Pollo Regio

  4.6 – 3,374 reviews   • Mexican restaurant

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Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pollo Regio 75068

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Order: Order online

polloregio.com

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Reviews

Nose2wind
Fast friendly service. Chicken was excellent. Beans and ok. 1/2 onion? Nice salsa bar… I ordered takeout I would return
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Donna Brown
Clean inside. Chicken falls off the bone. Not all of these chains are the same. This one is excellent. Salsas were tasty. Hot was hot. People at register had lots of customers and they were quick, friendly, and served everyone correctly.
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Angel Garza
Waited almost an hour just for fries. The lady at the window was on her phone and clearly didn’t care about doing her job. No urgency, nothing. Very disappointing experience. This place used to be really good, but it’s gone downhill fast. Definitely not what it used to be. There was only one gentleman who actually seemed to care About doing his job
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Bryan Baeten
No sense of urgency, nobody had any idea what food was ordered by whom. Just trying to get a quick torta turned into a 20 minute wait. Torta wasn’t anything special… went back to edit this and add that the torta was actually the awful with very little flavor. At least I’m full? Kinda?
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Chicken Nugget 2.0
Ok look we like the food and we always loved it but now the service is unacceptable either they get something wrong , missing or not fully complete even destroyed. Although the staff seems pretty nice but they always forget about drive through orders and we’re serving people inside that came after us and not us look next time if this happens again I will not hesitate for a review but hopefully that review will be a good one I just hope you guys learn from the mistake
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Viola Bolden
Keagan the cashier was great, roasted chicken beans and rice, For a low price! 1 meal you can feed 3 ppl. Its delicious! Will be back. Great seating areas too very clean. Chip an Salsa bar 8s my favorite!
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Carlos Rivero

Very bad experience at Pollo Regio – Frisco 423. Because of this location, I honestly don’t think I will eat at any Pollo Regio again. The customer service was poor, and the food quality was very low.

I only tried a few items, and the rest went straight to the trash. Extremely disappointing experience.
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DeeRoyalTof Yah
My first time in this restaurant and the cashier, Keegan stole the show with his superior customer friendly service. This young man is so professional, empathetic and attentive to the customers needs.

I will return.

Thank you.
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perknsacify
We’ve been coming here for years and the workers are so great. Ernesto and Carolina made us feel so welcome. The tables and floors were all so very clean. The food was excellent as usual. Highly recommended for families who can’t decide whether to eat great chicken or high quality Mexican food. Give it a try!
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Built DFW
The food was excellent, and there was a wonderful selection. They prepared it to order, and while it took a little time, it was well worth the wait.
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