Modest quick-serve outpost serving potatoes, chicken shawarma wraps, sandwiches & poutines.
Sumbal A
I heard about Potato Jackets on a halal food bloggers page and was very excited to try it during our trip to Niagara Falls. My husband went in person to order our dinner on a weeknight. He was told that there was no chicken dishes available that day and no falafel available either. We were left with no choice but to order the beef fajita jacket and a beef poutine. The poutine was very dry, not enough gravy and the beef was tough and tasteless. The beef fajita jacket was also tasteless with the same tough beef and lack of seasoning. The side salad, which you can see in the picture, was not at all appetizing. Overall, it was a bad experience and I will not be returning.
… moreAsher Khan
Amazing Halal Hidden Gem. Just found out about them, and were referred by a friend. Excellent food and service!
Ordered the Buffalo Chicken and Philly Cheese Steak potato jackets. Will definitely recommend and come again.
… moreHasina Mk
I used to consider this restaurant one of my favorite stops whenever visiting the Falls. The food was consistently fresh, flavorful, and truly memorable — easily a 10/10 experience. Unfortunately, my most recent visit was very disappointing. I observed that the meals are now precooked, frozen, and reheated in the microwave, including items such as the jacket potato. The quality has declined significantly, and the freshness that once set this place apart is no longer there.
It’s disheartening to see such a change, and I hope management takes this feedback seriously. Customers value freshly prepared food, and restoring that standard would make a tremendous difference. At present, however, I cannot recommend the restaurant and will not be returning until the quality improves.
… moreMuhammad Mamooji
Very mediocre unfortunately. Ordered the mix shawarma jacket, first impressions lots of food and very filling. Couldn’t finish it in one sitting. However the food itself, was very bland, chicken and meat aren’t really seasoned, salad was a joke, and cheese wasn’t melted at all either. Pricing is average for what you would pay in downtown Niagara, however I just wish the food was good. Service was great and super fast, The waitress was wonderful, very welcoming and helpful.
… moreZaki Khan
The Chicken Fajita Jacket was very good and filling, enough for two people on average. Their fish and chips were decent but way too overpriced (as you’d expect in Niagara) especially given the fish portion. I wouldn’t recommend the Beek Tikka plate at all though. Plain unflavoured rice, unseasoned beef, just bad. Service was kind of bad too so overall a poor experience.
… moreAbid Hassan
The food was great! But portions are definitely not worth the price. Wait times were too long (45 min) to deserve their Sneaky 10% service charge (“Gratuity Thanks”) for dining in. Don’t think I’ll be going back there anymore.
… moreKaren Smith
I would just like to know let everybody know that Shama has gone downhill. OK I have gone there and gotten my food from them quite a few times and never have I ever had a plate that was empty. I got a small order. OK it was a bowl and it was very little salad in there and it was very little rice. OK I asked for the lamb and the beef OK and I got the beef OK so whoever was doing the order up on Monday evening 27 October 2025 they didn’t do the order properly. They did not put any turnup in there OK and the plate was half empty. OK with the amount of money that I paid right I expected to get right a decent plate. I’m so unhappy. You guys have always had outstanding food and Monday evening. I was so disappointed when I got home. OK I paid for a small plate and I got nothing in it hardly and the flawless were burnt. Have a great evening.
… moreMoonisa Sana
Pathetic! Overpriced. Never gonna visit again or suggest this place to anyone. The service is poor & late, they take forever to serve the food, I guess it’s cooked in the space
They serve wrong order & then you force to take the correct one so that they can charge you for it.
The shawarma & rice served is so bland, no salt my taste buds were cursing me, they did not even serve the sauces upon asking I had to wait for the staff to come back from the Mars with the sauces.
The meat wasn’t cooked well I had to chew the buffalo meat like a buffalo.
Ordered mango milkshake with no ice, waited for the scientist to arrive from Jupiter to make Mango ICE instead, the owner forced us to take new mango milkshake & charged $10 for it although we told them it’s too late for a drink coz we were already filled with the food.
They are not concerned about the quality or quantity just they need MONEY.
… moreRamis Adeeb
Food was great, I would highly recommend the Steak and cheese Potato Jackets! The food came very quickly, we hardly had to wait for it. The staff is super friendly and were very attentive to the customers that walk in. The restaurant was also very clean and maintained.
I have always had an issue with the quality of food in Niagara falls but I am really happy I came across this place. 10/10 recommend this place to everyone who stops by the Falls.
… moreNidaie
Food is good but it shouldnt be this expensive. The famous potato jacket with shawarma meat is around 25 dollars, serves one person, 25 dollar per person is too much!
Place is not very clean, when i went there they had may be some problem with air conditioner so they had opened doors wide open, bringing in all sorts of bugs. Not a good look for a summer evening.
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