George Gravergne
I placed an order for buffalo chicken pizza. When I got home with my pizza, it was sweet chicken pizza. I called back just to politely let them know I ordered buffalo chicken pizza but got sweet chicken, just so they were aware they likely made a switch up. I was not angry or complaining. I did not ask for a refund, I did not expect to get another pizza, I simply wanted to politely let them know. The first person I talked to was very short with me then said she would go check. The second person barely even let me speak before telling me I was wrong and rudely and very angrily said he’ll make it again and it’s going to taste the same. The pizza did not have blue cheese on it (see attached photo). It was a sweet chicken pizza. I’ve had both kinds of pizza from there dozens of times. It was not buffalo chicken. The way they spoke to me was so extremely rude and disrespectful. I will never ever order pizza from this establishment again.
… moreNicholas Swann
I’ve been a Pontillo’s customer for a long time. And I must say it’s one of my favorite Pizza and Wing places around. Guido and his employees do a great job. Give them a try.
… moreTammy Leavy
What GREAT pizza and wings we had tonight! Awesome, awesome awesome! The gentlemen working tonight, (perhaps the owner) is the nicest guy. People always complain when something is wrong but very seldom praise when something is right so I just wanted to give Pontillo’s on Hudson a shout out! GREAT JOB! Delish!
… moreDFS Wolfpack
Can’t say enough good things about the quality, taste & consistency of Pontillos Hudson Ridge. By far the best Pontillos overall.
… moreMy Phone
I have been going to this location for many years, generally the pizzas have been very good… I have noticed lately there has been a big drop off in the quality of the pizza … I’m not sure if they have untrained people making them but lately the pizzas are very hit and miss but mostly miss I have had pizzas that have been undercooked or over cheesed or tasting like raw sauce was put on them
… moreThomas Whitmore
I’ve had pizzas from several of Pontillo Pizza parlors and the Ridge Hudson location without question is the absolute best tasting pizza. Plus the fact that you are offered pizza with options from their menu, such as thick crust, extra thick crust, extra oregano, extra sauce, extra this extra that at no
additional cost. The service and staff are exceptional…My go to pizza store all the time now. Terrific flavor especially with the curly pepperoni, their dough, sauce and mozzarella are top shelf. 5 Star
… morebill bixby
The nastiest slice of pizza I’ve ever tasted,marks pizza and 2ton Tony down the street go there,they make their slices different from the whole pizza and it’s garbage
… morechaz mitchell
Who else can split a pie to perfection¿
Medium buffalo & country sweet mix wings ‼️ thank me later
… moreGerald Newport
I stop here on lunch for their slice deal at least once a week. I’ve also ordered pizza, hot subs, and wings. Always made correctly, on time and hot. They really like their customers very friendly and make sure your food is right.
… moreHolly Pike
We ordered a sheet pizza and it was excellent. When we come up to Rochester to visit family, this is one of our favorite pizza places.
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