rakez shre (rakez)
The pizza is good and pasta is also good. The location is bit difficult to find at night as there was no proper board and board was not lit. The inside atmosphere or vibe is not pleasant. Need to improve..
… moreJames J Miller
This is an absolute disgrace. The two Cuban women were talking and yelling inside and completely ignored me for 17 minutes. At 6:56 PM, a young lady from the shift change came in, clocked in, and immediately helped me — but the two women from the previous shift never attended to me even though my order was already placed and waiting. This is a total disrespect to the customers. The Manager must take immediate action on this. Today is Labor Day — if they don’t want to work, they should quit the company. I strongly recommend people not to buy here; no customer deserves this kind of treatment.
… moreEmily’s world
We ordered 3 pizzas for delivery while staying at Miami beach Saturday night. It was definitely later than they claimed but it arrived still hot and cheesy good. It seemed to be made fresh and was accurate to what we ordered. They did not send plates as requested. We used paper towels instead.
Overall good experience and we ate it all.
Thank you
… moreMiguel Bautista
I called over the phone and spoke to Maria. I called from California to order a pizza for my Dad who is in a nursing home in North Bay Village and hasn’t had Pizza Hut in 20 years. She went on and beyond to help me make it special for my Dad, her customer service was beyond friendly, helpful and overall AMAZING!! Thank you MARIA you are a wonderful person, Pizza Hut is very lucky to have you working for them, keep up the great work!!!
… moreBella Lopez
The manager was really nice, I had a bad experience with DoorDash which is not Pizza Hut employees fault. She reached out to me personally and made the experience better! Thank you!!
… moresonali chaudhury
Service is the worst. THE WORST EXPERIENCE of my life. Even one star feels too much. We were the only customers sitting inside, still they made us wait around 30 mins and upon asking twice, the Cuban lady finally bought us our pizza, BUT IT WAS COLD. I’m amazed how they’re surviving in such a location.
… moreYannick Rohrbasser
The pan pizza evokes memories of a time long gone when the hut was the pinnacle of American pizza. I am not sure why they are trying to branch into other types of pizza when the core product is so good. Accidentally had the ‘hand tossed’ cheese pizza which frankly was not very good. The single pan pizza on the other hand seemed straight out of a fond childhood memory. Do yourself a favor and make sure you are ordering pan pizza!
Note to any tourists without a US phone number (you need to enter one to order), they may try to call you to verify the number and given the website doesn’t allow you to enter an international number you shouldn’t order this way or end up like me waiting over 2hrs for a pizza that never comes (had to go to the store where they told me it was cancelled – on the tracker it still said in preparation…and I don’t think I got refunded either).
… moreLuis Enrique GQM
Order process using the website was fast and easy. The order was delivered before the estimated time and the pizzas came really hot and delicious!! The delivery guy was really nice. Every time I confirm to myself Pizza Hut is one of my favorites. Well done guys!!! My order was perfect!! 5 stars to this Pizza Hut
… moreElton Watson
only deserves 0 stars, we travelled there specially whilst holidaying in mid- beach as my son loves pizza hut and was looking forward to trying it in the states. The staff paid no attention to us, 4 of them around 1 other member of staff looking at a phone, totally ignored us whilst we sat there for over 10 minutes, with me throwing in a few heavy sighs to try and get attention, before we got up and left. Went to Venezia, 2 minutes walk North, and was greeted with a smile as we entered and got served properly to good food.
… moreArtem Grib
The rudeness of the staff is unmatched
Expecting me to do things your way when I am a customer before you take my order. This is not customer service.You’re supposed to treat the customer as a customer and not like someone who owes you something.
Not only do you treat me like as if I owe you something, you’re also talking to some random person on company time. This is unacceptable by any standard.
This incident happened at ten thirty a m on saturday The sixteenth of august.
And should be investigated.
Staff under no circumstances should be demanding the customer to act and say certain things before serve them it should be focused on maintaining a fast and friendly environment.Regardless of how they are feeling.
… more