Chris
I recently ordered carryout from your location and arrived when the estimated time said it was ready. After paying in-store, I was told it would take a few more minutes. The cashier left and returned 8 minutes later, only to discover that my order had been sitting in the warmer the entire time.
When I got home 5 minutes later, I was disappointed to find that the pizzas weren’t packaged in the standard personal pan pizza boxes. Instead, they were stacked on top of each other in a foil container with a plastic lid, which had melted onto the pizzas. The resulting damage made the pizzas inedible, with hard and sharp plastic chunks embedded in the cheese and bits of foil between the slices.
As a customer, it’s understandable that you’re busy with a promotion, but it’s concerning that the packaging used wasn’t suitable for the product, especially since families with kids often purchase these pizzas as a treat. I hope you’ll consider using your standard packaging or something safer to prevent similar issues in the future.
… moreGregory Lewis
Receive a nice greeting and smile every time I walk into this spot. Pizza Hut pizza is the same no matter what to me but the lady behind the counter is always kind and gives me plates for me and my family. Don’t know her name but her kindness is greatly appreciated.
… moreJeffrey Mena
I’VE GONE INTO THIS LOCATION MULTIPLE TIMES AND HAVE ZERO COMPLAINTS. LUZ AND HER STAFF HAVE PROVIDED ME WITH EXCELLENT SERVICE EACH AND EVERY TIME.
… moreAG Goldmen
Always a great service employees always wearing a mask and the kitchen looks very very clean and the employees are very friendly
… moreSusan Arevalo
The night time service is the worst. First of all when I called they answered in Spanish and was a little confused because I wasn’t calling a Mexican restaurant why did they spoke in Spanish, so I asked if they can talk to me in English. I went in to order because I didn’t understand the lady and she did not look like she wanted to be there. I just left and bought frozen pizza from the supermarket. This happend at June 18th at 9:30pm.
… moreRon Prosky
2 problems…I placed the order at 4pm for a 5pm scheduled pickup and they obviously cooked it too soon because the pizza was lukewarm and the crust was dry & over-crisp when I picked it up (5:05pm). And I ordered boneless wings with honey BBQ and they instead put buffalo on it — and I even ordered a side of BBQ sauce as well, which I’d think would make it all the more obvious.
… moreJoseph Mccluskey
Luz, was Very Personable n The Pizza had Plenty of Pepperoni n Italian Sausage n A Flaky Crust.
… moreCat D
First time ordering from this location. Unfortunately it may be my last. I ordered the pasta and paid extra to have cheese bread sticks. $9.99 vs $7.49 for just pasta. And I was ripped off. I did not get the cheese bread sticks. So was not too happy with that. Pizza did not have much flavor. Been years since I had Pizza Hut. Apparently quality has gone down. At least I got my cinnamon rolls! The delivery driver was nice so I will give them that. And the Fees good Lord Service fee and delivery fee and then of course adding in a top. So pick up your order if you can. Save some money and get everything your ordered!
… moreJeremy parkhurst
If you order a pepperoni melt just be aware that the side of marinara it is served with is about 1/4 full so they charge you additional money to get another one to equal to one full 2 oz cup of marinara for $1.35. They basically rip you off because of their own incompetence.
… moreStephen Morton
This is my first time ordering from this location. I enjoyed the entire experience, yummy 4 topping large pizza (8 nice size slices). Good customer service. I ordered online using the Pizza Hut app and when I arrived my Hot Pizza was waiting for me. I was in and out in under 5 minutes. Like Arnold says, ” I’ll be back”.
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