Popeyes Louisiana Kitchen

  3.7 – 892 reviews   • Chicken restaurant

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Swing by your local Popeyes at 13051 Lee Jackson Memorial Hwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 22033

Hours

Tuesday10 AM–3 AM
Wednesday10 AM–3 AM
Thursday10 AM–3 AM
Friday10 AM–3 AM
Saturday10 AM–3 AM
Sunday10 AM–3 AM
Monday10 AM–3 AM

Address and Contact Information

Address: 13051 Lee Jackson Memorial Hwy Service Rd, Fairfax, VA 22033

Phone: (703) 830-3100

Website: https://www.popeyes.com/store-locator/store/restaurant_82630

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

Photo Gallery

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Reviews

Norman Gagnon
Got Popeyes for diner this evening. I decided to try their limited time/seasonal classic fried Flounder Fish Sandwich on a brioche bun. It was pretty good, while it was hot. The Fried Pickle Chips were ok, Mashed Potatoes with Cajun Gravy was pretty good but lacking the gravy. Fries in a sealed container with Chicken Tenders and Shrimps, the condensation made the fries soggy. The Mango Lemonade was very sweet (after mixing), it needed the proper ratio.
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L. C.
I have a love/hate relationship with Popeyes. I really do love Popeyes, but my experiences with customer service staff and quality of chicken has not been the best. Today however that changed. I went to the Popeyes at 13051 Lee Jackson Memorial Hwy, Fairfax and had one of the best customer services experiences. I was a walk in, because my drive thru experiences did not yield the best quality chicken. Her name is Doris and she was fantastic! She was informative, kind, treated me like a human being, and steered me to the app to order because that’s where the best deals are.(I already had downloaded the app, but previously ordering through the app elsewhere resulted in the discovery of dry, overcooked chicken upon opening the box once I got home). I ordered through the app, waited for my order which was served up promptly, thanked her and went home. The chicken was the quality I expect from Popeyes–it was warm and delicious! There are other Popeye’s locations near me, but because of Doris’ excellent customer service, she has won me over and I will continue to be a walk-in at that location. Customer service is a crap shoot these days and this time I won. She should be commended for her excellent customer service.
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Ashley Garcia
I went last night and ordered just chicken legs and just beans, no rice, and what a surprise when I got home they didn’t just put legs in and they put rice in the beans when I asked for just beans.
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쿠킹덤쿠킹덤
I am absolutely appalled by the service at this location. I placed a mobile order (Order #48) using 300 rewards points. The app clearly showed “Order Completed,” points were deducted, and I had the receipt.

When the staff claimed they couldn’t see the order, I asked for a manager. The manager made me wait for over 20 MINUTES, only to come back and tell me they wouldn’t give me my food. I showed them the app screen proving the transaction was done, but they completely dismissed it

To the Owner: Your manager lacks basic problem-solving skills and respect for customers’ time. Instead of honoring a valid receipt or fixing a system glitch, they chose to argue and send a customer away empty-handed after wasting their time. Essentially, your store took my points and gave me nothing. This is theft. I will be reporting this to corporate immediately.
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Gigi
Across 2 year’s time I have visited this popeyes about 4-5x and of those times, 3-4x I’ve been served reheated, old, stale, bad chicken.

Several reviews on this store report the same thing and it is painstakingly clear that the owner’s apologies are worthless. Nothing has changed. I purposely waited 6+ months to see if you guys would get better and after today, you’ve gotten worse! I am reporting this store to the health department. You are clearly selling unsanitary and potentially poisonous chicken to your customers and as far I’m concerned STEALING people’s hard earned money. NO MORE! This location needs to be shut down!
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Rishabh Raj
Moved from Canada and used to enjoy the flavorful chicken served at Popeyes, always hot, fresh and wanting for more.
First experience of Popeyes in US, what the heck are they serving at this location. Seems like rotten chicken fried in oil from last year by employees who seemed to have zero motivation to work there, and thrown at the customer just coz you asked for food. Horrible! Do yourself a favor and go to other fast food joints in the vicinity serving much flavorful meal (did I hear hangryjoes calling..)
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Jamie
Holy cow. My online order took 1.5 hrs for them to make. I was the first in line! A line started building up behind me and other people got their food before me.

I went up to the manager three times. All he said was that they were working on other orders first and could not give me an estimate.

I would’ve left sooner, but I paid good money and I was not allowed a refund

The staff were very rude and dismissive. Never order from here.
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C Jordan
Not going back to that location. Checkout was incorrect and then almost overcharged me. Then she acted like it was my fault. Slammed the window in my face before I could ask for condiments. Left and then realized part of my order was missing so I had to go back through the line again. The lady at the windows customer service skills suck! To top it off, the food was room temperature!
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Sev’er Dislike
There is something seriously wrong with this Popeyes. Their menu has been out of date for months (They still have the ghost pepper sauce sandwich on the menu inside & the Hot One’s collab on their drive-through menu, these are not available at all at this location which is seriously disappointing.)

As they’re by far the closest Popeyes to us, I’ve also had the misfortune of being served room temperature mac and cheese alongside what amounted to heat-lamp chicken jerky.

Whatever is going on here, I seriously hope this Popeye’s gets its act together or it’ll end up like the other half-dozen empty storefronts in that shopping center sooner rather than later.

Oh and if you want soda water, I hope your orders go infinitely better than mine did.
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Wet Sofa
Stopped by Popeyes as a late night dining option. Had some troubles placing separate orders through the drive-thru, and had to place it all on 1 big bill, but aside from that service went fine. We got our food very quickly after ordering, and it was still hot and crunchy after we got back and finished eating. Was worth for the value and late night hours, would be better if they could learn how to do separate orders for 1 car.
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