
Address and Contact Information
Address: 1001 Lake Dr SE, Grand Rapids, MI 49506
Phone: (616) 459-9888
Website: https://www.redbowlgr.com/
Menu Photos
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Reviews
Edited to add. We got 2 egg rolls to go, since none came with our meal and those were good.
We walk in, and there are plenty of customers sitting down at tables eating their food, we sit down at a table and then the employee comes over and tells us we have to order at the counter, so we do, and order a vegetarian soup and sesame chicken with rice. After paying, we sit and while waiting for our food, I look over to see the employees young child handing takeout orders with door dash drivers that are coming in and out, except the door dash drivers are receiving the wrong orders and leaving and then coming back minutes later to try and get the right order. This goes happens maybe 10 times while we wait for our food. Then despite having sat and ordered for dine in, the kid calls out our order. I go up to the counter and get our food which is all bagged up like it is a Togo order, and sit back down. There is no silverware in sight, I have to request water, silverware, napkins. Then after retrieving our food from the bag, I open it to see one of the grossest dishes I have ever seen. Chicken and Rice drenched in what seems to be orange soda and the vegetable soup is basically warm tap water with vegetables. Then I decide to try and stomach the vile dish, but while I’m eating I look over to the see the aforementioned child laborer staring intently at me unmoving, with his mouth wide open. This was not a glance, this was a stagnant stare that persisted for 15 minutes or more. I repeat, entirely unmoving stare locked onto me while I eat the most disgusting plate of slop I have ever consumed. What is this place.
So imagine my surprise tonight when my boyfriend places a DoorDash order for our usual – sweet and sour chicken, and general tso’s chicken, and his sweet and sour is raw, and my general tso’s chicken is general tso’s SHRIMP.
I have a SEVERE shellfish allergy (among others). I’ll have you know the average cost of a 2 pack of epi pens is around $600. So I bite into this heavily breaded piece of chicken and it doesn’t taste right. It’s firmer than the rest of the chicken. I held it up to the light. What’s there but a SHRIMP TAIL. To add insult to injury, there was a small, long, piece of plastic fried into the same piece. So not only did you serve my boyfriend raw chicken, you’ve given me an allergic reaction, and served contaminated food. You should be ashamed of yourselves. We will never order from here again. See attached photos for plastic and shrimp tail. If you have allergies, obviously order from somewhere else. And if you don’t enjoy plastic and who knows what else in your food, order from somewhere else.