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Swing by your local Popeyes at 601 E. Northwest Hwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 601 E Northwest Hwy, Grapevine, TX 76051
Phone: (817) 809-8770
Website: https://www.popeyes.com/store-locator/store/restaurant_85244
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Tony Segovia
Terrible experience, no one should be made to feel like a dog. Ordered thru the app, two fish sandwiches. Went to pick up through the drive thru, checked before I left. On the app I stated I wanted No Pickle, No Tarter. However, both sandwiches had Tarter sauce on them. Went inside to get corrected. The manager angrily pointed to the printout and showed me that it showed No Pickle,, nothing about No Tarter. “I only go by what the print out tells me!” she says to me.
Ok,,, fine, but I showed her my digital receipt in my email which read No Pickle, No Tarter. She angrily grabs the bag off of the counter and throws it away. I ask her can I at least get a refund? She angrily says “I’ll make it again!”
The two employees standing next to us looked dumbfounded. One even says “Maybe next time just say “plain” when ordering. There is not a “plain” option on the app. Bottom line, she did not read it correctly when it was sent over and she did not want to admit that. No one should be treated this way. Avoid this place at all costs.
And now watch, I will get an AI generated response “by owner” that says, “We are truly sorry to hear about your experience at Popeyes, then something about top priorities, then something else about how this is disheartening to hear they fell short,,,, and on, and on, and on. Nothing will be done about this sadly
… moreOk,,, fine, but I showed her my digital receipt in my email which read No Pickle, No Tarter. She angrily grabs the bag off of the counter and throws it away. I ask her can I at least get a refund? She angrily says “I’ll make it again!”
The two employees standing next to us looked dumbfounded. One even says “Maybe next time just say “plain” when ordering. There is not a “plain” option on the app. Bottom line, she did not read it correctly when it was sent over and she did not want to admit that. No one should be treated this way. Avoid this place at all costs.
And now watch, I will get an AI generated response “by owner” that says, “We are truly sorry to hear about your experience at Popeyes, then something about top priorities, then something else about how this is disheartening to hear they fell short,,,, and on, and on, and on. Nothing will be done about this sadly
Brook
It’s a great place to eat in. They’re never too busy, its quiet, and the staff are always nice. I wouldn’t recommend ordering delivery, though. We’ve tried ordering delivery a couple times and they’ve screwed it up both times.
… moreRyan E
Disgusting experience.
I ordered a family box with sides and a half-gallon of lemonade. The lemonade smelled and tasted like sewage, completely undrinkable. On top of that, I found a hair in the mashed potatoes.
This is a serious hygiene and quality issue. Totally unacceptable and ruined the entire meal. I won’t be returning to this branch.
… moreI ordered a family box with sides and a half-gallon of lemonade. The lemonade smelled and tasted like sewage, completely undrinkable. On top of that, I found a hair in the mashed potatoes.
This is a serious hygiene and quality issue. Totally unacceptable and ruined the entire meal. I won’t be returning to this branch.
Cliffjumper CC
I don’t like complaining so I never usually post on here. I have ordered the Ghost pepper sandwich with cheese and bacon on 3 separate occasions and each time I have gotten what is in the above photo. It’s still good but it’s really frustrating as a customer to have this happen consistently. Even though the person who took my order had a thick accent, he repeated my order back to me correctly. It is not a language barrier. I believe it’s the laziness of the kitchen.
… moredreadnoxx
Awesome experience!
As soon as I came in, I was greeted with a warm “Welcome to Popeye’s!”. Every staff member was smiling, polite and very professional.
I ordered a “Smokehouse Boneless Chicken Wings” combo. Food was fresh and piping hot! And boy, were they DEE-LISH!
This branch is by far the best branch I’ve been to. Great staff, great customer service and great food.
Oh, and the place was clean too. Definitely going to this location again soon.
… moreAs soon as I came in, I was greeted with a warm “Welcome to Popeye’s!”. Every staff member was smiling, polite and very professional.
I ordered a “Smokehouse Boneless Chicken Wings” combo. Food was fresh and piping hot! And boy, were they DEE-LISH!
This branch is by far the best branch I’ve been to. Great staff, great customer service and great food.
Oh, and the place was clean too. Definitely going to this location again soon.
Ashley Russell
I will never come back to Popeye’s. Got two orders of “popcorn shrimp,” which was a total of $21.73. They were basically small worms. Mashed potatoes are fake and Mac n cheese was soggy and gross… I tried to get a refund, but they couldn’t because it was from last night at 9pm. “Okay, can I at least have a gift card or something?” No, because there was no manager there. Then they asked me to come back “in an hour or so” when she was there. Well, I have to go back to work, so that’s not going to happen. What a waste of money and time. Forewarning— either don’t eat here, or at least stick to the chicken. Awful experience for both the food and customer service. Here are some photos with a small and large paper clip, for a size comparison… nasty. Extremely disappointing for almost $22.
… moreCheri
I ordered a meal with a small fry and they were cold and tasted very old. When I tried to call the store, I never got an answer. I called a few hours later and it was the same thing. I never spoke to anyone.
… moreMagdalena Rivera
I can’t understand how a place is empty and they can’t give you good service. I ordered 2 chicken hips and a chicken breast and couldn’t believe the size of them. The three pieces of chicken together barely made one. You can see it in one of the photos that I took one of them. They looked like a quail hen. To make matters worse, I don’t eat the skin of the chicken, so when I removed it, the meat was reduced to nothing. I spoke to the person who attended me and they replied that this is how they are coming now. They also gave us a mashed potato that we did not ask for and the person noticed it and about 3 minutes later he went to our table, took it and also put it in a bag and gave it to a person who was at the window. I could not believe it. With the things that we are experiencing today with covid 19 and the most calm employee did that. The sauces that we asked were not given to us and the side that I asked was given to me small and I ordered it large. I don’t want to imagine if the place were full how many mistakes I would make. Very unfortunate that the Popeyes chain has such a low reputation but you can see why.
… moreRickett Snow
Placed and went to pick up at 11:20 pm. The entire store was closed with nobody there. No lights on or anything yet Google says they should be open till midnight. Update your hours and give me my money back.
… more