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Swing by your local Popeyes at 1320 W Baseline Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Hours
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
Address and Contact Information
Address: 1320 W Baseline Rd, Rialto, CA 92376
Phone: (909) 421-1234
Website: https://www.popeyes.com/store-locator/store/restaurant_83832
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Elaine Huerta
Stop by this location made two purchases the 5 for $10 and 1 two piece combo all we spent over $30 to find that the 5 piece was 1 breast and 4 wings!!!! You got to be kidding!!!!! This was BS!!! Feeding a family on 4 wings that have no meat….. Lost a customer….
… moreMario Tapia
Ordered 8 Tuesday specials. I always get parked due to the amount. I was the only person in the drive thru. I got my order 2 minutes after I payed. Got home chicken was dry and overcooked dark. Looked like it was old or the just refried the chicken
… moreTitus We
I rarely leave negative reviews, but this experience warrants one because it involved both a clear fulfillment error and an allergy-related safety concern, and the response from staff was simply unacceptable.
On January 31, 2026, at approximately 5:35 PM, I placed a mobile pickup order at the Popeyes location on W Baseline Rd in Rialto, California. I arrived roughly two minutes after submitting the order through the app. What immediately stood out was how quickly I was handed the food—fast enough that it strongly suggested the order may not have been checked with any care. The food was provided in a sealed box, which meant I could not reasonably confirm the contents at the counter before leaving. In other words, I had no practical opportunity to verify that I was receiving what I actually paid for.
Once I got to my vehicle and opened the package, I discovered the order was materially incorrect. It included chicken wings, which I did not order and cannot consume due to a food allergy. This is not a minor preference issue. When a customer explicitly states an allergy, it implicates basic food-safety expectations and the common-sense duty of a restaurant to take the concern seriously.
I returned to the counter immediately—within about a minute—and calmly explained that the order was wrong and that the item provided posed an allergy problem for me. I was not rude, I was not looking for an argument, and I was not asking for anything unreasonable. I simply asked for the order to be corrected (a remake or replacement) given that the mistake was obvious and I had returned right away.
Instead, the employee refused to correct the order and responded with a dismissive attitude. When I asked what could be done to resolve the issue, I was essentially told to “complain to the company.” That kind of response communicates indifference to customer safety, a lack of accountability, and an extremely low standard of service—especially considering I returned immediately and was raising an allergy concern. Even in fast food, there is a basic expectation that when a restaurant hands a customer the wrong item, the business will make a reasonable effort to fix it on the spot.
Compounding the situation, the employee did not have a visible name tag, which made it difficult to identify who refused assistance. Transparency and accountability are not optional when a business is dealing with customer-facing issues—particularly ones involving health and safety.
To be clear: mistakes can happen anywhere. What matters is how they are handled. A prompt apology and a simple correction would have resolved this in minutes. Instead, I was met with refusal and dismissal. That is why I cannot recommend this location, and I will not be returning. If management cares about consistency and customer trust, this store needs retraining on basic service standards—especially when allergies are involved.
… moreOn January 31, 2026, at approximately 5:35 PM, I placed a mobile pickup order at the Popeyes location on W Baseline Rd in Rialto, California. I arrived roughly two minutes after submitting the order through the app. What immediately stood out was how quickly I was handed the food—fast enough that it strongly suggested the order may not have been checked with any care. The food was provided in a sealed box, which meant I could not reasonably confirm the contents at the counter before leaving. In other words, I had no practical opportunity to verify that I was receiving what I actually paid for.
Once I got to my vehicle and opened the package, I discovered the order was materially incorrect. It included chicken wings, which I did not order and cannot consume due to a food allergy. This is not a minor preference issue. When a customer explicitly states an allergy, it implicates basic food-safety expectations and the common-sense duty of a restaurant to take the concern seriously.
I returned to the counter immediately—within about a minute—and calmly explained that the order was wrong and that the item provided posed an allergy problem for me. I was not rude, I was not looking for an argument, and I was not asking for anything unreasonable. I simply asked for the order to be corrected (a remake or replacement) given that the mistake was obvious and I had returned right away.
Instead, the employee refused to correct the order and responded with a dismissive attitude. When I asked what could be done to resolve the issue, I was essentially told to “complain to the company.” That kind of response communicates indifference to customer safety, a lack of accountability, and an extremely low standard of service—especially considering I returned immediately and was raising an allergy concern. Even in fast food, there is a basic expectation that when a restaurant hands a customer the wrong item, the business will make a reasonable effort to fix it on the spot.
Compounding the situation, the employee did not have a visible name tag, which made it difficult to identify who refused assistance. Transparency and accountability are not optional when a business is dealing with customer-facing issues—particularly ones involving health and safety.
To be clear: mistakes can happen anywhere. What matters is how they are handled. A prompt apology and a simple correction would have resolved this in minutes. Instead, I was met with refusal and dismissal. That is why I cannot recommend this location, and I will not be returning. If management cares about consistency and customer trust, this store needs retraining on basic service standards—especially when allergies are involved.
irane diaz
Spicy chicken has one pickle and hardly any sauce , fries were cold and box was almost empty , my drink was also wrong flavor .
… moreLeahNicole
Had a great experience. Food was nice and fresh. Staff were very pleasant and accommodating. I appreciate this visit. Thank you
… moreJoel Booker
The Rialto Popeyes has very poor management. Some of their rules regarding sauces etc. are petty and calculated to frustrate customers. I’ve noticed that they try to compensate by giving desserts to customers if they give good reviews. They do have some nice people that work there, whose hands are tied by goofy management.
… moreElizabeth nieto
it’s usually good but today the spicy chicken was super dry, hard it felt like it was reheated or something like that.. the staff was super friendly , received my food fast, and order was correct.. but dry , hard chicken.
… moreNatasha Moore
Just went to get my son lunch , got home looked at the fries and laughed. Went back (the principal of it all) and told them what had happened. The manager then hands me new fries but instead of apologizing for inconveniencing me or saying “oops” that was a fluke, he rudely tells me that was a serving. Which is funny because it looked nothing like my replacement fries So rude and unprofessional. Idk if I will ever go back.
… moreEbony Johnson
Every time I come at night and order food the fries always taste like they have been cooked in dirty frying oil. I recommend changing the oil out throughout the day. I asked the workers how often is the oil changes and they said only in the morning. If the fries taste that way it needs to be cleaned more than 1 time a day.
… moreNick Meastas
Came around 1pm and went inside to order as we wanted to eat there. There is a cashier and self serve kiosks. I used a kiosk which was easy, the coupons scan easily which I definitely recommend because there’s a lot of good deals usually. Our food came out quickly and was hot and fresh. Plenty of seating inside.
… more