Pablo Esquivel
This place was rather disappointing, the service was very slow even though it was not that busy.
I placed an online order so it should have been ready at the allocated time given, that was not the case. I had to wait and considering it wasn’t busy I was a little puzzled as to why?
Aside from that the food was very dry and overcooked and honestly nit much flavor. Items were missing from my order even though I asked the young lady if everything was there; she assured me it was.
For a first time experience, not good at all. I won’t be returning and surely do not recommend this place.
… moreKenneth Jacobson
This is some really good grilled chicken. I ordered a large chicken tropichops all the way for takeout. Upon arriving home i was disappointed to see that there were not any black beans. Fortunately i had a can in my pantry. I also noticed that they did not give me the senior discount. I had ordered inside and not at the drive thru and i am 70 years old . I guess i should have asked. However i will definately go back as the food and the price can’t be beat.
… moreAlex Hawkins
I ordered the 9A 2 chicken breasts rice and beans it looked disgusting like something off of a children’s menu at mcdonald. They are no longer cooking the chicken. Jus reheating pre cooked everything. There were no bones and no meat in what I was handed. I will never go there again. Terrible company. And there was no wait cuz it’s pre-cooked food. Faster than mcdonald. Poisonous junk food
… moreVanessa Yvette
When I arrived in drive through I was greeted by the nicest and welcoming team member, I wish I got her name, she was a black young lady. Service was fast! When I got to the window to pick up my food, the girl who handed it to me wasn’t very friendly. When I opened the box to my food, which I ordered a quarter chicken with rice & beans, my chicken looked like it was leftovers from the day before, it was very overcooked and dry, I was very disappointed! My chicken looked like it was cooked more than twice!! The rice and beans were okay, the portion of the beans are even smaller now. I will not be back to this location!
… moreSusie Clark
This location is on point. Even though the drive through line was crazy long, I was able to order inside straight away. I didn’t have to wait long either. I really enjoy the food but struggled eating here because the service is SO bad at other locations. Happy I found a good one.
… moreMauricio Lopez
I ordered online and the chicken breast was awfully small. That’s a small container and what you see there is a lime not a lemon. First and last time ordering something there.
… moreWalkyria
This pollo tropical location sucks. It’s slow and they ALWAYS forget something or mess up your order. Do not even bother I have given them multiple chances and each time they forget something. Last time my wrap was cold. I’m not even picky or mean so yea.
… moreScott S
This location always has fresh chicken. Also, tonight the young man named Benjamin, who was outside taking orders, was especially cheerful and courteous.
… morePedro Valente
Just ordered the churrasco regular portion and it only came with literally 5,6 tiny strips of steak. This ain’t it. Last week I went to the location in royal palm and they game me wrong order. I only noticed when I got home. I should be entitled to a refund
… morepaula may
Every single time I go there they make a mistake went there today asked for white meat. They gave me dark meat. I called. They said they need a receipt while I didn’t get one, but that’s OK cause next time I go when they make it I’m gonna make them open it up and look inside and make sure I have my stuff because really they suck.
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