Stephen Halleck (SHalleck)
Service with a smile. I love a good hot sandwich. Mama’s Meatball sandwich is great. They are halved so they don’t roll off the bun. Try Potbelly. You might end up with a potbelly but you will eat well in the process.
… moreIt’s Me
I go to this Potbelly’s a couple times a month. Usually take my wife and grandkids. We all love the food. You walk through to order and pick out what toppings you want on top. Try the Wreck and Italian sandwiches. My 11 year granddaughter loves the regular Italian with all the regular toppings, but no hot peppers. The big pickle is good. Give it a try.
… moreK. Odem
I’m actually so pissed. I love potbellies so much! But the guy making my sandwich didn’t put anything on it I asked for..?? I even asked him if he got what I said and he said yes cuz I wanted a lot of veg. i got like 2 pickles and tiny amount of lettuce… I wanted extra pickles lots of lettuce.. cucumbers mayo tomatoes.. I got home and both our sandwich were so salty it’s basically inedible why….?? Toppings aside like why the crap were they both so darn salty??? I didn’t ask for salt.. sad…
… moreBrandon Lawson
It’s Friday the 13th at 6pm, all the restaurants in the Levy District had huge lines and waits so we decided to go to Red Robin but it was packed a well so we came over to Potbelly’s to eat. Walking in the way to order seems totally backwards and completely not efficient with a lot of confusion for the customer. From the door you go all the way to the opposite wall to start your order then work your way back to the door to pay. Wife and I had the pick 2 option(half a sandwich and soup or salad and a drink). Our daughter had a peanut butter sandwich on white bread with a cookie and a drink. One guy behind the counter had to practical walk and instruct each customer thru the ordering process, while the girl looked completely lost and the kid running the register struggled on everyone’s order to ring up. The ordering process is a complete mess and needs a complete overhaul. There was plenty of seating as there was only 4 tables being used(friday night at 6pm). Get sat down with our food, going thru the food my wife’s mac and cheese looked terrible so she took it back. The talkative guy said sorry that was our lady one I knew I shouldn’t of have it to you, wierd…. so she got a salad which she said was good. My daughter’s peanut butter sandwich on white bread was labeled wheat on the bag and it was wheat . My prime rib sandwich was cold and was raw n not pink cooked, RAW! My cheddar broccoli soup wasn’t bad but had zero flavor and substance (it was practically all cheese). My daughter’s cookie was a little bigger then a half dollar oreo sized, kinda thought it would of been a cookie of size like what they have displayed at the register, nope. To add at the end of the experience, my wife went to the restroom came out and said they are out of toilet paper. As we left my wife just let the girl employee know they we’re out of toilet paper. The girl looked at her like she had snakes coming out of her head and didn’t reply to my wife or acknowledge her. I always give eateries at least 3 tries everyone has a bad day and can’t be judged solely on one episode. Although I personally think there’s room for improvement from a managers or district managers level. We will be back some day with hopes of improvements, and I think you should give it a try and conclude your own opinion. Only a friendly suggestion to the managers. Spend some quality time on watching the efficiency of the system and try to polish it. Sit back, watch and read the customers experience, body language and see what can be simplified and improved for the customer and the employee.
… moreJames G
Pretty darn good!
Nice place with a pretty good selection of items.
Fresh clean ingredients at a decent price.
Good selection of house chips.
Some Outside seating.
Only negative here was a very dirty floor littered with food and napkins and such.
… moreBrittany Stage
Great experience, overall! The two people working were friendly and efficient. The food was delicious.
… moremax manchik
DO NOT DOORDASH FROM THIS LOCATION. I have tried two days in a row to get a simple Grilled Cheese…. the first time they used the wrong type of cheese and the second day it was delivered incredibly undercooked to the point where i could still see the individual cheese slices. They have no regard for doordash orders as doordash has to compensate customers if they mess up.
… moreViktorija Kregzdys
This is where the best sandwiches are. Always perfectly made, out of all potbelly ive eaten! It would be nicer if the place felt cleaner.
… moreLuna’s View
When I went it was my first time going there,the food was great. I love the decor inside. It was overall a fun experience. And below are pictures of their lovely decor.
… moreElayne
Jan. 25. 2024
Excellent.. If you haven’t tried potbellys, you really owe it to yourself to stop.
Toasty sandwiches , shakes, and more.
… more