Nena Rivas-Jiron
I had a great experience at Pizza Hut in Hagerstown thanks to Samantha. She was very friendly, attentive, and made sure everything was perfect with my order. Her customer service was excellent and she made us feel very welcome. It’s always nice to see someone who truly cares about their job and the customers. Thank you, Samantha, for the great service!
… moreLuis Jiron
I would like to recognize Samantha for her outstanding customer service at this Pizza Hut location. She was professional, attentive, and made sure everything was handled smoothly.
You can clearly see that her leadership reflects in her team — the staff was friendly, efficient, and worked well together.
It’s refreshing to experience service where the manager genuinely cares about the customer experience. Great job, Samantha!
… moreChris Flores
Always appreciated this place because it was the closer to my house but recently the customer service and quality/presentation of the food has gone up a lot. They are under new management and the service and team are so friendly and helpful. I got three large pizzas for my birthday and the pizza was commercial level pretty lol! The toppings were even and the sauce was all the way to the crust (I hate when pizza doesn’t have sauce to the crust).
… moreMichael Carpenter
Ordered 2 pizzas, cheesesticks, double order bread sticks and cinnamon rolls. Once got home to eat they gave an empty box and no breadsticks. Tried to call multiple times and no answer for minimum 5 minutes. Go back to tell them and took all the food to prove and they didn’t care. Didn’t apologize or anything. Wasted my time and had to deal with hungry kids even longer… how do you forget that and give an empty box.
… morePhil_from_MD
We ordered from here a few days ago, the food was hot and ready the time it was supposed to be, the people to counter were friendly, and we were in and out quickly. My only complaint is actually with the app, I seem to have an issue every time I order through the Pizza Hut app. Convenient spot, right along a main street, tons of parking, rarely have I ever had an issue at this location.
… moreDebbie Flores
I really enjoy going to this establishment. The food is good. The staff is very friendly and always greet you with a smile.The food is always ready and hot when I arrive.
… moreSonya Ramirez
Everything here was fantastic! The food was delicious, the store was clean, and the staff was friendly. I love that a pizza place so close to my house is so good! Thanks everyone!
… moresamantha flores
Love coming to Pizza Hut every Friday it’s our end of week tradition! Friendly staff and store is always clean and the aroma of the pizza is always enjoyable!!
… moreMason Leonards
Sometimes its a takeout pizza for dinner kind of night, and sometimes Pizza Hut ends up being the only nearby option still open. Not the best pizza in Hagerstown by far and service severely lacking (make sure they give you your full order – speaking from experience on that end). Overall you get what you pay for, so keep expectations low.
… moreChristy Henard
Always friendly when placing an order and they usually give me the discount/coupon price which is very helpful! Appreciate the great service!
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