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Address and Contact Information
Address: 5493 Sheridan Dr, Amherst, NY 14221
Phone: (716) 919-1533
Website: https://rachelsgrill.com/
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Reviews
Chad Pautler
I go here a lot. Probably once a week on average. And I have been for the past 2 1/2 years
I’ve never had a bad experience here and the food is always good. The staff is also probably the most friendly staff I’ve ever met at a restaurant. Literally every single person.
I’ve always loved Rachel’s but I would definitely recommend this location. I also got a bunch of my colleagues also hooked on going to this location because it’s near our office and they also really enjoy it.
… moreI’ve never had a bad experience here and the food is always good. The staff is also probably the most friendly staff I’ve ever met at a restaurant. Literally every single person.
I’ve always loved Rachel’s but I would definitely recommend this location. I also got a bunch of my colleagues also hooked on going to this location because it’s near our office and they also really enjoy it.
Jenna Gallitto
This is my favorite Rachel’s location and I’ve been to many! The food, service and atmosphere is excellent and the staff is always friendly and accommodating. It’s also the cleanest Rachel’s location I’ve been to which I really appreciate when it comes to ordering food. Definitely recommend them!!
… moreAndrew
The food was great! The buffalo chicken paired with the dill sauce was amazing. Highly recommend that combo
… moreSarah Cozzemera
Fantastic food!! QUALITY is unparalleled, taste is phenomenal, always a solid experience. This is my favorite meal
… moreRu Okragly
Food was fresh and delicious. Great option if you are looking for something healthy and fast. Service was amazing!
… moreDan Kelemen
Ate at the original Rachel’s yesterday. The food was so bland that I threw out the leftovers. My dish (chicken rice bowl) consisted of unseasoned rice and bits of chicken and carrots, topped with an unseasoned white sauce.
… moreJohn Charles
Amazing service, amazing food, the recommendations were amazing, two extremely helpful workers, and the inside was spotless 10/10 would recommend
… moreTim Zilgme
the management and service is great. Food is always excellent.
… moreJ L
The portion is unbelievably small. Even though I just chose two vegetable toppings, they should be more or extra of those. Besides, they sometimes even forgot to give the sauce and hell I ordered delivery and how can I eat it without sauce??!
… moreAaron Bourke
Went here with a group of co-workers today. Based on all the social media confusion, we weren’t sure if it was open. I was excited to here it was going into the plaza so close to my place of employment.
Luckily we arrived just before the lunch rush. As soon as we walked in I was happily surprised to see a bike rack inside were you can park your bike up against the wall. Happy Earth Day.
That got me thinking about environment and decided to try and order my lunch with an environmental impact in mind. Ordered falafel on greens instead of meat on a wrap of in a pitas. Score another environmental point for them with the cardboard bowl instead of plastic. We ate in so I was able to avoid the plastic lid for the bowl. I didn’t order a drink to avoid the plastic cup. Although I did have to use a plastic fork, hoping it was made from recycled plastic.
The food was really good although there were a couple of issues my co-workers encountered. Too much garlic dressing on one of their wraps, made it almost inedible. I had the opposite problem, with just a small amount of dressing put on my salad. I asked for a little more and they happily obliged but if I didn’t tell them to stop I would have more then likely been having a dressing soup salad. Another colleague had trouble finishing her wrap as well because it fell apart in her hands. I would think this would get better as the workers become more experienced.
As far as price goes, it is reasonable. Someone from our party mentioned it is better priced then Panera or Chiptole.
Since it is a brand new location it was very clean and modern decor. Although, not very unique. We believe they used the same decorator as Chipotle. The acoustic are a little echoey when it comes to conversations.
… moreLuckily we arrived just before the lunch rush. As soon as we walked in I was happily surprised to see a bike rack inside were you can park your bike up against the wall. Happy Earth Day.
That got me thinking about environment and decided to try and order my lunch with an environmental impact in mind. Ordered falafel on greens instead of meat on a wrap of in a pitas. Score another environmental point for them with the cardboard bowl instead of plastic. We ate in so I was able to avoid the plastic lid for the bowl. I didn’t order a drink to avoid the plastic cup. Although I did have to use a plastic fork, hoping it was made from recycled plastic.
The food was really good although there were a couple of issues my co-workers encountered. Too much garlic dressing on one of their wraps, made it almost inedible. I had the opposite problem, with just a small amount of dressing put on my salad. I asked for a little more and they happily obliged but if I didn’t tell them to stop I would have more then likely been having a dressing soup salad. Another colleague had trouble finishing her wrap as well because it fell apart in her hands. I would think this would get better as the workers become more experienced.
As far as price goes, it is reasonable. Someone from our party mentioned it is better priced then Panera or Chiptole.
Since it is a brand new location it was very clean and modern decor. Although, not very unique. We believe they used the same decorator as Chipotle. The acoustic are a little echoey when it comes to conversations.