally a waitress stopped at our table. I did realize 3 birthday party’s were happening at the same time. But thats no excuse. I specifically asked for sweet potato fries but another server brought steak fries, yuck. Got all our food Finally! Started eating, oh the manager walked by us again, no acknowledgement. I ordered a chicken wrap. That thing was soggy and gross. Everything possible went wrong. The only thing that was edible was the mozzarella sticks. I was with my client who i take care of and she was very sad for me. I told her its ok, when it actually wasn’t. Like we can’t go to the Albany location cause they don’t have the pizza. I did tell my client that we will never come to this location ever again. But when we do go to the Salem location we will ask for a male server or someone else.
I mean seriously, how can a manager just ignore us twice and acknowledge everyone else. Poor management. Very unorganized. And the cooks need more training. A FLOUR TORTILLA SHOULD NEVER BE SOGGY, PERIOD. I’ve had wraps at so many other restaurants and this was the 1st time I couldn’t eat it.
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Luca Catoline
Nice place to stop and eat after shopping at the Woodburn outlets with my partner’s family, they have wide variety on the menu to choose from very good food. I got the California chicken sandwich with garlic Parmesan broccoli. Two things I wanna mention, it’s VERY pricey there and the servers are kind of slow to attend to you. Other than that good food would maybe go back.
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William Welborn
If you want a burger and maybe a beer but don’t know where to go then quit stressing and just go to Red Robin. It’s not much more than fast food these days and it’s better quality. Quit lying to yourself and realize you won’t live forever and food probably won’t taste the same at 80 years old. Get something spicy, get something fried, drink a beer but be responsible. I like fish and chips and honestly I think Red Robin doesn’t push their Fish and Chips hard enough. I get fish and chips everywhere and theirs is consistent and good quality fish. It’s not Scotland but it’s decent. Quit lying to yourself and go to Red Robin and let off the weight of the World.
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L D
Our bartender, Chris, was very attentive and super nice. The burger and mac and cheese were great. The beers were cold and delicious.
Staff needs to check rugs at entrance to make sure they’re flat. While walking out, I did trip over the raised carpet.
Great place to eat!
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Mary Austin (Mary)
After shopping at the mall we stopped in to have lunch at red Robin and are so glad we did. Reema is an amazing server and brightened our day immensely the food was great too. It’s clean. We got right in. We couldn’t ask for anymore. I highly recommend you eat hiere
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Anette Loeffelbein
We are frequent flyers with the Red Robin chain. We are at our local Red Robin nearly once a week. There was some miss communication about my order at the beginning. We also noticed a shift change or something similar. We were in tbe bar. The bar tender refilled our drinks and the waitress that took over our table was awsome. The manager made it wright. The staff was pretty great. Thank you to those involves. We regret that we didn’t get any names. We could have had a bad experience but it Was not.
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JR H
Great experience at this location! Our server was working hard to get everything we needed despite being a busy Sunday. The manager even came to our table to introduce himself. We seemed to have gotten free flowing yummy fries before getting our orders. I loved that!! The food was great, the service was great…what more can you ask for?! Will definitely be back here.
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Rodrigo Morales
ONE OF THE BEST NIGHTS OF MY LIFE! It all started with An AMAZING DINNER AT my favorite burger spot of course!! I definitely had alot of bottomless fries as always and a delicious burger!! They brought me just the right amount of sauces which was sooooooo perfect!!! They were very nice I loved the servers and food was perfect!!! It was a really good way to start our night before the haunted houses!!!
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