Gabrielle Martin
I ordered 4 chicken bite boxes, a loaded fry, a large fry and 4 of the new cheesecake bites. I waited nearly 20mins and was the only car in line the whole time. Once i got the food. The large fry was the only thing hot. All of the fry bite boxes were brunt and the cream cheese bites were not as advertised. No powdered sugar and had burnt spots, yet it was under cooked. I dont know how you managed that but it happened. It was after 7pm and I didnt see the chicken until after I went back to have my fries remade only to sit at the window for another 15mins and still have cold fries and a globes of cheese after I asked for light cheese. Horrible experience.
Update: I tried emailing it says the email is invalid
… moreDavid Blumberg
They don’t listen to an order!!! 2 of 2 sandwiches were regular and I ordered one plain and another with only Catsup/mustard.
LISTEN TO THE ORDER!!!
… moreTequila Johnson
Absolutely horrible. How are you known for late night food and the food is terrible late night??? Each and every time I go at night the food is horrible. From raw chicken tenders, to old fries, to cold sandwiches. How is my bun n cheese ice cold like its fresh from the fridge on a fried chicken sandwich!? This is fried food… not rocket science! Where is management?! Who are training and managing the workers that clearly don’t care how the food comes out?! This is so sad. Always in urban areas too. Do better or close! We are spending our hard earned money and we should get better quality than this!!!
… moreJohnny D
It’s been 25 years since I’ve been here. Moved out to the south part of the state. Decided to take my preteens here to show them THE SPOT!!! As soon as the order was placed it was immediate attitude that included slamming windows, sending us to another window with the so-called U-turn. While other cars are being served, we’re patiently sitting there waiting for our food. The window opens and all familiar, bad attitude again. Soon as we got our food, the window slam shots and that was it. My kid tells me what about my drink? So we’re sitting there patiently waiting for somebody to show their mean face through the window. The window opens up and a question. Did you need anything else? My kid says what about my drink? The window shots again, not a single word. Then we get our drink and drive away. And my kid says I ordered Coca-Cola but they put root beer in it and I know it’s been done on purpose. And after my kid asked me what happened. I told the kid I’m glad that we both witnessed this situation because this is exactly what they teach you at school only the other way around about racism.If you’re white, don’t come to this place. They’re gonna make you wait extra time and they’re gonna screw up your order on purpose. The girl slammed us with the most expensive order without even asking or giving us a chance to say what size we wanted. And I just didn’t want to embarrass myself in front of my kids by starting to argue. And honestly, I can tell why this town is going down you can see it all over the place. Haven’t been to this place in decades and absolutely will never come back again. Too bad, this place brings a lot of good memories about the time that used to be.
… moreMadsn
I ordered through their app for the first time and ended up waiting in the drive through for 40 minutes. Unfortunately, since I already paid I couldn’t just leave.
When I got my food, 2/3 items were incorrect. The “loaded fries” I ordered had the smallest amount of cheese slapped on top and nothing else. Their chicken bites tasted like they’ve been sitting under a heat lamp all day and were very hard.
I can’t believe how bad of an experience this was; down to the service and the food itself, I would not recommend.
… moreDevin Whitmore
I went there on Monday. Pulled up to the drive thru and they told me they were only taking DoorDash orders. I guess my question is what constitutes as an understanding that you are only taking DoorDash orders at 5 pm?
… moreApril S
Cold and missing food items. Tore a fish patty in half to make two fish “sandwiches”.
… moreClifton Butler
Pretty sure third shift staff were high off something. Order a chicken and fry box just to be sent to the other line and wait 30 minutes. Came to the window 2 times asking was I picking up for doordash. Dont go here at night.
… moreBirb!!!!
If I could give 0 stars I would, and I never review but the service was so awful I actually am.
I got 3 chicken sandwiches.
Worker told us to pull around to the other side window, and when we did we were sitting there for close to 20 minutes without her even acknowledging us despite trying to eventually even get her attention. Cars came behind us being told the same thing, but nothing.
Eventually got the food that she opened the window and shoved it at me before quickly closing it saying nothing.
Terrible, never going back.
… moretariq Greene
Worst rallys in Cleveland been here 3 times, no line and I still waited for over 20 mins each time!! I still dont know if the food is good since ive asked for a refund each time. At this point id rather eat gas station burritos then waste my time here
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