Popeyes Louisiana Kitchen

  3.9 – 917 reviews   • Chicken restaurant

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Swing by your local Popeyes at 36442 Winchester Rd. and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 92563

Hours

Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Address and Contact Information

Address: 36442 Winchester Rd, Murrieta, CA 92563

Phone: (951) 719-3203

Website: https://www.popeyes.com/store-locator/store/restaurant_89103

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

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Reviews

Asia Davis
Janel is amazing, she provides top tier customer service!!!She advised I try the mango frozen lemonade and it is delicious!

I’ve came 3x already and each time she’s had a bubbly attitude with a smile on her face. Thanks for being a kind human Janel it doesn’t go unnoticed!!!
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Anon CM
This is by far the RUDEST and most UNPROFESSIONAL experience I have ever dealt with. I am not even sure what the name of what I am assuming is the manager, but I am sure you can find out with the order time roughly around 1pm on Feb 09, 26. I get home and a bunch of items are missing. I call to the store and barely get a word in, and she already knew my order was messed up before I even said much. As I was about to talk, she says are you going to let me speak? She kept up with that attitude and when I say anything she would just reply with “ok, ok, are you going to let me speak now or what?” After I initially accepted she would give me the food, the insanely harsh and rude attitude made me not want to go back there so I asked for a refund and she said go through the website then. We have been here so many times as a big family and honestly, reading through the other reviews, this is the owner’s fault. You should be ASHAMED letting your customers be treated like this and allowing this rude behavior towards people who are excited to stop by and pay you. I go to places like chic fil a and the people there make sure you are having a blast. What is wrong with this place? Its like they are doing me a favor by making me food. Safe to say, not coming back and I know you do not care (because if you did, you would not have those people working there) but you did lose guaranteed money here as I, and my family will not be coming back. Also save your AI replies with the big fake em dashes that you (owner) going to reply with. I see the AI throughout all your replies you emotionless robot. Just shocking.
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Carmen Hernandez
I went to this Popeyes and the manager Vanessa was really rude and disrespectful I ordered a family meal through the drive thru and they told me it was going to be a 20 minute wait and I said no problem I will park and wait, all of sudden Vanessa the manager she is coming to different cars saying what is your order I don’t have time for this I was so confused because service has always been good at this location and today was pure chaos I’m pretty sure you we’ll get a lot of complaints because she does not know how to manage that business. She would bring 1 bag out and ask every car what is your order? I went inside to make sure my order was coming out and after I told her my order she said no that I had custom order that I had to wait another 30 minutes because there were other people she had to attend, I told her that I had waited my turn and she was refusing to service me. She was yelling and making a big scene and I was very patient and she was over whelmed and there was not a lot of people there. She needs to be trained and learn how to speak to people properly. I ordered a 10 piece meal and paid for it and ended up getting a 8 piece meal I was so disappointed I just wanted to let you know. It the past you had another manager that was very attentive.
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Syl Hall
I love Popeyes, this location, not so much. ordered via the AI menu. I had a coupon, and when. I arrived at the window I told the lady this. She told me that I should have said that to the AI and I said “she didn’t ask”. Then we got into a staring contest because this woman thought I was going to pay full price! No ma’am! I suggested that they put a sign on the menu to state this..no reaction…I said we’ll I guess we need to re-ring my order. She was not happy or nice about it. When done I said “have a nice day” .. no reply! The nerve. Of course I received a mangy piece of chicken..
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Jason Padaon
6 piece chicken tenders and 6 wings. Went to customer service, and they gave me points equal to a 3 piece tender, but they’re just gonna give this trash again.why are the tenders smaller than the wings. Absolutely terrible. How can you give this out and think its acceptable for $30?
What a scam.

Would give 0 stars if i could. Need a refund.
Literally scammed us, they only gave us points to get more garbage. I used to love popeyes but i keep getting disappointed by the same stuff like this
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R. C.
My family and I stopped here to dine-in. I used one of the kiosks to order and it gave an error. An employee told me that happens sometimes and asked me to try the other kiosk. The same error came up on the second kiosk so I went up to the register and waited. An employee came up from the back to ask if I was here for a pick up. I told her that I want to place an order because none of the kiosks were working. She simply said “ok” and went to the back to pack more orders. Another employee just stood there and watched. I told my family (they were already seated) that maybe we should just go somewhere else and they agreed. We left without a single employee trying to take our order. There were no other customers inside so they couldn’t say they were too busy inside.
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Steff
Horrible experience! We walked in and female manager yelled use the kiosk right away prior to us looking at the menu. I haven’t been to a Popeyes in a long time. The issue wasn’t using the kiosk but the demeanor. After we place our order, we heard the female yelling at the staff and made it very awkward during our dinner. During that time, we saw an elderly couple wanting to order from the register and she refused for the staff to place the order at the register and directed them to the kiosk.

Never again
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Daniel
I stopped by this Popeyes and asked for a few sauces. The manager told me they only give sauces with chicken tenders and not with anything else on the menu. I ordered a big family meal and asked for three sauces, but they said they could only give me two. It felt a little unreasonable, especially for a large order. Just wanted to share my experience.
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T Hobart
I did not like having an AI girl talk to me at the drive through. After I paid, they had me drive around and park out front to wait for my order. I was one of 6 cars waiting there for their food. I had to wait over 5 minutes. When they brought out my 5 piece chicken meal, I checked and there were only 3 pieces. And there were no dipping sauces as ordered. I had to send it back, good thing I checked. To top it off, the french fries were not hot, only warm.
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Jennifer Schneider
Every time I come here the kiosks never work properly. I place my order and when I go to pay I get an error message. The staff doesn’t want to help and insists the kiosk works. Myself and several others were getting the error message.

Day one of the Freddy box launch and they are already out of everything. We were unable to order it.

We left and will not be returning until management fixes the issues.
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