Popeyes Louisiana Kitchen

  3.2 – 244 reviews   • Fast food restaurant

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Swing by your local Popeyes at 177 Kentlands Blvd, and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 20878

Order and Reservations

Order: Order online

popeyes.com

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Reviews

Miss Daisy Sweet
The food was quite good, though the chicken wasn’t served very hot. The place was clean and the staff were reasonably friendly.
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Han Stw
The restaurant is clean and the staff were friendly. The food – the spicy tenders were a bit more bland than usual. The size was also smaller than other Popeyes I had ordered from. One of the sides (rice and bean) was only barely half full. Asked for a cup for water and they said they can’t provide one.
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M D
Food is good. Employees could use a refresher on professionalism and maturity. While I waited for my food multiple employees were loudly/obnoxiously yelling at each other. In a joking manner but using cuss words while multiple customers waited for their food. I understand this is a fast food restaurant but no one wants to to hear it
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Masoud Fakharifar
I don’t leave a review normally but this location has a horrible and nasty attitude towards customers! More than $24 for two combos! I made a mistake ordering but I will never come back again!
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Mastewal Sebro
The night shift never has enough chicken ready. Everytime I come it’s a 30-45 mins wait while they fry. Some days the staff seems angry that customers are here. Also if it’s 2 hours before closing they will not have half the menu. Totally unprofessional experience. Day shift seems better.
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LoRetha W
Popeyes Review – A Truly Disappointing and Disturbing Experience

I visited this Popeyes location looking forward to some perfectly fried chicken. At first glance, everything looked fine—the chicken was visually appealing. Unfortunately, the experience went downhill from there, both for me and my dog.

My total came to $52. I usually meal prep, and planned to use the chicken as part of my meals for the week. However, after eating just one piece, I became violently ill. I also noticed the mashed potatoes were oddly lumpy and unappetizing—I couldn’t finish them.

Like many pet owners, I gave the leftovers to my dog. That turned out to be a terrible mistake. Not only did I suffer from nausea, vomiting, and severe headaches, but my dog has now been throwing up for two days. I can’t help but ask: what was in that food?

I feel absolutely sick—physically and emotionally. I paid $52 only to end up feeling poisoned. It’s heartbreaking and frustrating.

To make matters worse, the customer service was just as bad. The manager seemed more focused on chatting with friends behind me than helping me. I had to wait for her to finish her personal conversation before she even acknowledged me. When she did, she rushed my order, apparently because a delivery driver was waiting. Honestly, I feel like I was handed the leftovers or worst parts of the food just to get my order out of the way.

I’m not from Maryland, but I keep getting sick when I eat out here. This visit ended with me back in the ER for what seems to be another case of food poisoning. I just want to get home safely at this point.

This experience has left me completely disgusted and disappointed—not just with this Popeyes, but with the state of restaurant food safety in general. All we ask as customers is to be served safe, quality food that matches what’s advertised. This location failed on every level.
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Mimi
I hate giving 1 star reviews, but this establishment deserves it. Staff is ridiculously rude and unwelcoming. They mess up my order every time. The last time I was there, I ordered 8 spicy thighs and they ended up giving me a mix of wings, legs, breasts.. how do you mess that up? When I approached them about it, they made me feel like I was inconveniencing them and even rolled their eyes at me. Not my fault that they can’t read a simple order.
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Raymond K Shin
I used to like this Popeyes location a lot, but the quality has fallen precipitously. Today, I ordered a 10-piece meal, and I got 7 wings and 3 breasts, all of which were far from fresh. (See photo.) I’d never seen anything like this before, and it’s the first time I’ve ever drove back to return food. I didn’t get an apology nor any attempt to make things better besides replacing the order.

Food wasn’t fresh the last two times I ordered from here either, and I chalked it up to everybody having bad days once in a while. But this franchise has reached the point of not caring but also being disrespectful to its customers.
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Celestina Agyekum
Ordered 4 piece. I got home only to find it is chicken tenders and also no spicy as I asked. While there I asked her again spicy right? And with a slight tone of attitude she said yes. I left it go. On top of that the food was very cold and the biscuit felt like a day old and warmed u when I got home just 15 mins later. When I was there they were chatting and not attentive to the customers. Sure they are young but that is no excuse. bad experience overall.
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N Ria
HORRIBLE FOOD AND SERVICE on several occasions but this tops it all! We ordered a 12 piece FAMILY MEAL. When we opened the box, we saw there were 10 wings and 2 breasts (photo attached.) Charging $42 for wings is ridiculous. Overall quality and service has greatly fallen and we will not be returning customers.
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