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Find your nearby Pizza Hut® at 512 Carroll St in New Lexington, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 512 Carroll St, New Lexington, OH 43764
Phone: (740) 342-2525
Order and Reservations
Order: Order online
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Reviews
Tommy D
The wife loves their breadsticks for some reason. I prefer a good pan pizza, but not from this one. I went to pick up my order as I don’t trust people. Especially, around my food (I’ve worked in the kitchen). I walk in and a bunch of people at the register. I figured, while I’m waiting, I will use the facilities. I was met by an employee, from the kitchen, at the door (him coming out as I was wanting to go in). He was polite in speaking, but not in hygiene. How do I know? The toilet doesn’t flush, no soap, no towels, but the water turns on . Do better New Lex!
… moreWilliam Gabbard
I placed an online order at this location in New Lexington. Employees are always friendly.
I have ordered from here in the past, and the food was always good. However, this time, the big New Yorker was pretty bland and lacked taste.
I know that Pizza Hut helps out in the community in many different ways, helping families, schools, and individuals with fundraising. This is one reason I try to support their business.
***This is an update 3/1/2025
I haven’t ordered from here in quite a while. Today, I thought I would try again.
Sorry to say, but it has gone downhill even more.
When I arrived at the pickup time, I was told to have a seat. It needed a couple of minutes longer. So I sat down and waited. A couple of minutes later, I saw the cook place a pizza into the holding rack. I thought it was mine. After waiting around ten minutes more, another employee came over and ask if I was waiting on my order. I told her yes and I was sure they had already put it in their holding rack. When she checked, it was my pizza I had been waiting for, for 15 minutes after it was finished. She just gave me the pizza and didn’t say a word. Sorry, but that is my last trip there!
I had also asked for it to be cut in squares and it was not!
The place was also pretty dirty, leaves, and dirt in the entryway.
… moreI have ordered from here in the past, and the food was always good. However, this time, the big New Yorker was pretty bland and lacked taste.
I know that Pizza Hut helps out in the community in many different ways, helping families, schools, and individuals with fundraising. This is one reason I try to support their business.
***This is an update 3/1/2025
I haven’t ordered from here in quite a while. Today, I thought I would try again.
Sorry to say, but it has gone downhill even more.
When I arrived at the pickup time, I was told to have a seat. It needed a couple of minutes longer. So I sat down and waited. A couple of minutes later, I saw the cook place a pizza into the holding rack. I thought it was mine. After waiting around ten minutes more, another employee came over and ask if I was waiting on my order. I told her yes and I was sure they had already put it in their holding rack. When she checked, it was my pizza I had been waiting for, for 15 minutes after it was finished. She just gave me the pizza and didn’t say a word. Sorry, but that is my last trip there!
I had also asked for it to be cut in squares and it was not!
The place was also pretty dirty, leaves, and dirt in the entryway.
Dani
I ordered before 7pm. Delivery estimated for 7:45pm. I finally called at 8:11pm to see where my pizza was. The person who answered said it was still sitting at the restaurant and no one came to pickup. I said cancel the order I do not want cold pizza. Why does this store not have delivery drivers like all of the other pizza hut stores? Why depend on a third party to deliver in such a small village? If you notice a order is sitting should an employee or MANAGER take said order and deliver themselves? Completely unprofessional and that place should be shutdown and retrained or hire new employees immediately. I’ve worked food most of my life this is not how a store should be ran.
… moreMelissa Bailes-Jewell
Walked into Pizza Hut and sat there for over 15 minutes without a single acknowledgment. When we arrived, there was a large phone order being taken, totally fine , but not even a “we’ll be right with you.” Instead, employees were standing around chatting while we were completely ignored.
As we were walking out, a hostess finally said “sorry,” which honestly felt a little too late. I left only commenting on how ridiculous the whole situation was.
I get being busy — I don’t get ignoring customers who are literally sitting in front of you. Disappointing experience and definitely not the service you expect when you just want pizza, not a lesson in patience.
… moreAs we were walking out, a hostess finally said “sorry,” which honestly felt a little too late. I left only commenting on how ridiculous the whole situation was.
I get being busy — I don’t get ignoring customers who are literally sitting in front of you. Disappointing experience and definitely not the service you expect when you just want pizza, not a lesson in patience.
A Muncie Experience
Modern remodel of a classic Pizza Hut restaurant! Friendly, fast and efficient service. Very clean store inside and out. Restrooms were in excellent condition and well maintained both Men’s and Women’s. Great pizza that comes straight to your table right out of the oven piping hot! Wait at least 5 minutes before attempting to eat it. That’s how hot it arrives at your table! Highly recommended for lunch or dinner!
… moreGene McDonald
Great place to stop for a variety of different things to eat. Quick service and associates are always great. Most often very quiet.
Be sure to say hi to the manager Shaun…..
… moreBe sure to say hi to the manager Shaun…..
1986JFDG
Went to pick up my pizza. The people there were pretty nice so no complaints there. But when I got the pizza home the pepperoni pizza was hard and very over cooked. My father in law can’t even eat it.
… moreBILL R
Very clean , well kept , updated inside and out . Service was great . Pizza was well prepared and cooked very good . One of the best pizza we had in long time . I highly recommend this Pizza Hut .
… moreKevin Papageorge
They follow what you tell em so I quit going here Maysville Pike is much BETTER!!
… moreAndrew Jones
Very bad experience. First time eating here and the pepperoni lovers melt is as small as a tortilla shell. And the stuffed crust pizza is paper thin. Our original time of trying to order we placed it and they said pick up was in 15 minutes, drove there and they said they had been closed for an hour. Very let down.
… more