3.9 – 1,938 reviews • Chicken restaurant
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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Order: Order online
pollotropical.com
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Pollo Tropical
Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.
Reviews
Charmaine Rich
Went via drive thru. Got the chicken and pork only. It’s been awhile since I’ve been there. The chicken was better than I remembered. The pork has lots of flavor!
… moreRonnie White
Great menu and great food. It was a wonderful experience for our family. The portions were big and the food was amazing. I can’t say enough about how good it was. It was authentic Mexican food and we loved it. It was hot the wait was quick and the service was amazing. It is an easy location to get to and the people are friendly the bathrooms are clean and i am definitely going again if you want great food at a good price and alot of food this is the place for that taste of Mexico. Highly recommend. A+
… moreJaRew
I really like the food, but I have had multiple issues recently including missing items and this time… water soaked salad. There weren’t even many people in line, so I am having a hard time understanding why my salad was swimming. Luckily I ordered extra dressing on the side and could soak up the water with paper towels. That wasn’t what I was hoping to have to do with my quick meal while taking care of m 2 year old and pregnant wife. I’ll be back, because I really like the Cesar salad, but this keeps happening I’ll start going elsewhere.
… moreElizabeth Velazquez
I love eating at Pollo Tropical and especially at this location. My favorite cook is Alain because he cooks the chicken breasts that I order weekly to perfection. The best team leader is Jessica because she takes the time to take care of her customers by showing empathy and compassion.
Kendry, a team member who works the line is very efficient and takes pride in making sure that each customer’s order is prepared to perfection.
The entire team is wonderful and truly make me feel welcome and part of a family. The “Pollo Tropical” family.
… moreMichelle B
Never a bad meal here. Love that it’s relatively healthy compared to a lot of other fast casual places, not too expensive, decent portions, and the food is consistently good. I love the cilantro garlic sauce too. I could put that stiff on everything!
… moreWilliam Gildersleeve
I come to this location almost daily. My food is always prepared and presented with care and consistency and tastes great!! The store is always clean and makes for a comfortable dining experience. And the staff are absolutely phenomenal!! They are warm, friendly and go out of their way to insure that my food is correct and delicious each and every time. Pollo district management really need to recognize and commend management and staff at this location for their hard work and excellent customer service!! I highly recommend Pollo, in particular this location to friends, family and anyone reading this review.
… moreNatalia Arteaga
Absolutely the worst pollo tropical I have ever had in my entire life. I have been many times to other locations and the staff was always friendly and the food pretty good. This specific store is simply bad. The staff specifically made a face when I made my order and ordered to try one of each sauce. How hard can it be to just get one of each sauce? Not only did the staff made a face but she also told me I could get four sauces and then her manager said I could get only three. It’s not written anywhere how many sauces you can get. Why are you skimping on a stupid sauce when I already spent my money? I hope the main brand of the franchise are aware of how they treat people and act fast. Disappointing. I will never come back to this one probably not to any other one either and will recommend everyone I know not to eat here.
… moreJason Ballard
YUM!
Clean location, polite employees & great value for what you pay for! Visited during lunch and loved our food. For fast food we love the chicken. 1/2 chicken with 2 sides is filing. Mango tea was refreshing. Use the app for rewards! I would recommend this spot and suggest you leave a review to help others decide. 🙂
… moreDaliana Almeida
It was so good and it was fast we got to the pick up and ordered are food and it came beck amazing I go t the number 5 it was so great and filling I would love to come back.
… morecharles olson
Great option for take out. Tasty moist flavorful chicken. It does seem like they prioritize drive through over pickup online orders which took a little longer
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