Red Robin Gourmet Burgers and Brews

  4.3 – 1,811 reviews   • Restaurant

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Home of craveable craft burgers, bottomless sides and beverages, and a welcoming place to gather with family and friends. Red Robin is where you can take a well-earned break, relax, and feel taken care of. From burgers, sandwiches and satisfying entrees beyond the bun, to fresh-made salads, desserts, margaritas and creative mocktails, there’s something for every appetite, at an affordable price. Whether you’re dining in, taking it to-go, or catering a business event or birthday party, Red Robin is where great food and great moments come together. Don’t forget to try our $9.99 Big Yummm Burger Deal, with a double burger, bottomless side & beverage, available at participating locations. See our website for terms & conditions.

Chain for gourmet burgers & other American comfort fare.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Red Robin Gourmet Burgers and Brews 78257

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Reviews

Alyssa Terrazas
Haven’t been to this location in so long, we decided to go in after some shopping. It wasn’t too busy so we got seated right away. Our server Joshua was very attentive . I ordered the fish&chips while the rest of my family ordered chicken meals. My plate was so delicious . All of our food came out hot&fresh. Spent about $75 for our family of 5. Would definitely recommend to others
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Jesus Mendoza
I’ve been to this location many times over the years. Red Robin as a chain restaurant has been one of my favorites. I personally love the bottomless sides. The menu has changed over the years, but there’s still a good selection. The Red Tavern Double was my go to cuz it was the least expensive option. They still have this option though the prices has increased. But still 10 bucks for a burger, side and drink, is not bad at all. This location is really dated and looks a bit run down. But I don’t see Red Robin upgrading this place any time soon. Still it’s got the old charm intact. I still love the taste of the burgers here and I’m still a big fan of the steak fries. I’ll definitely keep visiting Red Robin.
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Robin Adamson
My husband and I visited for lunch on Sunday afternoon and had a wonderful experience from start to finish. We were promptly greeted by three friendly hosts and seated immediately.

Within a minute of being seated, our waitress, Amory, came to introduce herself and take our drink and appetizer order. She was attentive, professional, and welcoming throughout our meal.

We ordered onion rings, two burgers with substitutions, and bottomless fries. The food was excellent, and the kitchen executed our substitutions exactly as requested. Everything was prepared perfectly and tasted great.

Amory did an outstanding job clearing our plates promptly and ensuring our iced teas were always refilled. Her service was attentive without being intrusive, and we truly couldn’t have asked for a better dining experience.

The restaurant and restrooms were also very clean, which we greatly appreciated.

We will definitely be returning.
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Esther Park
We haven’t had Red Robin in years because most of the locations near us had closed down. We had to swing by! The service was great, from the front host to our waiter, David. However, the fries were so salty- I wish we asked for it unseasoned as there is a bottle of extra seasoning on each table. We couldn’t even finish our serving of fries to take advantage of the bottomless fries. It was too salty for us. The burgers were great, but they feel very heavy/oily afterwards. We also took advantage of their app promotion to get a free appetizer. It was super easy to do! We got the free onion tower and it was yummy! Such a great deal.
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YJ Lopez
First time at this location, great customer service. The host recommended the hamburger, I decided to try it. My hamburger patty could have been cooked a little longer. Our server was outstanding but failed to ask how we liked our patty. I prefer mine well done. Good size meal. The price was reasonable. Definitely a hamburger place. Steak fries were delicious. Will definitely be coming back to try other items on their menu.
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Liz S. (Lioness)
So first and foremost, we are regulars here at least when it comes to eating out. Another family unit of our party has been here multiple times. Red Robin is great and we have never had an issue, until now. We came from Pin Stack up the road for a birthday party, 2 of the kids and one of the adults and headed to Red Robin at 12:00. The last family unit of our party had another birthday party to go to in New Braunfels. Eating between 12:00 and 13:00 sounds reasonable right?

We were a party of 11 – 5 adults and 6 kids, not that bad of a party. However, the server Averie seemed like she was either overwhelmed, new, or not a good waitress – something seemed off.

First, we ordered Endless fries and drinks (mostly water with lemon, beer, and Endless rootbeer floats for the kids). The drinks came out in a decent amount of time. Then we ordered our food, and I ordered a margarita. Well time went by, the rootbeer floats have been drunk and the fries are gone, now these are “bottomless/endless” So we asked for more fries and refills on the rootbeer floats. The food was finally ready for us at 13:30. Remember a section of our party was in a time crunch… They immediately asked for to-go boxes and packed their lunch. Now as they are leaving the refill floats finally show up with the Margarita and the endless fries….

Adding insult to injury, the refill fries were warmer than the food we got. All of it was cold and the bread was hard, like it was sitting under a heat lamp and forgotten, till it wasn’t….

When then asked for more mac n cheese, oranges, and coleslaw for the kids who were staying, since again it is bottomless. When she came back with the oranges and coleslaw she had to wait for more mac n cheese. The manager who was walking around, took the dirty plates, gave us lids for our sauces and got the mac n cheese. So I know it was not backed up in the kitchen.
Our server came back, stated she would “check on the mac n cheese” we told her the manager took care of it, but we did ask for extra sauces for the fries, someone else was the one who delivered them to us. The manager paid more attention to us in 15 min than the waitress did the entire time we were there.

Now yes I understand that she had other tables, but with all the other issues stacking up. The food being served cold, the “bottomless” foods and empty waters not getting refilled. She kept blaming the bar for the house Margarita comes from a slushy machine (by the way tasted like a lemon lime drink with no alcohol in it…… but the bar was quick with the beer and the first round of rootbeer floats) and the kitchen was behind on making fries and when we informed her that there are 3 birthday boys in this party and all she says (in kind of a sarcastic tone) “congratulations” to the adult and none of the kids, then something is obviously very wrong. Not a lie to say that 1 hour into waiting we almost paid what was brought to us (A beer and 5 Rootbeer floats, endless fries are marked as free) and went to BJ’s across the street.

One of the birthday boys (who was turning9) was heart broken, and asked his mom why no one sang to him.

Our family always has tipped based on service and we tip over 20%. This experience had the whole family wanting to leave no tip. Fortunately for the waitress, we just couldn’t do that. No matter how upset we all were… We ended up leaving a 5% tip, the lowest we have ever left.
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Chase Corley
The cheeseburger and fries were fantastic. Our server Joshua was really incredible. He was refilling our drinks before we had to ask and was very helpful to my mother with her food selection. Thanks Josh for making this an enjoyable mother & son lunch. See y’all again soon.
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Tracy Neff
While vacationing in San Antonio, my Girlfriend & I decided to go get lunch at Red Robin at The Rim. The restaurant was clean, nice atmosphere, good food & the service was excellent. Special shout out to our server Josh, he was so friendly, congenial & quick to take care of our every need. Special kudos to John Johnson as well. He happily greeted us when we arrived & showed us to our table. The tile floor was a tad slippery & with my neuropathy it caused me concern walking to the restroom. John noticed my hesitation, hurried over & let me hold his arm & walked with me to the restroom. He even was nearby when I needed a helping hand returning to the table. Both Josh & John are awesome & Red Robin should be grateful to have them as employees!
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EL Guts
I been to Red Robin a few times. When they first opened in SA till recently. They have a special bottomless fries and drink burger meal for 9.99 then they it you download the app you get a free appetizer with a 10$ purchase. See where I’m going here…
So already lost a star for that.
Bottles fries sounds great if your server wasn’t in visual sight playing around with the manager while you wait for another round of fries.
Lost another star for not being attentive.
If you’re like me you eat your fries first then start in on the burger. Drive comes around wee mention we would like more fries. He disappears for a while I mean awhile comes back with a bigger plate of fries. But my burger is done my drink is empty.
Why not start customers off with big portion of fries. Lost another star.
Red Robin has really fell off.
The atmosphere was so quiet like a library no soft music no chatter. I actually mentored it to my family their is no ambiance no vibe. Just a quiet cafeteria.
Lame would not recommend it deleted the app.l as well.
The Rim Location
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Jaime Vasquez
Joshua Colvin is a champion amongst hospitality staff. He was our server this evening, myself and my three kids, and his energy, vibes attentiveness are unmatched. He was proactive and efficient and just made the whole experience that much more enjoyable. We already love Red Robin, but Joshua kicked it all up a notch, so much so that my daughter wrote him a thank you note and wouldn’t agree to leave until she was able to hand deliver it to make sure he got it. Food, service and atmosphere are all 5/5, but Joshua was an easy 6/5.
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