
Swing by your local Popeyes at 1721 East Centerton Blvd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 1721 E Centerton Blvd, Centerton, AR 72712
Phone: (479) 640-2327
Website: https://www.popeyes.com/store-locator/store/restaurant_90871
Order and Reservations
Order: Order online
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Popeyes in Centerton, AR
Popeyes
Popeyes (1721 East Centerton Blvd & Greenhouse Rd, Centerton, AR)
Reviews
The chicken was severely overcooked and unusually small—some pieces were no larger than chicken nuggets. This is not acceptable given the price of the meal and does not meet basic expectations for quality.
Additionally, we were asked which condiments we wanted, clearly communicated our choices, and none were included in the bag. If customers are asked for condiments, they should be provided. This is a basic part of order accuracy.
The overall quality of this meal did not match the price paid. If staff are unable or unwilling to meet company standards, that is a management issue—not something customers should be paying for.
Due to this experience, I will not be spending my money at this location again. I am not interested in a generic, automated apology. I expect accountability and meaningful improvement.
Normally I’d just let it go, stay away for a year or so, then give it another chance. However, this time I used the app’s “customer support” chatbot and it pushed me over the edge. It made me realize that this company as a whole couldn’t care less whether they actually get orders correct, and will gladly take your money, skip several items, then make you pay for them again if you want to get what you ordered.
I ordered two combos, one was correct but the other (mine) seems like they couldn’t be bothered to even try getting it right. I had the large surf and turf combo so I could get red beans and rice and mashed potatoes and gravy. The chicken was supposed to be spicy but I was given the regular strips that, and I’m not even exaggerating on this, was tougher than most jerky I’ve had. I could barely rip it apart with my teeth, and I’m a grown man. They left out both sides, which if I went back and ordered just those would have been $7.98 + tax. I used the chatbot thinking it would give me vouchers or something to replace them. Nope. It offered 300 “points” which I declined, then it offered to refund $2.66, which I declined, then it offered $3 in-app credit, which I also declined thinking it would transfer me to a person or something. It basically gave me an ultimatum that I had to take one of those or I’d get nothing so I did the $3 in-app credit.
So now, in order to get what I paid for in the first place, I’d need to reorder and pay an additional ~$5.50.
This company gave me no other recourse than to warn others, so that’s what I’m doing. If you decide to go here, I’d HIGHLY encourage you to thoroughly check your order before you pull away from the window. Make sure everything is there and see if they gave you chicken or chicken jerky.
For me, it’ll probably be a long time before I go back. I should’ve just taken the refund but I did the credit thinking I might go back and pick up the sides with it before I realized how badly they’d screwed me.
If you like bad service tiny pieces like buffalo wing size, different tasting, over cooked, under cooked chicken every time and waiting 30 minutes for food you preordered online after you arrive, DONT LOOK ANY FARTHER! YOU HAVE FOUND YOUR PLACE! If I could leave a 0 I would. I will never eat here again. I think 15 bad experiences is more than enough chances. I’ll be going to further down the road to a different location owned by different people.
No offer of a comparable deal, or alternate offer, just No, there’s nothing we can do.
Needless to say I was unhappy. I left and crossed Centerton Blvd to KFC.
I had to wait (understandable, as it was a large order) by the drive-thru.
And when it was delivered, there was no sauce.
Chicken is OK but prob won’t be going back here when there are other chicken options (with good sauces) where they pay attention to customers.