

Find your nearby Pizza Hut® at 8319 W. 135th St. in Overland Park, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Monday | 9 AM–12 AM |
| Tuesday | 9 AM–12 AM |
| Wednesday | 9 AM–12 AM |
| Thursday | 9 AM–12 AM |
| Friday | 9 AM–1 AM |
| Saturday | 9 AM–1 AM |
| Sunday | 9 AM–12 AM |
Address and Contact Information
Address: 8319 W 135th St, Overland Park, KS 66223
Phone: (913) 402-7280
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Pizza Delivery & Carryout in Overland Park, KS – Pizza Hut
Pizza Hut in Overland Park, KS United States – Apple Maps
Pizza Hut, 9100 Santa Fe Dr, Overland Park, KS 66212, US
Last Updates
Reviews
At approximately 5:10 PM, I interacted with the manager present, referred to as “Lady Chubby,” while placing my order. I inquired about the BOGO deal and asked if she could assist with applying it to my purchase. She confirmed she could, and proceeded to enter my order into the POS system. I double-checked whether the BOGO deal was applied; she reassured me twice—both times affirming that I would receive 36 wings for my 18-piece BOGO order. Throughout the process, she confirmed that the promotion was correctly applied.
However, upon receipt, I was given a bag containing only 17 pieces, which is insufficient even for a standard 18-piece order. When I questioned this, Manager Lady Chubby explained that the BOGO deal was only available online, implying it could not be applied in-store. This was very dishonest, as she had previously confirmed the deal during the ordering process. Transparency and honesty are fundamental principles in business, and I believe these should be upheld at all times. Simply put, staff should provide truthful and accurate information upfront when the customers inquire.
Furthermore, the staff engaged in an extended debate without offering a satisfactory resolution. This lack of professionalism and customer service expertise was disappointing. Effective issue resolution is possible if staff demonstrate care and proper training. The BOGO promotion has multiple applications, including online orders and phone-in calls, so the claim that “nothing can be done” was inaccurate.
Due to my dissatisfaction, I requested a refund. The manager stated that company policy prohibits refunds, which I believe to be untrue. After informing her of my intention to escalate the matter to her supervisor and corporate headquarters, she reluctantly processed the refund. When I asked for a refund receipt, she claimed that their new system does not generate one—a claim I find questionable, as most POS systems can print or email transaction receipts.
I strongly believe that respectful, honest communication with customers is essential for positive experiences. While I understand I may not hold sway over corporate policies, I hope that steps will be taken to improve customer service and transparency.
Thank you for your attention to this matter.