Joe G.
This was the worst Pizza Hut pizza I’ve ever had. I ordered three large one-topping pizzas. I ordered hand-tossed and got something that was between thin and hand-tossed. The dough seemed old and unappetizing. It tasted like cardboard. The kids ate it anyway because they are kids, but this was just plain horrible.
… moreAbigail W
pizza so undercooked. cant even pick up each slice to eat. needed to recook it in my air fryer for it to be edible. second time we have ordered from this location, and the pizza was doughy. Just order from the other pizza hut on windy hill instead. better results and the food is actually cooked. either fix the timer on the pizza cooker or get more attentive people who wont make the dough too thick for the timer. yuck
… moreKeith Rudolph
I ordered a pepperoni pizza from Pizza Hut. I was given a pizza that looked like It was the last one. It was burnt and had damn near no cheese or sauce on It. I was pissed because they used door dash to delivery so when i called to complain of course door dash wanted nothing to do with It. Called Pizza Hut just to either get a replacement pizza or my money back and no one would answer. I am furious because this is the second time in a row this has happened. Never again!
… moreJasmine Moss
Disgusting food and service. I placed an order for delivery and Iscc 039525 was very rude and unprofessional.He claimed he was the Manager. I told him I was unhappy with the food. He then said he was aggravated and hung up on me? What happened to customer service? Is this the type of people that you want representing you PIZZA HUT? I will be calling Corporate. He then refused to give me my money back. SMH
… moreJohn Reddien (JRATL)
Outstanding service. Delivered a few minutes early. Still nice and hot. Everything I ordered was in the boxes. Thank you
I entered the Pizza Hut Ninja Turtles sweepstakes a few months ago. I won one of the prizes. I won $10 a week towards a meal at pizza hut. Total winning of $520. They emailed me a series of numbers then another string of numbers. It is the code for a gift card. I merely go online to my local Pizza Hut website. Order my food then add a gift card to fill in the numbers they gave me. Check off pay now. Bingo paid in full. Tip is not included. Fabulous prize. Thank you
… moreTonya Johnson
We ordered pizza from this location to be delivered, and the food was great. My issue is with the service and being charged extra. I noticed on my bank account a pending charge for $53.26. I ordered the Ultimate package, which was 29.99, and I added a tip of $7, bringing my total to $44.40 with taxes and a delivery charge. I received a text 15 minutes later from doordash stating they partnered with Pizza Hut and will deliver my order…I thought, wow, ok. Because the site never mentioned they didn’t have any drivers, furthermore, gray out the delivery option if you don’t have drivers ( I later found that out from manager Gary). I went to the location and spoke with manager Gary. He stated he was unaware of how I was charged more because the price is the price whether they use doordash or not. He claimed I would need to follow up with doordash, that they probably charged me. I asked how that would be possible if I never gave them my information and asked if they shared the info, and he stated no. So he stated he would research more and call me back, and I followed up with doordash. Of course, doordash stated they are unable to charge me since they don’t have any of my information, which is what I originally thought, and they told me to follow back up with Pizza Hut. So we have a finger-pointing game going on. I will be disputing the charge with my bank since no one is taking responsibility. I will not order from Pizza Hut again nor utilize doordash.
… moreKaren Krajenbrink
Ordered via their website. Forty minutes past the delivery time, I call them, they tell me that they had to make sure I called the right one. Okay, then why does the email give me your number. Apparently, all their deliveries are done by doordash now… nor had the food been made yet. So… the ONLY way to get the food was to call doordash and then have doordash talk to Pizza hut? HUH?
So, I had them cancel it. Foodless and frustrated in Smyrna
… moreTyasia Holman
Order from them both in person and on the app. All around service, 5/5 stars. The cashier Mishelle was very kind and made sure I was update on the ETA of my pizza. The pizza was hot and fresh (tested by a very picky eater who is a big pizza snob) and was made perfectly. The restaurant is very clean but cozy. The only thing I didn’t like was that there were no specials like a lunch special or promotions.
The app is another story but the store’s customer service has always been courteous and friendly when I had questions about the pizza or delivery. Unfortunately, it is delivered by DoorDash thru the app. If you want them to deliver it themselves you’ll have to call the store.
… morelerev79
I ordered the detroit style pizza with double pepperoni. Didn’t have time to sit and checked and hoped everything was right when i arrived home it was not.
… moreKim Lloyd
We paid for double, double cheese and pepperoni and green peppers. There were about 6 slices of peppers and a small amount of cheese. I don’t know what you have to do get extra cheese.
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