Natori Lee
I cannot believe this was even considered bread sticks and cinnamon sticks . And that’s not even the crazy part it was still sent to me! This was not even edible, had to forcibly break a piece off and as you can see in the photos that wasn’t even possible . Crazy work
… moreA A R
I placed a pickup order for Super Bowl Sunday at 4:15 PM with a scheduled pickup time of 5:00 PM. When I arrived, there was a sign on the counter saying they were busy and asking for patience. There were only about five other customers waiting and no one at the front counter.
An employee eventually came out with an unapproachable demeanor and, with a noticeable attitude, loudly said, “Can I help you?” My pickup time was @5:00 PM my order was not ready. I didn’t receive my food until 5:25 PM — 25 minutes after the scheduled pickup time.
I understand that Super Bowl Sunday is busy, but better communication and a more professional attitude would have made a big difference. Unfortunately, this experience was disappointing.
… moreBree Thompson
So I had arrived just in time to pick up my pizza and there was no one at the register. The lady in the back saw me standing there while she was on her phone, but pretended like she didn’t see me. It took staff literally 5 minutes to get to my order to me when it was already ready because I paid online. One employee was going in and out of the store talking on their phone, cussing about something. I believe she was the driver The others were on their phone too. I wouldn’t recommend going here. The service is terrible. Honestly the pizza they cooked was terrible. The stuffed crust I ordered wasn’t even really stuffed with cheese at all. Honestly don’t waste your money here. It’s not even a welcoming atmosphere.
… moreBrittanee Bell
The worst service and pizza. This is my second time ordering from them and my order is wrong!!!! The second time I ordered a medium pizza with chicken, pepperoni and pesto. THE PESTO WAS MISSING & the PIZZA WAS UNDONE! I also ordered BONELESS honey bbq wings and they gave me Hot, bone-in wings & I literally can’t eat spicy food. I called immediately and no response. NO ONE EVER ANSWERED THE PHONE! I then spoke to someone online through a chat and they tried to offer me two free pizzas…. GOD NO!!!! I want a refund. None of it was edible! So now I have to wait for a manager to get back to me within 1-3 business days… It’s insane!
… moreAngela Finklin
Well what can I say about a Pizza Hut? As they pretty much are all the same, aren’t they? I gave the service only two stars because when I called initially they didn’t answer my call for about an hour to an hour and a half. And once they finally did answer my call the young lady on the line did not seem as though she wanted to have conversation with me or anyone else for that matter. I went to take advantage of the $2 personal pan pizza deal on Tuesdays. Once I picked up my pizzas, they were much smaller than I expected. Not at all the same size as the personal pan pizzas that I used to buy at Target. But neither here nor there, as a $2 special it was a deal. It tasted good. And the gentleman that handed me my pizzas was very accommodating and offered much better customer service then the young lady did earlier. After considering his contribution to that piece of the experience I went ahead and gave them four stars.
… moreMonica
Worst experience in all time history from ever ordering from a Pizza Hut.02/01/25 place an order for pickup around 11:30pm the guy instantly ask me was I GrubHub I answered no told him my order check out an got home to an old stale recooked pizza and some warm up boneless wings I’ve never been so upset with an order in my life. I called to explain the problem with my order I was transferred to the store where someone answered the phone and hung up. I return to the store to a girl name Alexis who seemed to be frustrated claiming to be the manager. I open the box to explain to her there was no way she could be the manager if she would let an order walk out the door that was trash. Very unacceptable and a waste of time and gas I explained to her gas prices are too expensive to be making double trips because the workers didn’t care to send quality food out. I went on to ask her what could she offer me for the inconvenience she rolled her eyes and carelessly told me nothing I’m processing your refund quickly. What a sad excuse for a manager so unprofessional no experience what so ever in presentation or quality food. No experience in customer service or customer satisfaction. She actually made the situation even worse. I guess they thought I was GrubHub instead of he actual customer so they jus assume it was ok to send anything out the door. But they had the wrong person this week.
… moreLeslie Holmes
Pizza Hut isn’t the same as growing up they use to be sooo fye now the sauce is too sweet the meat wasnt good had to pick it off the bone in chicken was good the breadsticks were little dry tasting the order was delivered on time hot and fresh but I wont order anything from pizza hut no time soon!!!
… moreMz Mocha
When I say this is the worst location ever I’m not exaggerating
I literally always have to complain because my order is always wrong but then on top of tht tho I place a DoorDash I always have to go up there because they never answer the phone
… moreMark Thomas
If I could’ve left ZERO stars I would have. I just ordered 2 medium pizzas and the cheese one was still doughy and gooey . Just disappointed
… moreComplete Pest Control & Wildlife
Young lady with glasses working up front tonight did an excellent job. She had a lobby full of customers, greeted me and told me she’d be right with me within minutes she emptied out the lobby with a smile and I paid for my order and left. She would let me eave her a tip so I’m writing this review so her manager may see it and recognize her management capabilities.
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