

At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Camp Springs Red Lobster.
Address and Contact Information
Address: 5051 Auth Way, Camp Springs, MD 20746
Phone: (301) 423-3715
Website: https://www.redlobster.com/seafood-restaurants/locations/md/suitland/5051-auth-way
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Reviews
This was my first time eating at Red Lobster!
My review is based on this being a chain restaurant and my personal experience. I had a great time!!
Our server, Josh, was fantastic and funny! I told him that it was my first time eating at Red Lobster and he offered some suggestions. I got the flounder sandwich with a side salad.
We got those world famous cheddar bay biscuits and I loved them. They’re buttery morsels of goodness. My salad came out first and I got the citrus lime vinaigrette. Wow!! That salad dressing was delicious!! They need to bottle it up and sell it!
Then, my sandwich came out, and I ate my fries first and the hush puppies. The hush puppies were surprisingly, very tasty, and I wish I had more.
By this time, I was too full to even eat my sandwich, so I had to take it home with me. It was tasty the next day! The toasted bun was a nice touch. Now, it wasn’t an out of this world amazing sandwich, but for the price point??? It was solid!
I couldn’t believe my eyes when I saw that bill. $18 for all that food!! You can’t even get a salad at Sweetgreen for $20 these days and I ate all that food for $18!! And we had left over biscuits that we took home too!
Between Josh’s excellent service and the amount of food I got for $18, I’m going back .
All this place needs is an interior renovation and a karaoke night and it would be the spot to be!
Lately the cleanliness, customer service and food quality have improved immensely. It is great to see this Red Lobster, that is located near my place of work, do a much better job of taking care of their customers. Both my wife and I will be making sure we continue to swing by more often.
His tone was short and condescending, he came to the table looked at us and said so you don’t want your food and we stated we didn’t like it, it’s not tasting right. He said you ate more then half the pizza, which wasn’t true we both tried a slice and tried a piece together to see were we tripping. But it tasted like cardboard and instead of offering solutions or even a polite explanation, he spoke to us with visible irritation and impatience. It set a negative tone for the entire visit. Told us nah you going to pay for it and walked off. His energy made us cringe. We told our server how uncomfortable the manager made us feel and asked him can he cancel our entrees and give us the check for what we had.
Throughout the evening, our server Phillip did an excellent job. Definitely would love to get serviced by him any day somewhere else. Our check with our apps and 2 drinks was $77 we still tipped our server $25 for his exceptional service. He didn’t do nothing wrong.
The rest of the team (servers, kitchen, etc.) seemed like they were doing their best, but with someone like Sammy running the front, it’s no wonder the overall atmosphere was chaotic and uninviting. A bad server is one thing. A bad manager is something else entirely—and it reflects directly on the leadership and training of the entire restaurant.
I sincerely hope upper management or corporate sees this and re-evaluates who they are putting in charge. Sammy does not represent the values of hospitality, and frankly, should not be working in any role that involves direct interaction with customers let alone managing the front of house.
I left Red Lobster tonight not just frustrated, but truly disappointed especially being a pregnant woman It was hard to enjoy my meal when you’re treated like a nuisance instead of a guest. Unfortunately, thanks to Sammy, this visit left a terrible impression and unless things change, I will not be returning, nor recommending this location to anyone else.