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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.
Address and Contact Information
Address: 2220 E Pioneer Pkwy, Arlington, TX 76010
Phone: (817) 299-9606
Website: https://www.polloregio.com/
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Pollo Regio – Grilled Chicken
Find Pollo Regio authentic Mexican food near you. Freshly made meals, family packs, and online ordering at a location close by.
Order Pollo Regio – Arlington, TX Menu Delivery [Menu & Prices]
Get delivery or takeout from Pollo Regio at 2618 South Cooper Street in Arlington. Order online and track your order live. No delivery fee on your first …
Pollo Regio, 2618 S Cooper St, Arlington, TX 76015, US – MapQuest
Pollo Regio is a restaurant located in Arlington, TX that specializes in serving grilled chicken. Their menu includes a variety of options such as whole …
Reviews
Monica adaro
We came in ordered a carne asada torta and a baked potato with carne asada and chicken (in my opinion better than Fito’s) Everything was delicious! Restrooms were clean the restaurant was clean! Customer service was amazing! Erika and her staff are doing a great job! They answer any questions you may have AND THEY HAVE WARM CHIPS SELF SERVE!!!! I had never seen that before! We will definitely be back! Thank you for making our experience here awesome! We have been to another location of pollo Regio but we had never been waited on like this! Thank you all for your amazing service! Don’t go off what others post! Give it a try yourself! You never know if it was an off day or what or if they are trying to change things to better them. We had a great lunch
… moreCris D
Pollo Regio at 2220 E. Pioneer Pkwy provided great customer service with a friendly, welcoming staff. The chicken was very moist and tender with amazing flavor. I also loved the variety of condiments—there was a great selection of sauces to choose from. Overall, a really enjoyable experience!
Once again, Perla did a wonderful customer service. You must go and try their great food!
… moreOnce again, Perla did a wonderful customer service. You must go and try their great food!
serenity
This is my childhood restaurant, I always loved the rich food and nice customer service. These people are very loving and always helpful. Everything on the menu is so rich and flavorful this will always be my favorite restaurant with affordable prices and traditional Mexican dishes
… moreJumma J
I went to this Pollo Regio today at around 8:20 pm and the experience was honestly frustrating. I tried to order at the kiosk and use my $20 reward along with another reward, but it wouldn’t process. I wasn’t sure if they could be used together or if the kiosk was glitching, so I went to the counter for help.
The first employee couldn’t find the reward and called over a male worker. Instead of actually listening to me explain what was happening, he immediately told me I had already used it and basically accused me of trying to get free food. I was trying to explain that I thought maybe the rewards couldn’t be combined and that’s why it wasn’t working, but I couldn’t even get that part out because he kept cutting me off and insisting I was wrong. Then he waved his hand and walked off in the middle of me talking like he was done with it. That was rude.
I’ll be honest, after he walked off I did get annoyed, so that part is on me. But it’s frustrating to be accused of something and then dismissed instead of helped.
At that point it wasn’t even about the reward anymore. I suggested they just scan my app instead of going back and forth. When they finally scanned it, the reward popped up, proving I hadn’t used it like he said. The issue wasn’t the food, it was how I was treated. If a customer needs help, listen first before assuming they’re lying.
… moreThe first employee couldn’t find the reward and called over a male worker. Instead of actually listening to me explain what was happening, he immediately told me I had already used it and basically accused me of trying to get free food. I was trying to explain that I thought maybe the rewards couldn’t be combined and that’s why it wasn’t working, but I couldn’t even get that part out because he kept cutting me off and insisting I was wrong. Then he waved his hand and walked off in the middle of me talking like he was done with it. That was rude.
I’ll be honest, after he walked off I did get annoyed, so that part is on me. But it’s frustrating to be accused of something and then dismissed instead of helped.
At that point it wasn’t even about the reward anymore. I suggested they just scan my app instead of going back and forth. When they finally scanned it, the reward popped up, proving I hadn’t used it like he said. The issue wasn’t the food, it was how I was treated. If a customer needs help, listen first before assuming they’re lying.
R Winfield
I usually keep my expectations simple when ordering takeout, but this visit was disappointing. Due to a language barrier, my very simple order ended up becoming more complicated than it needed to be. The cashier was friendly and tried to help, and I thought we had a clear understanding before I left.
Unfortunately, when I got home, the order was still incorrect. To make matters worse, there was a long hair right in the middle of my Regio bowl. That completely ruined the meal for me.
On top of that, the food quality just didn’t feel the same as it used to. Overall it felt sub-par compared to past experiences. I hope they pay closer attention to orders and food preparation moving forward because this visit was definitely a letdown.
… moreUnfortunately, when I got home, the order was still incorrect. To make matters worse, there was a long hair right in the middle of my Regio bowl. That completely ruined the meal for me.
On top of that, the food quality just didn’t feel the same as it used to. Overall it felt sub-par compared to past experiences. I hope they pay closer attention to orders and food preparation moving forward because this visit was definitely a letdown.
Maritza Rincon
Very accommodating! Love how clean this location is. Very spacious and the food is really good!! We had the Flautas and the Torta! So much food!! Guacamole is not extra! It’s included
Highly recommended! Try it out and let me know what you think. Dare you!!
… moreHighly recommended! Try it out and let me know what you think. Dare you!!
Imagined Construction
Paid for extra meat cheese and sour cream waited 45 min in the drive thru please people dont waste your time and money the food was terrible i didnt get anything extra and i am missing my meat like seriously does this looks like a loaded nachos with extra that i paid for, i usually dont leave reviews but itt just upsetting
… moreEddie orr
Alison gave me really great customer service. She was very professional and very helpful. I never got this kind of service before from the staff. She was amazing and done a great job. You need more like her.
… moreSandra VC
Took 45 minutes in the drive thru… It will be a good idea to move the big orders to the door and have someone take it out..the food was cold and need flavor. No napkins given and drinks over flow and not even clean the cups before giving to the customer. Employees need to remember the customers are the paychecks they get everywhere…… service is the key for returning customers.
… moreJose Zapata
Great place!! Had complimentary chips while I waited. Staff was great, Erika took time to check on my order and made sure the salsa bar was stocked
… more