cody laughner
Tried going here 01/27/26 and stayed maybe two minutes before smelling why smelt like open sewage also looking around they don’t have their food grade printed anywhere for customers to see if they have a passing grade or not. When I asked a worker about it he said oh it’s just the restroom pipes and seemed to ignore my question about the food grade sign being posted anywhere.And as he is talking behind him I see an older gentleman pulling dirty pizza pans and putting them inside a dirty wheeled trash can so he didn’t have to make multiple trips to the sink. I took my kids here for my daughter’s bday and they saw this go down too. We immediately left. And went to a pizza place down the street with the food grade A placed directly behind the order counter. As they should! Do not go here. If so you will more than likely get stomach aches from how poorly this place is taken care of.
… moreTony “WoOzy” Corral
My experience was great didn’t have to wait as long they were on point with the time phrase from the moment I ordered it to the moment of picking up. Great customer service sense of humor they carry overall I was satisfied
… moreDiego Garibay
Pizza Hut is where it’s at, it’s the pizza that you get when you want some, but you don’t want amazingly good stuff. It’s the pizza that you get when you’re hungry, when the game is on, it’s just the choice. You choose that one because you know it’s better than all the other ones and it’s not too expensive. That’s how it always goes.
… moreElmer Fudd
The website for Pizza Hut in Cathedral City says they offer $3 personal pan pizza on Tues. We showed up and was told “it’s a lie to get you in here”. Fraud and dispectable marketing. Never eat here again. What state agency I can call to report Pizza hut, please help.
… moreJ B
My experience has been terrible! A few weeks ago, I ordered a pizza online and even scheduled the order in advance. I asked for a large pizza with pepperoni and extra sauce.
To my dismay, the pizza was burnt and had no extra sauce. It was dry and was cheese bread. I immediately used the website (on which I ordered the pizza) to make contact. The customer service representative was informed that I was displeased with the product and seeking a refund for the pizza. I was told that the store manager would be reaching out. The only response I received was from the manager, Santiago Q., stating that the store will do better.
I called the store multiple times. When I finally got someone on the line, they stated that they were the manager. I explained the situation and was put on hold for about 10 minutes. The person told me they could not do anything because I “should have called right away.” I have made many attempts and they are playing games.
I paid for a product that I am dissatisfied with. I offered to pay for the other item with my order, but I wanted the pizza off. I even gave a tip, and this is the thanks I get?! Give me my tip back and the cost of the pizza!
Over the phone and online the results are still TRASH. I have been told it takes up to 72 hours for contact from a higher-up manager multiple times. THE LIES.
I am highly upset and this has caused me stress over this situation. I am a loyal rewards customer and this has turned me away from Pizza Hut. I am being played with over a downright horrible pizza.
I will continue to address this issue. It is not the cost, but the overall principle at this point. My intelligence, time, and mental health are being played with.
Note: the 1-800 is horrible too. To the so-called “manager” the 1-800 also states to go to the website to have someone from Pizza Hut contact them. Pizza Hut needs to work on its customer service. Can’t even get a live person on the phone for the 1-800 number and the call automatically disconnects.
… moreS Ph
Thank you to Santiago For taking care of us from a different store which we had no idea talk about customer service!seriously thank you! ! Thank you for being understanding my son got his pizza with no fuss truly appreciate it
… moreHeidi Kindel
Haven’t been to Pizza Hut in a while and I have to say that the Stuffed Crust pizza was very good! The toppings of Pepperoni, Sausage, Ham & Mushroom was excellent. It was the right temp, moist and good taste. Kudos to them!
… moreRobert Dyer
I have been ordering from Pizza Hut in Cathedral City for over 10 years! The political climate is now hitting me on my own front porch! Do not order from here if you have an American Flag anywhere! This is what they deliverwd to me!
… moreLisa Awad
If I could give ZERO stars I would!!Ordered a lunch special(personal pizza with 4 piece wings and drink..Was never asked if I wanted BONELESS or Bone in wings Apparently they only come with boneless wings which is actually lab grown meat in Heavy I mean heavy breading When I recieved my order I attempted to exchange the wings for real”bone in wings and was told no exchanges or refunds and If I wanted wings I would have to add it to my order and pay $15 more I explained I was not even told they are boneless I have to watch what I eat and I do not eat fake meat or heavily breaded meat I asked for the manager she said she was the manager and gave me an attitude and told me if I don’t like it there’s the door I am so upset I have health issues I have to watch what I eat and this was supposed to be a rare treat for me It was a bad experience instead!!Even the pizza was not at all what it used to be Dry hard crust cold and barely cooked!!Pizza Hut used to be my favorite now it’s dead to me Never again!!!!
… moreJulie Williams
Great spot and atmosphere! Good deals with cell phone app. Yum!
… more