Brodie Argumaniz
There’s a guy in there with a beard and he made my order wrong. And when I asked him to remake it because he made it wrong he told me I had to buy another pizza. And I tried to contact customer service like go higher up and contact Pizza Hut and they never got back with me. Every other place where you buy food makes it right if they get it wrong, this place doesn’t. And I bought another pizza and that one was wrong too. All I asked for was for it to be well done and the dude gave me the second pizza that I had to pay for and it was black. How come if I go to Pizza Hut a town over it’s actually good and if I get it here the dude literally is just not making the pizza right. Literally was so frustrated by it like DONT GO TO PIZZA HUT IN MIDLOTHIAN, whatever you do. They are thieves. I spent almost 30$ and I was only wanting to spend 12$ why is it my fault that the dude made my order wrong. I also wanted easy sauce and it looked like he put extra sauce on it.
… moreMickey Walker
So I could not get the app to work so I walked into the store in Midlothian and the girl behind the counter took my order for 11 pizzas. She did apologize because she was the only one in the store said she did not know if it could get it made and there in an hour or not but lo and behold 50 minutes later the pizza showed up for the pizza party for my seniors. Awesome job Midlothian Pizza Hut! That person working on Tuesday, February 10 needs a raise!
… moreCynthia Jones
The guy that was working the front that sound like robot was very rude I told him how dry the buffalo wings was and he said that’s all the sauce they get. I can purchase some sauce. Out of all pizza huts I have been to this is the worse service!!!! Someone needs to talk to him and teach him how to be more polite. Wings are so DRY RIDICULOUS/ COLD
… moreAniyah Givens
everytime I come to this EXACT pizza hut they take 30-40 minutes to make the tiniest slice of pizza & everyone gets their order before me even if I ordered less and ordered before them .Half the time my order is forgotten and I have to walk inside to finally receive it. I am currently sitting outside this establishment waiting for my order, & when I went to order, I saw the most disgusting server, dirty, sweaty, smelled horrible and made me not want to eat there anymore.What happened to having workers who are presentable and ready to work in the food industry. I shouldn’t gag at the sight of your workers. Do better Midlothian pizza hut. just gross.
… moreMark Tuck
I order pizza online from Pizza Hut almost every week, but this particular location has been disappointing. I recently placed an order and received a Halloween scratch-off coupon that said I had earned free breadsticks. However, when I went to check out, the offer didn’t appear in my order.
I called the store, and the manager told me that none of the employees there eat from Pizza Hut and that she had no idea what coupon I was referring to. She showed no concern or willingness to help, and it felt like she thought I made the promotion up. Her attitude was very rude, and because of this experience, I’ll no longer be ordering from Pizza Hut.
… moreConner Maass
My family loves pizza but they always treat us so nicely. Will keep coming back to Midlothian Pizza Hut.
… moreheather hughes
Ordered 2 pizzas. First pizza was soggy on the bottom, second pizza cold. Door dash driver, Hector, took 20 minutes to get here on a 7 minute commute after texting us several times lost bc he didn’t have the correct gps service. Tried to call to complain & no one answers the phone. We will go back to dominoes next time.
… moreJoe Cronkhite
Whoever the guy was today was a complete jerk. Tried to make me feel stupid. Not what I need on a Sunday afternoon. There was one pizza in the warmer and he was asking what I was there to pick up. I’ll be going to Waxahachie for any orders in the future. Thx.
… moreRyan Tubbs
I feel customer service needs some work. Especially when People are brining you business and now a days everyone want to ask for a tip on the end.
… moreOG BOBBY BOOSHAY
Fairly clean on the inside. They were pretty slammed when I went to pick up my order. Ordered on-line and it was ready at the time I chose. Pizzas were hot and we enjoyed them. Thanks Pizza Hut!
… more