Pulp Juice and Smoothie Bar uses real fruit and real fruit and vegetable juices in our smoothies. You can also create your own custom fruit and veggie juice combo. Pulp Juice and Smoothie Bar has over 30 real fruit smoothies to choose from and everyone of them comes with one free enhancer. We also offer party trays, featuring our delicious fresh made wraps and healthy salads.
Address and Contact Information
Address: 1122 N Court St, Medina, OH 44256
Phone: (330) 952-0088
Website: https://pulpjuiceandsmoothie.com/
Menu Photos
Order and Reservations
Order: Order online
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Pulp Juice and Smoothie Bar
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Pulp Juice and Smoothie Bar 1122 North Court Street – Order Online
Reviews
The (I assume) manager explained that the window associate was new, which I totally understand, so I order my smoothie. As I’m waiting, I hear the manager telling the window associate that she will be responsible for training somebody later. An interesting choice to have a new associate, who doesn’t know the smoothie menu, train somebody.
A few minutes go by, and the associate is making my smoothie, and I hear the manager tell them that they used “too much”. The associate asks if it should be re-made, to which the manager tells her “no.” Figuring that it isn’t a dealbreaker on my smoothie, I don’t say anything.
When they hand it to me, I ask what went wrong with it and the manager attempted to rat out of the question by downplaying that too much concentrate was used in my smoothie. I take a sip and immediately ask for a refund. The manager grows increasingly frustrated at me and lashes out at the associate, telling them to stop talking and get back to work. I talk over the manager to tell the associate that it’s okay and it’s not a big deal, who is staring at me like she’s the shiz and not the most horrendous manager, running the most horrendous operation, with the most horrendous culture.
P.S. I waited 23 minutes for a single smoothie that was wrong.
The worker there said “we have all these people who are waiting so it’s going to be long.” I ended up waiting an extra 25 minutes.
I also put a note on my drink that I can’t have banana. The drink didn’t come with banana, but I wanted to make sure they knew I CANNOT have banana. She proceeded to tell me “I can’t promise there won’t be trace amounts of banana or even a little bit.” Umm. Excuse me? To have a license and certification to have a kitchen and provide food services you have to be trained on how to not cross contaminate. They also have peanut butter in there. So how can they not have a process to NOT cross contaminate?
Overall, very unhappy with the staff this time around. They cleared a whole line of cars outside before I even got my order.