Single_father_diaries
“This Pizza Hut Sunset location consistently serves great-tasting pizza with excellent customer service. Mathew and Anna are very friendly, and all staff members are polite and welcoming. I highly recommend this place.”
… moreBenjamin Warner
We went here recently and it was rhe beat find. We are l8ve are pizza and Matthew and Christopher went out of their way right make sure they make it perfect with great customer service . Definitely will be back when in town
… moreCampbell Sadeghy
I don’t know who is sending out the pizzas here and I’ve had Pizza Hut several times and though I’m not expecting a gourmet pizza the pizza that was given to me was the absolute worst pizza I have ever had. When I say this, I cannot overstate how bad this pizza was. You could go to 7-Eleven and get a pizza there that they cook in three minutes and it would taste Michelin star level compared to this junk that this store gave us.
Then, when I contact to complain to the general manager, I’m told that everything’s OK because she offered to remake the pizza for us as if I would want to eat a piece of crap again. Then I mistakenly say we spent $15 instead of $10 to which she feels the need to correct me on that which just shows this person does not understand customer service etiquette at all.
Save yourself money and go get pizza from 7-Eleven at La Brea and sunset.
… moreAmanda Knight
The “manager” lady was/is ruuude! She told me she checked the order for accuracy- then questioned why a piece(s) 2, were missing. Myself & my daughter, and it was our dinner. Knowing they throw the food away ANYWAY, the audacity after saying she chkd it…NO JALEPENO???! I’ll take our business to another location. Ik these chains are independently owned too.
… moreSeven
This is the slowest and most incompetent location. We have been waiting for our pizza for almost 30 minutes now. She messed up our previous order didn’t offer anything complimentary and we are still waiting for our order even after many people that came after us and even delivery orders. Don’t come to this location unless you have an hour to waste.
… moreLauris P.
Pizza we ordered was super mini size 🙂 Hawaii 5.min.waiting time, very ok.
Place is nice and cozy, friendly staff .
I been surprized that they didn’t have oregano ♂️
… moreJ G
I love going into this pizza hut location across the street from the flower shop dream garden. The staff are very friendly and accommodating and I especially like that I can earn points which makes me want to come back. 10/10
… moreGAURAV JAIN
I am writing to share a very disappointing experience my wife and I had at this Pizza Hut location.
We ordered pizza along with fries. When the food arrived, the fries were almost cold. I politely informed Brenda, the server, about the issue. Instead of addressing it professionally, she argued with me and refused to replace the fries at first. After I tried to explain the situation again, she rudely threw the fries in the trash and reluctantly brought us a new serving.
This behavior was unprofessional and aggressive, and it made my wife feel genuinely uncomfortable. As paying customers, we expect courteous and respectful service — not confrontation.
I sincerely hope this feedback is taken seriously, and appropriate action is taken to ensure such incidents do not happen again. Staff should be trained to handle customer concerns with respect and professionalism.
… moreryan kelley
Selected “leave at door, contactless delivery” They left it OUTSIDE of my building in the cold. Called to have it redone.. waited an hour for them to cancel the second order saying another driver accidently took my order. Sure… no apology, nothing.
… moreAntwon LeMonte Smith Brown
I had the worst experience in the store as some of the promotion and advertising brought me in so I wanted to try out the promotion and use my EBT card. The staff was very rude, dismissive once I presented my payment and almost hesitant to ask if I wanted anything else but was completely pleasant before I presented my payment. Then all of a sudden the wifi and the machine used to process the transactions didn’t work… I naturally was uncomfortable but the employees were even more rude and kept pressuring me by asking for another payment and saying my card wasn’t working and had been so short and abrasive about the whole situation so I left. When I turned to talk to the other customers they complained about several issues with applications, orders and customer service.
… more