Jenna Riffle
So I just want to say these girls who work here are the sweetest. They had a special going on. I had questions and the girl on the register was very helpful. I got more than I expected for such a great deal. I wanted to wait in my car and they even brought my order out to me. Thank you girls Jeannie and Debbie I think were their names. I appreciate ya’ll for being so kind and helpful.
… moreJoe Flanery
Ordered online. Get here to pick it up and the pizzas are not correct . So instead of just offering to remake them the “manager” tried to argue with me about it.. ma’am…. Your telling me these hand tossed pissas are thin crust?? And then the thin crust you actually made that still had the wrong toppings was a hand tossed… Do better guys.
… moreCynthia Spann
Dishonest and scamming. I stopped using them years ago because you’d always have something missing from your order and if you live outside of town, it’s our of your pocket to drive back to Bonham to get what you paid for in the first place. I stupidly decided to give them another chance. I’m 2 weeks out of surgery and can’t drive so I asked family to pick up the order. Once again Pizza Hut staff didn’t pay attention when getting the order together and forgot the 4-pack of drinks. Instead of refunding what they owe you, they will either have you drive to the store or they will keep your money as a credit. Seems like an illegal practice when the customer is asking for a refund of what they didn’t receive.
… moreKim V
Get off the Apps. Get off your couch. Go to the restaurant and eat! If you truly want a good, hot fresh pizza…GO INSIDE! A pizza is never going to be great after being in a car for 20-30 minutes to be delivered. It appears most of these 3 or less stars are from Apps (GrubHub and the like), delivery and to go orders.
We went inside, sat down and had good solid service and a great pizza. You just can’t beat that first bite or that first slice of fresh out of the oven pizza. Try it, you’ll be surprised.
… moreL G
Have always loved Pizza Hut and this one in Bonham is pretty good they are a little tight with the toppings. I wish they would bring back the $11:00 anyway you want it large pizza that was great anyway best pizza I know of in Bonham that delivers although delivery fees are so high I usually just pick it up. Also be sure to check for your special instructions and extras like extra marinara etc.
… morekitty kat
Horrible experience. This place clearly doesn’t have their operations together. We placed an online order for delivery with no issues—paid the $6.99 delivery fee and included a $13 tip, with an additional $10 tip planned if everything arrived correctly. Later, we were called and told they don’t deliver to our address, even though we are within city limits and less than 10 minutes from the store.
When we went to pick up the order ourselves, they made us rerun our card and claimed it was declined, despite there being more than enough funds available. This appeared to be due to their system or multiple charges and chargebacks on their end. Throughout the entire situation, staff were rude and took no accountability for the inconvenience they caused.
To make matters worse, the food quality was disappointing. The pasta and cheese bread were both overcooked, and the pineapple pizza was ordered with extra pineapple, but it definitely did not look like it had extra at all.
… moreTravis Jackson
Whoever is making pizzas tonight needs to go back to DOMINOES!! There is barely any sauce or cheese on my PEPPERONI pizza. Please do better this is not dominos we actually like pizza.
… more**
Love and learn I guess, I ordered 3 pizzas for the church tonight they rang them up , $45.45 for 3 pizzas ( and a 20 oz. Pepsi) so even though it was high ,I STILL tipped the guy 18% because let’s face it,all he did was input it into the cash register, nothing more. I ho to pick up the pizzas and ask for grated parmesan and red pepper packets ” they’re a dollar a piece” says the young lady behind the counter. I told her I just spent Almost 50.00 ” yeah, sorry I don’t make the prices!” Last time I’ll ever go to pizza hut in Bonham TX
… moreJonathan Bryant
Sat down with the family for dinner, food was great, but wanted to say Madi made our experience even better. She made sure we were taken care of and we appreciate it!
… moreKat Colleen
If you prefer your pizza evenly sliced with fast service…or any service at all, I would not recommend this place.
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