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Swing by your local Popeyes at 420 N. Valley Mills Road and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 420 N Valley Mills Dr, Waco, TX 76710
Phone: (254) 633-2300
Website: https://www.popeyes.com/store-locator/store/restaurant_85515
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Taran
The place had very few people, the few that were there were standing by the counter to try and order. It took nearly 15 minutes to even get a chance to order. The cashier took my order, didn’t hear my entire order and forgot my fries (forgot to even charge me for them or include them). The chicken was warm as if it was waiting hours under a heat lamp and the red beans and rice were dry. I ordered the 5pc combo meal. I went up to re-buy (buy the fries I ordered) it took an additional 10 minutes to get to the front of the line of people waiting to order. Once I got to sit down to eat, the tables were sticky and unclean. I had to go ask for napkins at the front, another few minutes, to clean the table (Most of the tables were sticky with soda spillage) to sit down. The food was okay, not great, but just okay. This isn’t a place I’d come back to.
… moreBrittney Weemes
Ok so this is the best service I’ve had here EVER. I usually don’t like coming to this location because of the service but HOLY COW!!!! Ladareon C. (Hope I spelled it right) was so kind and was working his butt off tonight. He made me laugh, was kind, and ensure our food was perfect. He truly made my night. Thank you Ladareon!!!!! Will be back thanks to him.
… moreEbenie Gray
I am a nurse at Baylor Scott and White, and when I place an order in advance, I expect it to be prepared in a prompt manner. What was particularly frustrating about today’s experience was that upon arriving at the restaurant, I found that the lobby had been locked. There are no renovations in progress, and the lobby should have been open at 10:00 AM. Consequently, I was forced to wait in a lengthy line, rendering the online ordering process ineffective. To compound the issue, I will now be delayed for work because the manager and staff failed to open the lobby. This situation needs to be addressed.
This location has disappointed me previously due to inadequate preparation of my order or falsely claiming it was only recently received, despite having placed it over fifteen minutes earlier. Additionally, there have been numerous inaccuracies in the orders. I continue to visit this location because of its proximity to my workplace; however, following this recent experience, I intend to visit another franchise in hopes of receiving more consistent service. The situation is truly frustrating.
… moreThis location has disappointed me previously due to inadequate preparation of my order or falsely claiming it was only recently received, despite having placed it over fifteen minutes earlier. Additionally, there have been numerous inaccuracies in the orders. I continue to visit this location because of its proximity to my workplace; however, following this recent experience, I intend to visit another franchise in hopes of receiving more consistent service. The situation is truly frustrating.
John Lightfoot
It’s been a while since I visited this location, but I’m so glad I came back! The chicken was hot, fresh, and juicy. The mashed potatoes and gravy are always on point, and I tried the mac and cheese for the first time today and I was blown away. Seriously some of the best mac and cheese you will get anywhere! This was seriously the best Popeyes chicken I’ve had in a long time. The staff was friendly and were the ones that recommended that I try the mac and cheese. They are understaffed, but it’s not the employees fault. They did an excellent job and got my order together in a perfectly reasonable amount of time. I don’t mind waiting a few minutes for fresh chicken. I will definitely be coming back soon!
… moreTravis Drake
Very unprofessional staff. No one said a word to me except for “pull around” since I had a mobile order. Sat in the drive through for 30 minutes and spent over $100 on dinner for my family and half the items were missing. I was the only person there getting food at the time. I tried pulling back around to receive my missing items but the speaker said they were closed. This was at 9:30pm and they don’t close until 11pm. Please do better.
… moreBubba Sargent
Trashy place no tables where cleaned trash was over flowing me and my wife asked for spicy tenders we got plane jane tenders! Took 5 minutes for someone to come to the front while the lady who manages the counter was just sitting there staring at us.Food was poor and flavorless couldn’t even finish the meal we paid good money for.
… morePatton
Not sure who manages the Popeyes in Waco and Hewitt but these are the worst run franchises I’ve ever had the misfortune to order from. As much as we love Popeyes I will never be coming back to these locations again. The owners and managers need to get their acts together or shut the stores down. I’ve had bad service at places before but these locations and employees definitely are the worst I’ve have ever experienced. Avoid THESE PLACES AT ALL COST IF YOU VALUE YOUR TIME AND MONEY. you are better off just going to any other place.
… moreAaron Holloway
Restaurant was clean, but something was going on with the staffing.
An employee on the phone outside was clearly upset with a decision sent down from above.
After waiting several minutes at the counter with my toddler, who was the impetus for the trip (he wanted chicken and a biscuit) an employee politely informed me that they were drive through only. Mind you, this was at about 12 or 12:30 pm.
I felt badly for the worker manning the overrun drive thru, but had to get lunch elsewhere to get my little guy fed.
… moreAn employee on the phone outside was clearly upset with a decision sent down from above.
After waiting several minutes at the counter with my toddler, who was the impetus for the trip (he wanted chicken and a biscuit) an employee politely informed me that they were drive through only. Mind you, this was at about 12 or 12:30 pm.
I felt badly for the worker manning the overrun drive thru, but had to get lunch elsewhere to get my little guy fed.
Devonay Rushing
Worst place ever they wanna replace my Mac and cheese I spent twenty something bucks got old Mac and they wanna give uh replace I’ll pass and they take forever to get food out and they wait on whom they wait unclean it’s disgusting
… moreDonna Brumley
I was walking. Tried to go in and sit down to eat at around 6:30 p.m. and everything was locked. Who locks up that early?! It’s barely evening / dinner time! You can’t even get in to eat and this place has horrible reviews so probably saved myself a lot of trouble. Went next door to Jason’s deli, nice place there! Food was good and could sit and enjoy my meal!
… more