Derrick Eason
I’ve been living in Laurel since November of 2024 and I cannot tell you all how many times I’ve supported Pizza Hut. The food is always good so when I received this particular order, it was all wrong. It didn’t have on it what I ordered, there was barely any sauce on the pizza and it was overcooked. My fiancée spoke with the manager there at the time and he assured us that he would rectify the situation by replacing it with a freshly made pizza. We went to Pizza Hut the next day with the receipt as well as pictures showing the horrible pizza that was delivered and explained to the guy taking orders. He went to the kitchen and briefly spoke to a woman cook, came back out and said that she wouldn’t remake the pizza and that we got what we ordered. I am so highly disappointed. Especially because I have been a major supporter in that business for several months and have spent hundreds of dollars. Never again! Check these pictures out.
… moreMaria Estrada
⸻
I placed an order, but my wings were uncooked. I called the restaurant to let them know, and they told me to bring them back. I mentioned that I had eaten some before realizing they were undercooked, and they said they couldn’t make the change anymore. I’ve been a regular customer and have bought food here before, and this is the first time I’ve ever had this happen. 80 dlls pay
… moreephraim seukap
My food was made exactly the way I ordered, my pizza was fresh with the right amount of toppings. I also order with DoorDash and my delivery was on time.
… moreLarry Brown
My first time purchasing a pizza from here. I’m from Fl and I must say with all sincerity that this was one of the best pizzas I’ve ever in had period! It was piping hot and didn’t even have place it in the microwave. The taste was excellent and one of the few times in life where i could acutally eat and enjoy the crust. I will place another order before heading back to FL. I highly recommend this Pizza Hut.
… moreSundae
Don’t fall for the TV commercials for the Chicago Style deep dish pizza. The pizza looks NOTHING like it does on TV. I’m giving a star for the ease of ordering online and the accuracy of the order. We ordered the double pepperoni Chicago Deep Dish Pizza and it was all bread. The pizza was just all bread and barely ANY pepperoni, definitely not double. Don’t waste your time or money.
… moreKleily Castro
The lady at the cashier was rude and i ordered wings and she gave me no dressing and when i asked she tried charging me $1.50 for a small container cup of ranch when i purchased wings to begin with. If she would’ve told me the wings do not come with any dressing I would’ve added it before i paid.
… moreKharli Chanel
Door dash apparently delivers Pizza Hut now and they stole my pizza. I call the store and there is music blasting in the background like it’s a club. Very unprofessional. If you take your chances, only order with cash! That way they can’t steal food or get a tip.
… moreDamin Lane
12/21/23 – Avoid. Horrible Food. Tried the Pizza Hit again & got food poisoning. Never again!!
6/9/2021 – Customer Service Reps do not listen to your order. I placed an order for plain breadsticks with no seasonings. Waited over 15 minutes for the order & the order was still wrong. The Customer Service Rep stated she was not sure about giving a refund & could fix another order of breadsticks & it will be ready in 2 minutes, at this point I have been in the store for 30 minutes. The General Manager arrived at the store & issued me a refund & apologize. The original Customer Service Rep was horrible!
… moreChris
The pizza was cold and soggy. The crust fell apart. I can’t believe how consistently awful this Laurel Pizza Hut is. I wish the College Park Location would deliver to me. I will have to get in my car and drive to College Park, from now on. I cant stress enough how awful this place it.
… moreKhoi Nguyen
Don’t forget to use online coupons when ordering. Parking lot is tight but the food was ready a couple of minutes earlier
… more