Colin Vesper
I have to preface this by saying I don’t mean to be a detriment to their business, and the new owners are very friendly. However, since buying the Philly shop, the food is not as good as it used to be. Hopefully this feedback just leads to things getting better.
… moreBob Lawson
I just went in and got a Mushroom n Swiss with Onion Rings and it was definitely delicious and I spoke with the new owner and he was real down to earth and he was very receptive to my thoughts and feelings. All the changes that was made was due to Consistency and Customer Service and not profit margins. The staff was very polite and professional and I’ll definitely will be going back real soon.
… moreMargarita Fanelli
Being from philly we had to stop here and give it a try! Honestly I was so surprised at how good it was! The bread was on point! You could tell the steak was of good quality and not cheap thin steak. And the American cheese was also on point! Really made me feel like I was back home! And the fries were very well seasoned just how I like em!
… moreShaughn Sprague
We saw the reviews and decided to give it a try. It was very good and very fast! Online rings were delicious and the staff was very kind and helpful. I had the Philly classic, delicious!
… moreBobbi Stuck
Wish the Philly original had onions and peppers but that was my bad for not reading the ingredients. Staff was amazing and very friendly. Will be a family favorite.
… moreJaime Nogales
So I just wanted to clarify that my menu does read what comes on each menu item. Thank you everyone who support the Philly shop. To be clear there is no such thing as a fast food Philly our drive threw is for convenience and is subject to longer wait times depending on how busy we are.
… moreCody H
Had a mixup with a order after getting home. I called down to the store and let them know what happened and they instantly took charge and the manager himself made a new one and hand delivered it to my address. After receiving the new one I then got a call from the gal I orginally spoke with and she called just to make sure everything was made correctly and that I received it. Huge shoutout to the Philly Shop and its current management!
… moreSundeep Ram
I got the classic Philly sandwich. Having lived in Philly, I would say the sandwich is a close representation. I knocked off 1 star because soda was dripping from the side of the cup when they handed it to me in the drive-thru. They could have wiped it off. I knocked off another star because I asked for no peppers and it was loaded with peppers. I had to pick ’em off. I knocked off an additional star because the onion rings had a funky taste. My meal cost about $15.
… moreSh Melvin
New owner just as bad food. Having lived in Philadelphia I know what a “Philly steak sandwich” should look, feel, and taste like and this is not it. The sandwich I received had granular meat not shaved ribeye chopped into ribbons.
… moreSunshine Dahlia
My husband and I visited this restaurant in December during our vacation. Such a unique building! Food was amazing! Staffs were beyond above with customer service! The manager I believe her name was Cecelia introduced herself. She is such a nice young lady! Definitely will see her again.
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