Lisa Ngo
I didn’t have high expectations as this chain appears to be catered towards a non-Vietnamese demographic however my bowl of pho was incredibly salty. And not just slighty salty, it tasted as if somebody in the kitchen mistakened a jar of salt for another key ingredient, making the broth entirely inedible.
When I alerted staff, they looked at me as if I was crazy and completely dismissed my feedback. They offered a cup of water to water down the broth instead of genuinely trying to resolve this problem. I’m completely appalled by the food and service. I highly advise management to re-evaluate their standards and employ better employees who are able to problem solve through bad customer service experience.
… moreTy Hinton
If you haven’t NOT been to this restaurant, you need to give a shot! I was in Austin on business, but I wanted some Pho for dinner after a long day. I was shocked at how the quality of the food was on “Stand Out” level! I had the d&d street tacos with tofu…AMAZING! The tofu was perfectly prepared, and the other ingredients were also on point! Next time I’ll try the Pho for sure just because the tacos were done so authentically! Don’t walk, run to try this restaurant because you will be back!
… moreChristopher Pino
Excellent establishment, perfect for an afternoon date or study time. Outlets at many tables, perfect lighting, and a radio at low levels to enhance focus made my study time ideal and enjoyable.
Now on to the food, oh my goodness, how delicious. The iced coffee is to die for, there are so many good menu items, my favorite being the lemongrass beef sandwich. They provide the Stubborn soda brand soda which is superior to Pepsi and coke on all levels.
The staff are nice and friendly, and work hard to make amazing menu items and to keep the place nice.
Each of these reasons are good enough on their own, and combined make it a staple for anyone coming through Austin.
… moreCindy Alvarez
Cindy at TMobile recommended PhoNatic because I am a serious pho fanatic. I know a good pho when I inhale the broth and taste five or more huge spoonfuls. My first pho on Anderson was shrimp pho and I have eaten at PhoNatic for four consecutive days. It is worth sweating for because I love the hot fresh jalapeño slices. Tomorrow will hit 103° and I will be chillin’ with a large pho. The shrimp is going to be the lucky bowl.
… moreMs Walker
The Brooklyn Bowl with all the meats & the Grill Bowl with Lemongrass Beef are Worthy of Return Trips! Staff is helpful & friendly. The condiment bar is well-stocked, and the drink selection is nice. Atmosphere is relaxing. Great place for conversation and downtime.
… moreНадежда Трофимчук
Having been to Vietnam, I can say this place has truly authentic flavors! Everything was sooooo delicious, the portions were huge, and the service was fast. The prices are honestly a steal for such a big meal. I really don’t get the bad reviews they must be from people who don’t understand any flavors beyond fried chicken and massive amounts of sugar.
… moreStacia R
Wonton noodle soup was delicious. I don’t care for the pork spring rolls, they tasted funny to me but the boyfriend loved them. Food came out very quick and was hot. The noodles were a bit clumped together as if they’ve been sitting for a while. Decent price. Clean place. Good service.
… moreCandra Thompson
The best crispy salt and pepper tofu! Their báhn mí is super flavorful and the bread is so soft. The pho-nomenal combo is the best of both worlds. I’ve tried the veggie, brisket and chicken pho and they’re all delicious. It can also be delivered! I didn’t think it could, but the broth was super flavorful and clean. It came steaming hot and the veggies and noodles were kept separated. I was so impressed by their packaging and will be definitely order again.
… moreHudson Sierra
I love Phonatic an unholy amount. I have returned to this place for the last 9 years and refuse to cheat on my beloved. The air is calm, the lights are soft, and before I can even check my phone, my steaming bowl of chicken pho perfection appears like it’s been waiting for me all along. The broth — clear, golden, and just hot enough to fog my glasses — feels like medicine crafted by angels with culinary degrees. The cilantro, onions, and fresh toppings sing together like a choir I didn’t know I needed.
Every spoonful feels like forgiveness. Every sip convinces me that life is, in fact, worth living again. I’ve had this pho four times in one week — not because I’m dramatic (though maybe I am), but because no other soup has ever understood me like this one does.
When I’m sick, this isn’t just comfort food. It’s resurrection in a bowl. Fast, fresh, quiet, and absolutely healing.
Thank you, Pho-natic, for reminding me that sometimes the cure isn’t in a pharmacy — it’s in a bowl of chicken pho.
… moreKay “Wise” Holi
First time visiting and I was very impressed! The customer service was great and the establishment was very clean. I got recommendations from the cashier and she suggested the pho veggie soup with the Lemongrass Banh Sandwich combo. I also got shrimp spring rolls. I got so much for food for roughly $21! Portions were nice!
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