Old-school Italian fare, including pizza, pasta, subs & chicken entrees, in a cozy, homey setting.
Address and Contact Information
Address: 1001 SW 2nd Ave #7000, Boca Raton, FL 33432
Phone: (561) 391-9240
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Pizza Time Boca (1001 SW 2nd Ave) – Uber Eats
Review of Pizza Time restaurant – Facebook
Barstool Pizza Review – Pizza Time (Boca Raton, FL) – YouTube
Reviews
embarrassing for them to have this leave the restaurant like that.
I ordered the chicken francaise lunch special. Despite the dish being unappealing, I did try it. I did not like it and politely requested to order something else. The server who handled this request was not the individual who initially took my order. I then ordered my usual pizza instead.
When the bill was presented, I was charged for the soup and rolls that are included with the lunch special—despite not eating the entrée itself. When I calmly questioned this charge, the server, Alex, responded in a rude, dismissive, and condescending manner, stating:
“You took back perfectly good food and will be charged with what you already ate.”
This interaction was completely unacceptable.
At no point was I disrespectful, demanding, or seeking free food. I simply expected to be treated with basic professionalism. Charging a customer for components of a meal that are bundled with an entrée they did not consume—while simultaneously speaking to them in a hostile and demeaning tone—is not acceptable customer service under any standard.
I am especially disappointed given how frequently I patronize this establishment. A single employee’s behavior should not undermine the goodwill built with loyal customers. Unfortunately, because of this interaction with this specific server, I will be advising colleagues and others who dine here to avoid his section entirely, as the service I received was unacceptable and reflects poorly on the establishment.
I expect management to take this matter seriously and address it appropriately. No customer—regular or otherwise—should be spoken to in this manner.
I ordered four stuffed peppers for an astonishing $15 each, expecting a truly delicious meal. What I received was a complete letdown! The peppers were improperly packaged, with each one crammed into its own plastic container, causing all the mozzarella cheese to stick to the lid. To make matters worse, there was no beef in sight; they were stuffed solely with rice and drenched in an overpowering amount of garlic. Without question, these were the worst stuffed peppers I’ve ever encountered!
When I reached out to request a refund, I was met with the owner’s arrogant refusal, completely disregarding what should have been a simple solution. This establishment is grossly overpriced and wildly overrated! I will never set foot there again.
It’s crucial for restaurants to recognize that true success depends on prioritizing customer satisfaction.
RUDE and ARROGANT staff and owners! I’ve been a customer on & off for years only out of convenience., Don’t get them on a busy night when they screw up your food because they don’t care and won’t do anything about it. They don’t care, period! The food is very inconsistent and lacks anything authentic! I hardly ever write a bad review but this place deserves it! The delivery drivers are lazy, complain, and won’t wait to give you change if you pay cash., There are too many good Italian restaurants in downtown Boca to give my money to and who actually care and want you to remain a customer. Good luck Pizza time! I have not heard one good thing about your restaurant from anyone I know because they all have been through the same terrible experience!