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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Florence Red Lobster.
Address and Contact Information
Address: 7921 Dream St, Florence, KY 41042
Phone: (859) 371-7151
Website: https://www.redlobster.com/seafood-restaurants/locations/ky/florence/7921-dream-street
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Reviews
Antonionia “Marie”
everything was good especially the seafood boil and stuffed seafood mushrooms. My son enjoyed his vacon macaroni also. The service was great. I only rated it a 4 star because the steak was a little overcooked and dry. But it was not terrible. We all still enjoyed every bite. It was my daughters birthday, and they gave her chocolate ice cream and sang, happy birthday.
… moreSamuel Kinsey
Food was very good per usual. But something that stood out was the service we had. If you ever decide to come to red lobster in Florence, you need to request for Paul. I came here to celebrate my birthday and he made it one to remember. His sense of humor is so infectious. He is superb at his job. He was able to serve you exceptionally well and give you a good laugh. Whatever this man is paid, he needs to be paid double that. Paul is the type of person who makes you want to come back again and again. He made this night one of the best I’ve had. Endless laughter, good service. Nothing can beat it! Again come eat at red lobster and request for Paul! You won’t be disappointed at all !!!
… moreKristin Hahn
Made reservations for 5:45 on 2-14. We knew that it would be crowded, but when we got to the restaurant there was a line waiting to check in. Strike 1
Finally checked in around 5:55 and was told that there would be an hour plus wait but shorter wait time than walk ins. Why make a reservation if you still have to wait an hour plus. Strike 2
A member of our party walked around the restaurant and counted 10 empty tables.
Apparently, they were short staffed in the kitchen and were unable to fill the tables. So instead of telling the lobby filled with people or putting a quick note on the website, they let patrons wait for an hour and had the lobby filled with people not knowing why. Strike 3.
We decided not to wait and received a text message at 6:55 that our table was ready. An hour and 10 min past our reservation. Completely unacceptable.
We usually do not eat at Red Lobster because of the cost and problems we’ve had in the past. We received a gift card for $100 And thought we’d give it a try one more time. Well that totally worked out for us, didn’t it? We had to go somewhere else to eat.
We are a family of 6 and money doesn’t grow on trees. We had to eat at another restaurant and pay $140 out of pocket. We feel we should be reimbursed for the gift card we had…$100.
The hostess was trying seat people and check others in at the same time. Management didn’t even know what was going on. The waitresses were standing around waiting for people to be sat. Text message notifications were even working. I have 2 10 year old sons that could run the restaurant better.
I cannot privately message you on Facebook because we do not have Facebook. Please let me know another way to contact you about this matter.
… moreFinally checked in around 5:55 and was told that there would be an hour plus wait but shorter wait time than walk ins. Why make a reservation if you still have to wait an hour plus. Strike 2
A member of our party walked around the restaurant and counted 10 empty tables.
Apparently, they were short staffed in the kitchen and were unable to fill the tables. So instead of telling the lobby filled with people or putting a quick note on the website, they let patrons wait for an hour and had the lobby filled with people not knowing why. Strike 3.
We decided not to wait and received a text message at 6:55 that our table was ready. An hour and 10 min past our reservation. Completely unacceptable.
We usually do not eat at Red Lobster because of the cost and problems we’ve had in the past. We received a gift card for $100 And thought we’d give it a try one more time. Well that totally worked out for us, didn’t it? We had to go somewhere else to eat.
We are a family of 6 and money doesn’t grow on trees. We had to eat at another restaurant and pay $140 out of pocket. We feel we should be reimbursed for the gift card we had…$100.
The hostess was trying seat people and check others in at the same time. Management didn’t even know what was going on. The waitresses were standing around waiting for people to be sat. Text message notifications were even working. I have 2 10 year old sons that could run the restaurant better.
I cannot privately message you on Facebook because we do not have Facebook. Please let me know another way to contact you about this matter.
Nat King
Picked up dinner from this location on my way home from work and before I could make it home, I was ABRUPTLY stopped at the FRONT DOOR, because some genius thought it was bright idea to pack a family meal of 8 boxes, cutlery and condiments into ONE bag and my entire order fell on the floor. The hostess NEVER bothered to move another employee did come out and assisted me in rebagging order. Nobody offered me a credit, or remake or ANYTHING!!! HOW TACKY!
… moreAlexis Woeste
Tonight we were extremely dissatisfied with our visit. We ordered two seafood boils and our potatoes and corn were raw. When we told our waitress she spoke to the manager and when she returned she said he would stop to ask what the problem was and how he could help. He did not. After ten minutes of waiting we still did not speak to the manager. We received $4 off of our check because of the potatoes. We left without our stomachs being full. This was the worst meal we have had in a while. We are extremely upset and angry. What a waste of money.
… moreThe D
Paul is amazing. He deserves his own fan club (I’d happily volunteer to be the president!). Every time we eat there and we don’t get Paul I get sad. He’s seriously the best. With his expertise, vibrant personality, and focus on customers he should be the GM of this place. Heck, make him CEO at this point. Thank you for all you do, Paul! You rock!!!
… moreLaura Wilson
My mom and I came in today and had a wonderful dinner, along with being served by a phenomenal waitress named Sam! She treated us so compassionately and listened to our meal requests with great attention to detail, providing the best service we ever recall receiving at a Red Lobster. We absolutely plan on requesting Sam on our next visits!
… moreE Morrison
Mommy daughter lunch date & my princess wanted RL so we stopped in. We were immediately greated, and sat. Our server was Karen, and she did a phenomenal job. Our orders came out promptly. The food was very fresh, and very hot. I took one star because the plates were super hot, as well as the cheese sticks and my daughter bit into a cheese sticks and the juice that sometimes builds up in sticks ran down her hand a she got burned. It was nothing big. I put “Boo-Boo/First Aid Spray” on it when we got home and she was fine. But plz remind ppl when food is fresh out the grease, and plates are unusually hot.
… moreChristopher Rowe
Our server, Paul, for our dinner was one of the best servers we’ve had in a long time. He’s by far the best server we’ve ever had at a Red Lobster location. He was personable, attentive and had some funny one liners! He made our dinner a wonderful experience.
… moreA P
Service was great here, but the atmosphere isn’t the best… This place smells like a public restroom and is in need of a serious remodel. And it wasn’t seafood smell, it just smelled like bacteria and unpleasant odors. We ordered food against my better judgement and we all were making multiple visits to the bathroom the next day. We won’t be visiting again, but service was top notch!
… more