Katrina
When we came in, surprisingly there was no one at the front area. Waited 10+ mins and no one came help at all. Had to ask someone how we can get seated and continued to wait. Very disappointed and was debating if we should leave.
Finally one of the waitresses came over and gave us a table. Florence is very helpful and nice. She isn’t even the hostess at the front area.
Their onion rings are the the bomb! Onion rings are perfectly fried and crispy outside. Their bone-im wings are excellent too.
All their burgers come with bottomless sides (fries, chips…etc). The burger is juicy and tasty. It’s a bit messy to eat and you’ll probably need extra napkins. You’ll also need to ask for refills of your sides. Despite the poor service at the front desk (minus one star for it), we’re glad that we were served by Florence.
… moreNick
Augie was the best server ever, he made sure everything was great and provided us with multiple rounds of extra fries! He gave us his thoughts about the current deals and explained how we can add on items to our burger! The $9.99 deal is absolutely amazing for a sit down restaurant! The ambiance was next level since they decorated for Christmas in a very nice way! After we got our food Augie provided outstanding service and definitely deserves a raise/ recognition for going above and beyond! Also while we were the last table in his zone we saw him cleaning all the tables very throughly and it seems like he really cares about his job! He also wished us a Merry Christmas which we truly appreciated! I would highly suggest coming and dining in, if you’re lucky enough you might get Augie as your waiter!
… moreJazmin Garcia
Mary was reallyyyy nice and patient with us as she explained the menu really well . She came to our table MULTIPLE times to make sure everything was good and it was ! Manager also stopped by . It was a better service than the other location we go to.. I think we will come here now!! Food was good too.
… moreBonnie Miller
They closed the one in Westgate so I come to this one instead. It’s a bit of a drive for me but worth it. Bottomless fries are the real MVP here. Burgers are tasty and huge. Tons of options if you’re picky. Service is usually friendly and better than the West gate location. Gets loud when busy, very family-oriented vibe. Prices are reasonable for what you get. I always leave stuffed.
… morelena
Great food and a clean restaurant.
Thank you Lupita for your wonderful service.
… moreIvan Baradi
We used to have a Red Robin back in Newpark Mall in Newark I think, but it’s permanently closed sadly. So I was trying to look for the closest one from my area and this location happens to be it. The atmosphere kinda reminds me of Chili’s to be honest.
The food is known for specializing gourmet burgers. You can get bottomless fries and most drinks indicating that they don’t charge you for extras, which is good. I was gonna give them 4 stars due to the portion of the fries, which is standard. At the same time, if they do charge you for extras, it’s kinda a rip off. Food is great and they have a seasoning can if you want to season your food more. Personally for me, I don’t wanna do that for now.
I’m thinking about coming back here for more. So stay tuned.
… moreKris Binasik
Service was friendly and fast. Manager checked in several times. Fries were hot and delicious and refills came quickly. The milkshake was excellent.
… moreDawn Powell
Today’s visit was one of the worst we have had at Red Robin. They sat us off to the seid that the bar serves (by the door) it took us to flag the gal that sat us to get the server because we had already waited 15 minutes to get our drink order. When Jacob came we were ready to order everything, drinks, appetizers, and the main meal. We got our drinks in 5 minutes (water with lemon x2) our meal came out before our appetizers. We didn’t get the dressing for the salads. (We asked and only got 1 & one of us had to do without) the ribs were dry and didn’t have the bbq sauce. The appetizers were wonderful when we got it. The shrimp was over cooked. His burger was fine. I think it was an off day for the staff. We love the place and go often. But today was something else.
… moreKarla Escobar
Hadn’t been to an RR in forever, and it did not disappoint. The burger was juicy, the bacon crispy, and the onion rings perfectly crunchy and fried. I loved the service, and the suggestions they made were so great. I got the bottomless cream sodas and got to try different flavors, I think the raspberry is my favorite. Would definitely come back for the flavors and the price!
… moreEdna G
Found this nice Red Robin location as the great mall location closed and I was craving their steak fries and ranch dip for our weekday date with the hubs. My favorite meal at Red Robin’s is bottomless fries! I love it here but it seems the service here is still lacking as well as many of their locations in the Bay Area. This place is actually the best looking restaurant and modern compared to the other locations. It’s also a very busy location. We came right at dinner time and a crowd filled the place after us. I was surprised.
Friendly host and servers but servers seem to take on other tasks than their assigned tables or I think the place doesn’t have enough servers especially, this location. We always had to flag someone to assist us and that was super annoying.
Our burgers were cooked right but they didn’t ask how we wanted our burgers to be cooked though. It was super greasy as the oil dripped on our plate and fries. The steak fries and garlic fries were good as always, and you need to have it with ranch instead of ketchup. It’s the best. 😀 The garlic fries didn’t have enough garlic though and at least, it’s bottomless. I guess prices have really gone up. What happened to the ten dollar burgers. Haha. Ordered their strawberry lemonade and it was tart and lacking sugar.
Since it’s a nice location and restaurant, I would try it here again when I’m craving fries but not go when you are super hungry. Haha
… more