Fine Northern Italian & Mediterranean fare in a sophisticated dining room set in a Victorian house.
Emmett and Wyatt Paula p
Quite possibly the worst dining experience ever. We made reservation on Super Bowl Sunday. Offered to sit in restaurant or bar. We chose bar. Ordered drinks and appetizers to start. Also were told there was a buffet in dining room but we opted for menu. Drinks were good. Server was attentive. Appetizer (calamari) was unseasoned and chewy. Husband got order of oysters which were good. We ordered entrees, him the rigatoni and I the petite filet, cooked medium. Entrees served but filet was seared on outside but jelly in middle. I requested it re-fired to medium. It was returned with more sauce still rare in middle.
My husband had finished his entree and we had to flag down a server as ours had not been seen in a long time. Requested re-grill of the filet. I had only cut it in half to check level of doneness.
I was then served a chopped up and burned piece of meat covered in sauce.
Vile. Inedible. Disgusting.
I was shocked and horrified at what left the kitchen was served to a patron. Was this a joke??? Literally dropped off and no server ever appeared again. We sat for at least 20 minutes, no follow up, no check in. Silence. I ultimately went to restroom upon my looking around I found all the wait staff in the empty dining room. I requested our check. Had to ask for the steak removed from bill as I did not eat it; left a 20% tip because we aren’t a-holes and servers rely on tips. Left hungry. Literally came home and made toast. Will never recommend and will never return.
… moreFive-Star Fred
It’s been a year or so since I had dinner here, unfortunately I’m a bit disappointed how things have evolved. Service still great, but the food not anything “over the top”. Mozzarella appetizer, Chicken franchise, and spinach ravioli in vodka sauce were all “average”. Biggest compliment: priced like a Manhattan fine-Italian restaurant. I can justify this at Racci, but $42 for five ravioli? Simply overpriced.
… moreriza
We had a great experience. The food was so delicious and didn’t take long at all. The owner and staff are sooo nice. We’re definitely going back.
… moreEmily N
What a let down. We were there for a holiday dinner party. Wait staff must have been brand new. Waiter took forever to take drink orders and would only take 1 or 2 orders at a time. The bar was not to far from our table yet the waiter could only carry 2 drinks at a time and still spilled them. By the time the last people got their drinks, the other end of the table was ready for another round. We sat there for at least 30 minutes without a menu. When we finally got the menu half the table got lunch menus which was another wait to get them swapped out. We then had our menus for another 30 to 40 minutes before anyone came to take our order. 20 minutes of that time our menus were down and we were still waiting for drinks. The waiter forgot one person’s soup completely and brought appetizers out with salads. When the forgotten soup was mentioned to the waiter, it was blamed on the kitchen but yet no soup ever appeared. They were out of a few items but the waiter never mentioned these things before we ordered and even after dessert was ordered, the waiter had to come back to say he was out of an item. The waiter apologized and again blamed the kitchen saying they had too many parties that night and it was very busy.
The food was OK at best. The food was better than the waiters but not by much. They gave out the wrong filet mignons to everyone or they just cooked them all the same temperature and didn’t care. Everything took too long. They were obviously not prepared or trained for a typical holiday Friday night. On top of it all they added gratuity automatically to the bill at 20%. Way more than they deserved. Sorry we tried this place. We are embarrassed we took our employees there.
… moreLiz Kolessar
Very disappointed!! My mom bought a $100 gift certificate for my daughter for a Christmas gift. She was looking forward to going. Unfortunately she lost her wallet which not only had all of her credit cards, license etc but also all of her gift cards. I explained the circumstances to the owner and he would not replace it even after I showed my mom’s credit card statement. He insisted on the little register receipt, which she didn’t see a reason to save. He could have easily looked at his records and made good on it. This is terrible and business with no courtesy or understanding! It is highly highly unlikely that this cert will not be redeemed. The owner has $100 in hand in return for nothing. Goodwill would have been appreciated. Really crappy on is part. Now none of my family will ever go there. I was also planning a party and would not consider them. Shame on him for $100!
… moreKatie
Went here with a group of 10 for Christmas Eve dinner. There was plenty of friendly staff however the meals that we received were all room temperature/ boarder-line cold. When bringing this to wait staffs attention, there was no apology or remediation. They were busy this night, however there were plenty of wait staff on deck. Overall, the price is extremely high for the quality of service that they provided.
… moreJennifer Leitao
Walking up to the restaurant, it is definitely beautiful and the smells were very very appetizing. We sat at the bar, where we were told the kitchen would be closing soon (between lunch and dinner), and they’d rather us not order anything. We’ve been traveling and we’re hungry, and asked if we could order a simple appetizer. The bartender said that was fine.
We were promptly served some bread which was very good. The calamari came out fast (I’m sure they were in a rush), it smelled quite good. I really hate to say it but it was the worst calamari I’ve ever been served. It was so rubbery we couldn’t even chew it. I had to spit it out. The marinara it came with was a little spicy and absolutely delicious so I dipped my bread in it.
The bartender ignored the totally uneaten plate of calamari. It made us feel like we were totally an inconvenience. I did show him how stretchy and rubbery the calamari was before he came back with the check, no apologies but he did take it off the bill. The beer and wine were nicely chilled and the glassware was sparkling.
The bar and restaurant were very pretty and the bathroom was squeaky clean. The outside was nice and tidy, and there was plenty of parking. My main issue is that if the kitchen is open until 3, and we place an order before 3, then why serve us crap? Just say the kitchen closes at 2:30. It seemed almost retaliatory.
… moreBruno Faria
We had a lovely experience! Although it’s a table cloth restaurant, the prices are fair.
The menu has some good options, enough ones so you don’t get lost.
I had the sea scallops and it was amazing! First time I had such big scallops in my plate, you can really taste how good they are.
Service is really good, waiters super polite and available.
Place is crowded, make sure to make reservations and plan ahead.
… moreGary Battle
Wonderful place, was a little disappointed with my meal. The Chicken Francese was missing the lemon flavor. But it was nice and tender. The hot chocolate lava cake was missing the lava.
I would go back and try something else.
… moreC C
What a disappointment. Not sure if new owners but horrible experience. We spent over $900 and the food was served so cold. The waiters were not good with their English and spilt on me while cleaning the table. Worst of all the tip is already included on the bill. Save your $$$ and go elsewhere.
… more