Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Hours
| Saturday | 10:30 AM–12 AM |
| Sunday | 10:30 AM–12 AM |
| Monday (Labor Day) | 10:30 AM–12 AM Hours might differ |
| Tuesday | 10:30 AM–12 AM |
| Wednesday | 10:30 AM–12 AM |
| Thursday | 10:30 AM–12 AM |
| Friday | 10:30 AM–12 AM |
Address and Contact Information
Address: 1785 NE 163rd St, North Miami Beach, FL 33162
Phone: (305) 945-0045
Menu
Photo Gallery
Related Web Results
Pollo Tropical Restaurant and Catering | Pollo Tropical
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Pollo Tropical Menu
LIMITED TIME MENU · Pineapple Tropichiller®* · Pineapple Lemonade · Guava & Cheese Parfait · Guava BBQ Pork Platter · Guava BBQ Pork TropiChop®.
Pollo Tropical Locations
Choose from a variety of crispy or grilled chicken dishes served with delicious sides and … Kissimmee, FL 34741 … 5294 North International Drive
Reviews
Cheryl Ortiz
Bad Service, it was almost 9pm and when we walked in employees were not greeting their customers, there was no AC in the restaurant. We wait almost 20 minutes to order and then other 20 to get our food. Of course the drinks they served us were very warm and the food was not tasting as usual. When we went to the counter to ask for utensils cause they didn’t give it to us either, they were keep telling us to wait. We understand rush at restaurants can happened but you got ti be well trained and with enough staff to handle it. I’ll never come back to this place.
… moreLeslye Wright
I went to the drive thru and part of my order was a Caesar salad with chicken. When I got home, the salad had no cheese or croutons and also there was no dressing for the salad. I ended up having to go out and purchase dressing at Walmart just to eat the lettuce and chicken they gave me.
… moreEdy Rusinque
I know you don’t get exactly what you see on the photos but tvis plate was horrible. I hope not all that is served comes like that.
… moreSandra Daniels
I do not like when you get taken advantage of going through the drive through. You repeat your order several times and they still give you the wrong order. You don’t know until you get home. When the order is a large one you trust the restaurant instead of checking each container. Lessons to be learned.
… moreJDS
I went to this place at 10:30 pm (Google says it closes until midnight) they took my order and I got ready to eat on the tables outside (the air conditioning inside was uncomfortably cold) my surprise was huge when at 11: 00 an employee simply close the door that leads to the premises and left me (and another customer) outside unable to go to the bathroom or throw away our trash. There was no explanation that the the staff cared. They just left us out. I had to figure out how to wash my hands and get out of there. Disgusting. Never more.
… moreSarah Williams
I feel like the food quality used to be better. The chicken platter was pretty ok but the rice tasted like it was from the day before. Also I didn’t get any avocado or dressing on my avocado chicken salad- and I didn’t appreciate that. Not cool
… moreJaime Velasquez
Online order , they prepared my order closing it with a “freshness” sticker, but they missed the most important part of my meal, guess what,… the chicken !!!!!!… I called them and they instructed me to write an email with all my information, they did NOT responded !!! several emails sent, 8 days after nothing resolved yet… SCAM, beware !!!!! I will never come back to “tropical fraudulent chicken”. do not trust!!!.
… moreDen Chic
I would not recommend that location, but if you decided to go there I would advise to check your to go order in front of them, I ordered the whole chicken, instead I got two dry legs, two dry wings and that was it,( leftovers from different orders is my guess) manager , or whoever he was, was rude and answered simple question through his teeth like I owed him money. This location is the worst of them.
… moreAbby Johnson
I went in the other day around 6ish, now It’s been years since I had pollo tropical so I didn’t know what I wanted but the cashier helped me out a lot literally the most sweetest person ever, she was so patient with me and had the most radiant smile… anyways she recommended a quesadilla wrap with crispy chicken and I really enjoyed it.
… moreDrishti Nehra
Worst place , horrible food and hopeless employees that are not worth your time or money. Been to pollo for many many years but it’s absolute garbage.
… more