Popeyes Louisiana Kitchen

  3.3 – 1,479 reviews   • Chicken restaurant

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Swing by your local Popeyes at 3896 Lavista Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 30084

Hours

Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–12 AM
Saturday10 AM–12 AM

Address and Contact Information

Address: 3896 Lavista Rd, Tucker, GA 30084

Phone: (470) 242-7101

Website: https://www.popeyes.com/store-locator/store/restaurant_84954

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

Photo Gallery

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Reviews

Charles Noel III
Very RUDE employee she may even be the manager. They gave me Dry burnt chicken. I drove all the way home before I noticed. Came back 30min to an attitude.incident even raise my voice. I just asked for a refund. She stated nothing was wrong with my chicken. I just wanted a bigger piece. The BREAST was small and dry. Not what I paid for. Then she stated Here goes your little change back in a smartly attitude! Why would you even serve people food like this.

She also stated the chicken had no skin that’s why it looked like that. Since when do yall serve chicken with no skin??? And when do you serve chicken that looks like that under the skin??

Horrible customer service. Smart talking your customer will not get return customers. Here is a photo.
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Dorcas lolo
If I was able not to give a star, I would.
I need my money back, popeyes. Just bought 4 mac&cheeses and 8 pieces of nuggets and the food was bad.
The 4 large mac& cheeses were all dry and burned.
I won’t come back at this location any more.
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Christian Maddox
Well they served me non flavored sprite then acted like it was a problem to get me another drink then brings back another drink Fanta strawberry with like 4 pieces of ice. I was fed up I left. Just to forget that I didn’t check my food. Checked it a paid for boneless 12 piece and it was barely any sauce like the nuggets was golden and they was supposed to be signature hot and red. Yes I ate them anyways cause I paid 21$ but cmon Popeyes.
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Chanda Johnson
I don’t know who is the owner of this Popeyes but your employees need training in customer service. I came here and ordered a ten piece meal. When I got home, I opened the box and saw that the chicken was dried out, very burnt, and cold. My husband took the chicken back and it was excuses and attitude why the chicken was like that. She said it was like that cause it was spicy. I have ordered spicy chicken from Popeyes for years and it has never been like that! You could tell the grease needed to be changed and the chicken had been sitting there for hours. All we wanted was fresh chicken that wasn’t burnt. The employee said if the next chicken doesn’t come out right you can’t get a refund. Nobody asked for a refund! And how are you gonna make someone accept something that they paid for if y’all don’t care how you’re preparing the food! My daughter took two legs out so my husband let them know that. We were suppose to get back 8 pieces of chicken. When he gets home we open the box it’s only 6 pieces and honestly the chicken was still nasty because either the grease is old or either the batter is old. So my husband calls back and they was very nonchalant and said well you can come back up here and get your 2 pieces of chicken. So then I called and asked to speak to a manager because at this point this is just ridiculous. Whoever answered kept saying I’m speaking I’m speaking but never said you’re speaking with the manager so I don’t know if it was the manager or not. Of course she told me the same thing they told my husband. I told her we will not be coming back up there for the third time to get 2 pieces of chicken but for our inconvenience in the first place why not just have made the whole 10 piece order over for all the trouble we went through! She said we only accommodated you for what you brought back. But in reality you didn’t cause you shorted us 2 pieces of chicken trying to be funny! I told her she had horrible customer service and I was writing a review. She said ok and hung up. Not to mention her and another employee was taking turns going back and forth holding a baby that looked about 2 months old. So this bring your baby to work day. I guess that’s why our chicken was old and burnt and they couldn’t get the count right with the chicken when we brought back cause they were too busy tending to a baby! I will never come back to this Popeyes!!!
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Poohbear
The short manager in the front is very disrespectful and rude. We ordered chicken from this establishment and mind you when we get back to the office , we were missing all of our sides. On top of that The chicken was stale , old , black and dry. We come back and complain and The manager kept saying that’s how the chicken suppose to look. No it does not! Because when she remade our chicken, it was how it’s supposed to be! Fresh and hot! And did not taste old! She wanted us to go all the way back to get the chicken (even though she is going to throw it out anyways) before we can get the fresh hot chicken. She had a whole attitude about it. Didn’t apologize. Kept making excuses . Then lied that the chicken was sitting for 30 minutes which is why it look like that. Chicken don’t turn black if it was sitting for 30 minutes!! It won’t even taste stale!!! It will just be cold. Then she called her manager and told her our complaint but didn’t mention her mistake to begin with! She left out all of our sides so we was gonna have to come back regardless!!! Find someone else to play with! I know how Popeyes taste and I know how stale and old chicken taste as well! Will not return. Very nasty establishment.
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Shomari Peoples
Completely wrong order it’s like they just put a whole bunch of chicken in a bag. I would not recommend this restaurant ever in life and need to be shut down tomorrow. Ain’t no way you can’t read you can’t comprehend your order. Popeyes is the ABC job if you can’t comprehend and quit.
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Sha On
I had a really bad experience at this Popeyes. The food quality was terrible!!! everything tasted unfresh, like it had been reheated multiple times. The chicken was dry and chewy, and the sides were cold and bland. On top of that, the employees were unprofessional in both attitude and behavior. When I asked to speak to a manager, she claimed she is the manager but refused to give her name, which felt very unprofessional and concerning. ‍♀️ ‍♀️
When I raised the issue, they refused to offer a proper refund or even replace the food with a better one. The inside of the restaurant was also dirty, which only made the experience worse. This is not what I expect from Popeyes, and I won’t be coming back.
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kiesha stewart
First, the food was okay. I would not recommend this location to Veterans. Next, I have received a discount on 2 separate occasions previously. However, today I was denied. I was told that they only have Senior citizens discount. The policy needs to be consistent as it relates to discounts. The employees smirk when telling no military discounts.

Solution: The policy needs to be consistent. Communicate to employees how to give military discounts.
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Joe
Only kids at this location doing basically whatever they want they lock the door early and sit inside to just relax while people is doing a big lane of cars outside it 9.05 pm today Sunday and the door was already locked my order took like 30 min to be ready not coming back to this location buford hwy location is so much better and faster 5 min there and you’re out with all your food
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Obito Darkskye
Customer Service was really bad. Would not serve food and said was closed when clearly was not on several occasions. Have had 3 times of trying to go to this location at lunch or dinner and told was either closed or not serving cause the computer wont let them. Idk any establishment that closes and doesn’t take orders at lunchtime. On top of this, when you do get your food it is either weird tasting or feels like it has been heat lamped for too much time. Save yourself the trip and do not bother going to this location. They do not want to do business and I feel soon will close just like the other restaurants with crappy customer service around this area.
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