
Straightforward noodle house plus a variety of classic Vietnamese dishes & banh mi sandwiches.
Hours
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–9:30 PM |
| Saturday | 11 AM–9:30 PM |
| Sunday | 11 AM–9:30 PM |
| Monday | 11 AM–9:30 PM |
| Tuesday | 11 AM–9:30 PM |
| Wednesday | 11 AM–9:30 PM |
Address and Contact Information
Address: 15501 Bustleton Ave UNIT 2, Philadelphia, PA 19116
Phone: (215) 437-1898
Website: https://www.phopalace.menu/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Pho Palace Philadelphia – VIetnamese Restaurant
Pho Palace | Philadelphia PA – Facebook
Pho Palace Delivery Menu | 15501 Bustleton Avenue Philadelphia
Product
Reviews
I especially enjoyed the deep fried shrimp wrapped in tofu appetizer, particularly if you’re one who loves seafood. I ordered the traditional beef pho with all the goods, including tendon and tripe. The portions were generous, and while it may not be the best pho I’ve ever had, it was still satisfying and enjoyable. Overall, I would rate it a four out of five.
I did read someone reviews talking about “the waiter was in the bad mood” I think our waiter was the waiter that the person mentioned about. He did seems cold and not friendly.. didn’t see any warm welcome smile but he still did what he need to be done. Probably that his actual personality, as long as he didn’t being rude or nasty with the service I’m ok.
The spring rolls usually came out super hot everytime we ate in every Vietnamese place, but in here came out warm. They might had this on hot box ready to go or quick refried them not sure, the taste was good.
My husband had meatballs pho and I had pork banh mi. The soup was pretty good but I didn’t really like the banh mi that much.
I’ve been to a few in the northeast area and this is one of the top spots
I was reluctant at first due to multiple reviews about “bad service” but I experienced very good service. The waitress was very attentive, it was clean, and everyone was very nice.
The food is very good and nourishing! The atmosphere is also nice as well.
Who knows? Maybe I came on an off day.
Nevertheless, this was my experience.
Service was horrible.
The Pho was mediocre considering the price.
The Bahn Mi was the worst I ever had.
The bread was rock hard, which made it difficult to enjoy the sandwich.
Maybe I’ll give them another try in the future, but my experience fell waaay short.
Update:
As I said in my review, maybe it was an off day, but IT WAS MY experience.
Doesn’t look good to be so defensive and come at the customer.
In this situation
#1 You apologize for the bad experience I had
#2 You state that you try to uphold consistency and quality of both food and service
#3 THEN you ask the customer to give you another visit in the future.
As you can tell by my reviews, I base it off the experience I had, not what you “normally” provide.
No lies on my side. Just accept what it was for that meal, and strive to push for consistency.
Your reply as an owner is very immature and narrow minded in terms of responding to a customer’s experience.
2nd Update:
After reading your reply to mine, I was curious and saw the recent reviews and noticed the same pattern for a lot of recent reviews.
Usually when a good portion of people are saying similar things, maybe it would be wise to “listen” rather than being defensive.
Hope your business continues to improve and thrive, but YOU really need to work on your people skills.