James McCoy
Giddings Pizza Hut is a total joke. The manager Jessica will argue with you when they get your order wrong. We paid for 4 extra icings and they gave us 4 garlic sauces…with cinnamon sticks. Who does that and doesn’t think to double check the order?? Save your money and just go somewhere else.
… moreBethany Lovett
Ordered two pizzas for takeout, but they barely put sauce on one of them and the other had a hair on it. If you’re paying almost $20 for two pizzas, you’d think you could get edible food. If you want to waste your money, stop on by.
… moreMary Mcclish
I ordered a large pan 3 topping pizza on Christmas Eve 2025. When I got home and opened it up there was a strange cheesy gob of something stuck between 2 pcs. When I removed it the 2 pieces looked like someone took a large bite from each slice.a this glob I guess was supposed to hit the fact that those pcs were missing. They closed at 4 PM so I couldn’t take it back. Last time I order from this place again. Top of pizza overcooked and bottom undercooked.
… moreNot Today
The manager, Jessica, is horribly rude!
I ordered online and had a coupon for $5 off. It applied and my total at the end was only $1.93. I paid online and it went through. I got the confirmation email showing the total paid was $1.93 and my bank app reflected that as well. The ‘manager’ said the coupon didn’t apply on her side and I had to pay that amount. I explained to her that it in fact did apply because I had two forms of proof to show that it did. She kept rolling her eyes the entire time I was speaking to her and she was being extremely condescending. Anything I said, she definitely wanted to have the last word. I told her I wanted to just cancel the order and that I would be contacting corporate. She laughed and encouraged me to contact them and voluntarily told me her name. She seemed very confident when she said they wouldn’t do anything about it. After reading these reviews, I see this was most definitely NOT her first time acting this way towards customers. It seems she has been doing this for years! Who knows how many other customers she’s done this to that have not left a review. I told her I would not be coming back and her response while laughing was “Good, don’t.” Very unprofessional. Pizza Hut as a whole has lost yet another customer for good. Hopefully they do something about this ‘manager’ who has been making Pizza Hut lose customers for years at this location. It’s bad enough I hardly ever see people patron this establishment as it is.
… moreMohamd Rafid
It was good customer service, but the timing was too long, I understand the busy everyday, and I appreciate the team how they take care of the situation professionally!!
I’ll come again to order from that location with good Vibes
Definitely I’ll order the Italian salad again it’s so delish
… moreLogan Randall
So I order a large one topping pizza sauce cheese and Pepperoni and I go to eat my pizza and I have no dam sauce like that’s insane it’s not pizza without sauce and on of the employees kept giving me rude looks like I ruined her day with my order more than likely never going back horrible experience and it’s not the first time it’s happen
… moreT. G.
Did not go to location for dine-in ordered wanted four personal pan pizza varietys, would not deliver personal pans to find out why not. Set the computer will not generate the ticket and I said you need to throw that computer out the window. Handwrite the ticket like a normal person would do for a customers. The customer is always right with a special order. They said they had delivery for Miles 5 MI never mentioned a charge for delivery.
I ✓ about the distance I told them the distance was 3.4 MI. Change the order to meat lovers medium and two orders of wings, and still wanted $5 for delivery and so I asked if they wanted gas money too.
I can see it coming from the reviews the manager did not like customers always wanted to argue about everything, WHO DOES THE MANAGER WORK FOR.
… moreDevan Akin
Ordered via phone for delivery, was not told that they deliver through grub hub. Called after AN HOUR! They were still waiting on grub hub to pick up order. Sent my wife instead, the wings were ice cold and had a 9″ hair in them.. this place SUCKS!
… moreSarah Fischer
GIDDINGS TEXAS Pizza Hut has the worst manager. According to her a perfect pizza she made herself was mainly crust, no toppings. This was a stuffed crust pizza, or whatever it is, I wouldn’t call it pizza. I complained to her that it was mainly crust and she insisted it was perfect. In fact, she said she was generous with the toppings.
Apparently this is how it is always made,and she insisted that I was stupid to think otherwise.
What a way to treat a customer that has gotten this same pizza at least once a month, and knows what it should looks like.
This is pathetic, not worth 12.99, the little ceasers is looking a whole lot better for the price. At least they give you toppings and know what an actual pizza looks like.
… morePhillip Patterson
Yesterday evening being a Saturday night we ordered pizza and delivery. We ordered a pan pizza with light sauce, extra cheese and it was a peperoni lovers meaning a lot of peperoni right. We got the pizza delivered and the lady who delivered the pizza was great. She did just as asked. However our pizza had WAY too much sauce regular amount of peperoni and cheese. We called to tell the manager who played ignorant and said ok what to you want done. We asked for the pizza we ordered. He said OK but you have to give your pizza back!!! LOL what??? What a fool thing to do and say. We literally took the pizza off our plate put it back into the box. The new pizza came and the we tipped the delivery driver again because it was NOT her fault and we did not want her to make an extra trip for free. Our new pizza came with normal sauce still too much especially after expressing the want for light sauce. There was a normal amount of cheese even though we paid for extra cheese and the peperoni seemed normal Def not peperoni lovers. We went ahead and ate the pizza thinking it was too late to call again. What I will tell you is, this was a bad experience followed by poor management decisions and a second incorrect pizza. Domino’s ALWAYS does a great job with better prices. We also love Dairy Queen they are great as well. Needless to say we won’t be spending our hard earned money at pizza hut in Giddings in the future. That is sad because we do love Pizza Hut pizzas but I guess it’s a management issue that is messing this all up. I mean seriously lol for him to say you have to give the old pizza back like we are lieing. I’m 50 years old and have never been so disrespected by a restaurant manager. But thats ok we don’t need to eat there again.
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