

Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.
Hours
| Friday | 9 AM–3:30 AM |
| Saturday | 9 AM–3:30 AM |
| Sunday | 9 AM–1:30 AM |
| Monday | 9 AM–1:30 AM |
| Tuesday | 9 AM–1:30 AM |
| Wednesday | 9 AM–1:30 AM |
| Thursday | 9 AM–1:30 AM |
Address and Contact Information
Address: 9164 E Stockton Blvd, Elk Grove, CA 95624
Phone: (916) 605-1803
Website: https://locations.raisingcanes.com/ca/elk-grove/9164-east-stockton-boulevard
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Raising Cane’s in Elk Grove, CA, – 9164 East Stockton Boulevard
Raising Cane’s in Elk Grove
Raising Cane’s | Chicken Fingers | Order Now | Raising Cane’s
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Reviews
I visited Raising Cane’s today for the very first time, using a gift card I received for my birthday. My visit was at approximately 11:25 AM, and I was the only car in the drive-through. What should have been a simple, positive first experience turned into something genuinely disappointing due to the conduct of the manager on duty.
When I pulled up to the speaker, the audio was breaking up, so I politely let the employee know I couldn’t hear her clearly. I placed my order, and when she asked what drink I wanted, I said, “It doesn’t matter — surprise me.” I do this regularly at other restaurants, and it has never been an issue.
There was a 3–5 second pause, and then a male employee — who identified himself as a manager — abruptly cut in. His tone was unnecessarily aggressive and rude, telling me they were “not allowed” to do that and that I had to choose a drink. His delivery came across as if I was asking for something unreasonable, when all I had done was give freedom of choice for a standard drink. I reiterated that it wasn’t a big deal and he could choose anything, yet his attitude only worsened.
After that, he asked me another question — something about condiments — but spoke so quickly and dismissively that I genuinely could not understand him. I asked him to repeat himself three separate times, and each time he responded at the same rushed speed, sounding irritated, as if I was inconveniencing him by simply trying to understand what he said. His tone made it very clear this was intentional.
When I pulled up to the window, the original employee, Gabriella, assisted me and she was polite and professional. I told her that her manager’s behavior was completely unnecessary. When I asked for the manager’s name, she stepped away to speak with him and returned to tell me she was “not allowed” to give it. That alone raises concerns, as transparency should not be an issue in a customer-facing business.
For a first-time visit, this experience was absurdly rude, unprofessional, and completely uncalled for. The manager’s tone, attitude, and refusal to communicate clearly were unacceptable. If corporate reviews the drive-through audio or video for this transaction, it will be obvious I am being truthful.
Gabriella did her job well. The manager, however, created an experience so unnecessarily hostile that I feel obligated to report it. No customer should be spoken to in that manner for something as harmless as saying, “Surprise me with a drink. For the record, I’ve never called management or corporate to make a complaint in my entire 36 years of life.
Visit details:
12/04/2025
11:25AM
Manager : ?
Check Number: 16001
Drive through
The chicken… why would you serve steaming hot crispy fried chicken in a plastic box with no paper to absorb the steam. I ordered 5 fingers, it came in a closed plastic box. I ate them 5 minutes after receiving and they were all absolutely soggy and disgusting on the bottom. Im happy I didn’t order fries, as im sure they would be drenched and soggy also.
On top of the fact that the bottom half was just soggy breading, they had no real flavor. It tasted like if I boil chicken in water without seasoning. Gross food.
Won’t be coming back.
There is nothing wrong with Raising Canes, the chicken is fine, a bit bland, but fine. The Canes sauce also is fine, nothing special about it.
I paid $20+ for 6 tenders, fries, a piece of Texas toast, a small coleslaw and a drink.
The chicken was mid like the sauce like I said. The fries were fine I guess. The Texas Toast was likely the best thing. The coleslaw was just likes KFC. Not sure it was worth the price.
Seems no one can reinvent the wheel. KFC has done it for years and is mid, same with a these other places. The best seems to be Popeyes and their chicken sandwich.