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Counter-order chain serving design-your-own Italian food including wraps, pastas & salads in Mayfield Heights. New to Piada? Try one of our made-to-order tossed pastas like our Carbonara Pasta, a crispy seasoned wrap like our Avocado Piada, or a fresh chopped salad like our Farmers Market Salad. Great options for small group, lunch box, business, and event catering.
Counter-order restaurant serving design-your-own Italian food including wraps, pastas & salads.
Address and Contact Information
Address: 6075 Mayfield Rd, Mayfield Heights, OH 44124
Phone: (216) 342-7965
Order and Reservations
Order: Order online
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Reviews
Noor Al-Sabbagh
Service was phenomenal My family and I’s first time dining here and we all got free drinks, helpful servers and workers, and great recommendations!
You could customize a pasta bowl, salad bowl, or wrap – which I love because there’s no way to get a bad order! The loaded mac and cheese was AMAZINGGG. I enjoyed customizing my pasta bowl + the small size filled me up too 🙂 All the toppings were fresh.
Prices are reasonable and average
The workers and serving style really made this place stand out
… moreYou could customize a pasta bowl, salad bowl, or wrap – which I love because there’s no way to get a bad order! The loaded mac and cheese was AMAZINGGG. I enjoyed customizing my pasta bowl + the small size filled me up too 🙂 All the toppings were fresh.
Prices are reasonable and average
The workers and serving style really made this place stand out
C R-E
Extremely unfriendly service. Team very unprofessionsl. Put their finger in the pot of vegetables and then straight into their mouth. She thought that no one could see her. However, the food was very good!
… moreGianni Darden
Ordered online on 2/24 with a pick up time of 8:30pm. I arrived at the pick up window at 8:30 and a young woman named Madi told me to pull up. I waited outside for 20 minutes and watched two others cars receive their orders. I went inside and told them it’s been a while so I’ll wait inside and there was no customers. A young lady named Natalie handed me my food immediately. The ice in my drink was watered down so I could immediately tell the order was sitting for a while. I replaced my drink and went home. I got home and proceeded to eat my food and noticed there was no chicken actually in the wrap I waited 20 minutes outside for. I returned to the restaurant. A man who identified himself as “Chef Rich” said he was the manager. He was slightly dismissive of the situation, but offered to remake my food. As I was complaining to “Chef Rich”, Madi began to make comments under her breath mumbling things of the sort like “what is she even talking about”. So then I proceed to tell Natalie I appreciated her for handing me my food immediately. I then asked who was in charge of bringing the food outside, Madi identified herself as being in charge of food running. So I then asked why did I wait for 20 minutes for an order than was completed. she responded “I didn’t make your food”… I reassumed everyone I am highly upset about the entire situation. And you are in fault as well. (Mind you, I only spoke to her because she inserted herself in the conversation, when I was speaking to the manager I was speaking directly to him and identifying everyones role in the situation). The food being wrong and the extremely long wait. So my anger is directed towards the situation and anyone who played apart.
I was denied any additional items due to my “behavior”. But my anger only escalated when Madi began mumbling things under her breath when I was talking to “Chef Rich” and Natalie.
Highly recommend to not allow them to pull you up for an order because you’ll be forgotten about. The mistake on the wrap is upsetting as well but it would have gotten caught sooner if I wasn’t forgotten about.
The lack of “fixing the issue” is also concerning as well. Waiting 20 minutes and missing your protein is extremely unacceptable and should warned more than a “re-make”.
I know the staff will tell their bosses I was an “unruly” customer and completely dismiss Madi’s behavior of escalating the situation by mumbling things under her breath about me when not spoken to. But that’s fine.
… moreI was denied any additional items due to my “behavior”. But my anger only escalated when Madi began mumbling things under her breath when I was talking to “Chef Rich” and Natalie.
Highly recommend to not allow them to pull you up for an order because you’ll be forgotten about. The mistake on the wrap is upsetting as well but it would have gotten caught sooner if I wasn’t forgotten about.
The lack of “fixing the issue” is also concerning as well. Waiting 20 minutes and missing your protein is extremely unacceptable and should warned more than a “re-make”.
I know the staff will tell their bosses I was an “unruly” customer and completely dismiss Madi’s behavior of escalating the situation by mumbling things under her breath about me when not spoken to. But that’s fine.
Angelique Delgado
Never going back! Waited over 20 mins for salmon and grilled chicken. The bowls were made without the meat so by the time the meat was ready, my food was ice cold. I also had ordered a spinach artichoke pocket that I did not receive. I watched the cashier throw it away and there weren’t anymore. They said they would make more and it would be 12 mins. Considering 10 mins on the meat turned to 20 mins, I was not interested and requested a refund. Was only given a refund on the spinach pocket. Asked if there was a microwave to warm up my ice cold food and there is not. I was done at that point. Should have driven all the way to Beachwood Piada bc Mayfield was a waste of time.
… moreBrandy Morrow
Food was good- I got a salad. A bit pricy, but salads are these days. We ate inside and our dinner was marked by the cashier loudly complaining about having to clean up the restroom. The whole time. When she found out, during, she just kept loudly complaining.
There are too many other options to warrant returning here.
… moreThere are too many other options to warrant returning here.
Penny Albright
So fast!
Ordered from a mile away and it was ready when I got there. Had the pesto pasta and corn salad. Both were really good but the corn salad could be amazing with cilantro and both needed salt. From out of state but would order again if we lived here!
… moreOrdered from a mile away and it was ready when I got there. Had the pesto pasta and corn salad. Both were really good but the corn salad could be amazing with cilantro and both needed salt. From out of state but would order again if we lived here!
Aditya Narayanan
The perfect spot for quick, easy Italian – especially with lots of vegetarian options. The Diavolo pasta was simple but rich with flavor. The green onions and tomatoes complemented the marinara sauce perfectly. However, I felt that the service was a little rushed and lacking.
… moreAlisa Cox
Excited to try this for lunch and it wasn’t great. We thought there was a drive thru but it was just a pick up window. It’s online ordering only. I ordered a “create your own “Piada” and ordered chicken and veggies etc…and it came to $16 and then when I got my piada the chicken was missing.
We also ordered the pasta bowl and the BLT Piada and they were fine. Overall I don’t think I would return.
… moreWe also ordered the pasta bowl and the BLT Piada and they were fine. Overall I don’t think I would return.
Michelle Moore
Mediterranean Piada with chicken, was good! Added avocado to the wrap. The CYO Mac &cheese seems over priced! I got Mac & cheese for the kids, with chicken meat added. Well they didn’t seem to like it.
They have a small menu, slightly disappointing . The restaurant was clean looking .
… moreThey have a small menu, slightly disappointing . The restaurant was clean looking .
Madrenna Griffith
Cara and Trinity and Madison were super kind and patient with me. Was definitely a positive experience. And the food was really good too:)
… more