S.M.
I’ve usually had good experiences at this location, with no complaints. But my tonight was a huge disappointment. Tonight I ordered a nine piece family meal for $20. From what I understand the meal is supposed to be mixed pieces. What I received was eight legs and thighs and one wing. Additionally,it appears I have a piece of chicken that’s still a little raw at the bone. At the moment, I’m looking for my receipt, I may have left it in my car, but the moment I find it, I will be making a proper complaint to the customer service line and providing the order number. If I’m unable to find it. I hope there’s some way they can rectify this situation. I’m just looking for consistent quality service.
… moreNelida Safrit
We went right before they closed. Service was fast. The food was ok. I feel like it had been sitting in the warmer for a while.
… moreByron Wright Jr.
Unfortunately had a not so good experience here today. I ordered a 3 piece original signature chicken combo with fries for the side and a coke for the drink. The wait was long but I didn’t mind waiting. I was asked when I got to the window if I would like to wait for original chicken because they didn’t have any at the moment or would I like to get spicy chicken instead. I said that I would like to wait and the person at the window said okay. I waited for another 5 minutes or so and was handed my food. Once I opened my food I saw that I had received all spicy chicken pieces from them despite the long wait and me asking for original chicken 2 times. I would not recommend going to this Popeyes.
… moreTyler Dreher, DC
Placed an order here over the weekend. Got home and was missing the 6 pc boneless wings I ordered. There was none in the bag. In addition the 3 pc tenders were absolutely horrible. They were chewy and tasted like a couple day old tenders that were reheated. I immediately submitted a complaint ticket via my order email. The ticket has since closed, I didn’t even get any response. This is theft. I tried calling the store and the number no longer works. They have provided no way of reaching them. The online support already says ticket closed and it’s just a loop that doesn’t do anything and the phone is off the hook or changed. I need to be given a phone number or something to make contact or I will be reporting to the better business bureau and seek recourse if not refunded
… moreMike Salley
Don’t even bother with this store. If your food isn’t cold (which mine is), it will be wrong. Ordered and payed for 12 wings, only got six that were cold. Ordered two apple pies, got two strawberry pies. I keep wanting. To give this store a chance but this was the last time.
… moreBen Sierra
Worst Popeye’s I’ve been to. Drive thru took fifteen minutes and there were only two cars ahead of me. I ordered the 3 piece tender meal with a side of mashed potatoes and a Dr. Pepper, and got a side of the fried pickles as well. When I got home, I only had 2 1/2 tenders, not 3. The drive thru person gave me an unsweetened tea instead of a Dr. Pepper. I did not receive a sauce for the fried pickles either. And the mashed potatoes cup was only filled about halfway. So I definitely feel ripped off having paid more than $15 for what seems like half portions of everything and the wrong beverage. Not coming to this location ever again, I recommend no one else does either.
… moreJonathan Byrd
Don’t be hungry when you go to this Popeye’s!! Thisnis the worst burnt, fishy tasting Chicken i have ever eaten! The customer service was poor and the food is an example of hiring the wrong people for a fast food business!! CHANGE YOUR GREASE!! Chicken should be golden brown not chocolate burnt color tasting like flounder.Do you fry the chicken, fish and shrimp in the same grease? I am calling the Food Inspector tomorrow morning to come by and evaluate this grease pit!!! I am pissed because I love Popeye’s but at this point hurry up and open Bojangles so they can close this place down!!
… moreJ H
I ordered 2 of the 2 piece specials on Tuesday. I ordered all thighs because the legs are extremely small. I mean the legs are so small it looks like chicken was alive only a week before they killed it.
Well today the thighs were just as small. I have small hands and I can put the 2 thighs in my hand and cuff my hand. I added a picture to show you all. Yes that’s 2 thighs im gripping in the picture. The chicken almost has no meat on it. It’s frickin ridiculous. This place is getting worse. Other Popeye locations serve larger pieces.
How are y’all going up on prices but the chicken is getting smaller? They should close this location down or get somebody else to run that store. The lobby cashier is always on the phone & the dining area is dirty half the time. If you have time to be on your phone, you should hv enough time to wipe down tables and sweep the floor. This is probably my last time coming there
… moreRocco Kryski
Slow, zero attentiveness from anyone behind the counter, they look at you and don’t even come to take your order all while on FaceTime with their friends during working hours.
I literally stood at the register for over five minutes just waiting and the lady would just look at me, then go back to her phone.
When I finally got my order, it was awful. The oil definitely hasn’t been changed in at least a week or they’re ordering some really terrible product.
Lids for the cups had mold on them and when I had to ask for a straw, they acted like it was such a chore.
Inside is dirty, food everywhere, seems like nobody cares enough to even sweep the floors, it’s just gross.
This is crazy and no business should be ran like this, I can see why this place has horrible reviews.
I do a lot of work in this area and I will definitely not be back here.
… moreMonique Eleanor
Sign to order not working. Gabriella didn’t want to take my order and sent me to another lady who barely speaks English. Will not come back here. Customer service is very poor. Need better workers.
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